We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very very beautiful and was purchased more than once and experience the smell very
The cord is thick and hard enough, charges well.
Good wire. I took it for the bar. Ugreen as always pleases
Selling Dear thanks very much...❤❤❤
Cable is extensive, and appears to be flexible and durable. Work perfectly.
Works.
Ugreen as usual is just super. Excellent cord quality. Wire with chip and certified by Apple. Advise.
As usual, class. Impeccable goods, respected delay, thank you
I order from this store not for the first time. The quality is excellent, everything works Super. Delivery to Moscow 7 days + 5 days the seller sent the order. Everyone is happy and advise
Fast delivery to Postamat Pyaterochka. Works.
Good to use
Great cable! Thanks!
The cable reached St. Petersburg for 51 days. Russian Post, you know. The store does not want to work with other delivery services. The cable is wonderful, everything works. Goods ugreen as always on top. I recommend the product, the seller too. Thank you.
Product quality. Already bought several products and had no problem.
Looks like a wire from Apple. Just a little bigger.
MFI is not listed where.
Is working
I order it for the second time. The goods are the best for their money. Gdeto arrived in Ukraine in 3 weeks. In general, the quality is at an altitude
Everything is fine! Thank you!
Quality is good. Ugreen THX!. For the stickers thank you!)
All good. I recommend it.
Very good quality
Corresponds to the description. The phone is charging. On the package there is MFI marking
I received cable of very good quality
The goods came within a month, everything works, the description corresponds. Seller recommend.
As usual, ugreen did not fail. The parcel was received and the cable works. It is a little thicker and more original, but for me it is not critical at all.
Cool thick cable. I didn't. As always on top! Their products are always excellent. I like it. This time the truth was some kind of delay. But in general, I'm glad!
Cool cable, very high quality. I will take more on USB-C-lighting
Ugreen as always on top. Everything works, the power corresponds to the declared. The phone does not fight. This is really MFI. I recommend to everyone!
Great Store!
Excellent quality
The cable is very high quality, charges 2,4 A. The store sent the goods not immediately.
As always excellent quality. Similar works for more than a year and there are no traces of "fatigue"
The goods were delivered intact. Thank you store.
Everything as always at ugreen: excellent quality, fast delivery. Thank you store!
Delivery just over a month, the wire is thick, hard.
As usual top! I advise everyone and recommend the best cables. Delivery for 2 weeks +-before the MSC. charge perfectly, the quality of the cable at altitude.
Top quality!
Delivered order in 15 days. Packed in a shipping bag and branded packaging. This cable is not purchased for the first time, everything suits, everything is fine. The last such cable served two years, cracked at the base of the charging.
Great cable for iPhone. Pleased with the price for 11.11. Delivery Kiev 3 weeks.
Great cable. I really liked the price for 11.11 133gr. Delivery to Kiev 3 weeks.
Cable gun! All the pins are in place. Took 2 meters. From the thickness of ahrenel)
Quality as always on top. It bends where it is necessary, the creases under 90 ⁰ do not go, the cover of the cable is like the original. Everything charges, everything works, there are no problems. Took the approximate month to the RD
The quality is very good. Very quickly delivered. In a branded bag.
Delivery is fast, quality goods.
It came quickly. I order not the first time. It's fine. Almost as original, but cheaper.
As always, the quality and speed of delivery at altitude :)
Came in 11 days. Hard, looking quality. The phone does not fight. I recommend to buy.
Great cable. I'm not buying the first one. A little harsh.
Delivery as always very fast (13 days to the Kaluga region), the quality is also on top. The cable cost 1 meter in 500R with a promotional code. The only picky-did not put a branded adhesive tape for cables :( At 3 and 4 photos comparison with the original cable. As usual, I advise you to buy!
Same as picture. Delivered in 2weeks.
A good, strong cable. I took the original replacement for 600R with a coupon, let's see how long it will last. There are no complaints to the store, but there is an IML delivery service, they work through the G ***. Do not reach, the site lags, technical support horror, delivered only after 5 days. And there are no complaints about the product.
Bien
I buy from this store for a long time, the quality is good. Recommend
The cable is really thick, it works, you can use it. Previous ugreen cable 2 m bought another 2017.01.20 works so far! The 2017 cable is thinner than this one. I'm happy with the purchase!
I came very quickly, in less than a week. Everything works, packed perfectly.
Everything is fine! As always, everything is at the highest level! It is a pity that there is no store in Russia that would be faster than delivery.
The parcel came in 8 days, the cable works fine thanks a lot for the quality goods 5 +++
The cable is quite thick and not to say that it is flexible, straight cond such. I was very surprised that there was no Velcro for the cable and that it was brought home by The Courier, although it seemed to be just delivery to the Post Office.
He arrived on time and has good quality, recommended.