SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfecto
Norms
I take not the first time, the quality is good.
Went about a month of debt yasnenko but packed was well works, too, all very well purchase is satisfied
It came quickly, it works
Cable norms magnet strong, the phone does not fall off at weight when charging the green LED current is lit in 2A passes. length 2 meters. Only micro USB is thick, strongly bulges from the phone.
BOM
Delivery 34 days to the department in the Altai territory. The house was already similar, only the red wire. I bought 2 more with this cable. Very comfortable. I did not communicate with the store. The goods are satisfied. Recommend.
Excellent item, arrived fast and is perfect for charging my wireless keyboard
Excellent cable, I order not the first time! Buy boldly!!!
Sent the next day after you paid for the order. Delivery 27 days to Poltava, Ukraine. Delivered a new mail, packed in a pu bag. For many years I have been taking the products of this company, until I failed, I hope this cable will not fail. The magnet is powerful, fast charging supports. The quality is excellent. Product and store recommend!
Hi there, ordered 03. 11. 21 met 14. 12. 21 just over a month before the Vorkuta, arrived in the national parcel. What can be said, the magnet holds, fast charging is present, the computer is fastened, what I wanted. Thanks to store for fast shipment.
When buying a generously are from here Cable put it down both 껄 ~~ ^^
USB and charging work. 2A misses, more worrisome consumers I do not have
Sent 26.10.21. received 13.12.21 in Ivanovo. I order not the first time. all OK.
Or buy misbecome too comfortable.
Very good product, I 've been using it and it works properly I recommend it
perfect for the price
This is not the first Cord, everything works fine, the store is well done, everything is prompt, thank you
Ordered 2 came alone. 15 days to the Perm Territory.
The goods are very high quality. Packed well, delivery is long, but it's not a hindrance. Seller recommend.
I do not make the first order in this store. It came in 15 days. Magnetitis good. Supports fast charging.
Product is well received and working properly. Delivered faster than indicate.
60 days to the Samara region of quality excellent excellent store I order not for the first time!!!
Fast shipping. Seller recommend. As in the work will show time)))
I order it for the second time. The first works almost a year. It came quickly. The parcel was tracked. Seller recommend
The store shipped it accurately. This cellar is great. thank you.
Took for 1.5 $, the quality is very similar to the HoCo cable is not magnetic. In the connector sits not very tight. When you turn off the cable, it's a little out, which is annoying. If it works for you, you can take it. Sent in two days, the delivery of ukrmail to Uzhhorod in three weeks. All successful purchases!!!
Received the order quickly enough. The quality of the cable at the height, in general the order is satisfied. Recommend store
Cable Super. I'll be late. Recommend. Women delivery of the tsyogo once 3 times the moment of the castle to the trimannya 68 dnev.
Many thanks to the order received quickly excellent quality cords
Everything is clear, I order not the first time from this store, delivery to Bashkiria 15 days.
Delivery two weeks. Quality is super. Keeps fast charging
Sent quickly. Everything came to the phone and charging wire.
Small quantity but well send our.
Quality as always on top. For such a price is very good USB
pleased. I have been using them for a long time. about 1 month delivery
Charge fast and terrific
Mother Mia! Gracias, signors and signorites! Bonjorno, Mario! Super Hood!... In short: the goods are temptation; price is temptation!
Very good goods, I will order additional for each device.
I order many times already, all the technique put on these magnetic cords, very convenient. One cord with a good adapter I charge and an old phone on a micro and a new type C, I bought these magnets for everything. Very convenient!
Not the first time order good wire Thank you store
Very good quality braided cable. the magnetic connection is strong. I would recommend
Good charging, I take it not the first time from this store, everything is always good. The parcel came to Ukraine for a month.
Super lle very well working I love to buy them are very correct and cheap thanks 100% recommended
Cord is quality, Magnet strong, Recommend!
Good time of day. Charges well. 2 amperes should be drained, checked on the phone, a half amp pulls. I bought this cable to replace the cable from TOPK-it is interchangeable. And still these garazdo are cheaper!
Supports fast charging, delivery to Ukraine for a month, I recommend!
Excellent cables from a good manufacturer. I order it probably for the 10th time. For several years I use them, not one has not broken down. Spread out on apartments, works and villas. This time I took 2 meters to myself and my wife. Went a month to Lyubertsy +-as always. Highly recommend
Good cord, I do not take it for the first time
as usual - excellent goods and fast shipping. Beware, the cables can start burning by themselves!(short circuit :( ), without anything attached
Great cable! I order not the first time! Convenient and practical!
Received in size. The other house on the gun weeks but has been used in... Display foot jewelry 뻔 ㅎ ㅎ Adaptor attachment slightly oil that the data is well, four. Inverse square round circular unlike case love without interference the lost risk is suitable. C set adapter c + a add order is a, or more send pulls. Thank you
Compatible with the new version of OLAF. Please note the tip shape!
Good wiring. Resistant to wear. Phones are tinted, and the wires are still the same. And I needed a new one, because the child grew up.
House in writing and writing from Try lots buy 've. Try to use high speed charge is also well and being well mam magnet fits easily. The following if you need also can buy.
Everything works fine. Compatible with my old cables, so you do not have to keep several different cables in one place, confused to which device which cable is suitable. Delivery is very fast, especially since it chose accelerated, although paid.
The magnetic cable it's fine, I've been using magnetic cables since forever... I was a Wsken enthusiast since beginning, but now their cable is 4 times more than at first, maybe because it's the first generation and they no longer manufacturing or so... I was looking for an alternative, it might not be as neat and minimal as Wsken, but it does the job... if you are like my who likes to sleep with the phone next to them, the cable's green light will be very disturbing. I am taking into consideration to black it out with a market or something, it's to intrusive, to bright. Other than that, it's good value for money!
very good...!!!
Everything is exactly in the description. Charges. Great Magnet