SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I have been using this hair removal cream for a while. I use it to the place where there is body hair. Generally, I will wait 15-20 minutes. There is no irritation, and the texture is relatively fine. It is a recommended product and I will continue to repurchase it
I heard a friend recommend to buy it, it works very well, I will regularly clean the area with body hair every time, this is the best product I have ever used, it is not irritating to use, and gentle, I also recommend it, it is a recommended product
Love this brandIts products suit me☺& Middot;. With pleasure I buy for myself and friends.Comes all very quickly and well packed. I'll take more.
Class! For the second time I order, I really like it. Removes hair well! In Moscow came in 3 weeks. Great packaging! It's perfect. The shelf life is excellent. The smell is neutral, pleasant, the consistency of the usual cream. Thank you very much to the store for sending quickly and for the recommendations! Recommend! 5 Stars!
Thank you very muchHe hasn't tried yet.
Volume 40 ml. The consistency is thick. The aroma is pleasant, not himous. In the kit there was a blade for the distribution of the means. I put it on for 5 minutes. Does not burn, does not stick, does not scratch. I wash out running water. The effect is obvious: there is no hair. Irritation, redness and other troubles did not find. The product was packed in a box on which the composition, shelf life and other important information are indicated. During transportation did not spill. Delivery to Volgograd was a week. Track number was tracked all the way. I liked the cream. I can not find fault with anything, so I can recommend buying!
Cool cream, the skin is very moisturizing and the hair removes well, I like the goods
Cool cream for depilation of hair! The smell is pleasant, it is easy to apply! In 15 minutes, I clean up with a special scraper. The result is amazing. 100% removes hair. It's the best thing I 've ever used. Definitely recommend!!!
I already had time to try. Very cool tool. Hair really removes. No nasty flavor. They also put a gift. Very nice, the volume of 40 grams.
Great Store, chic store, decent assortment, high quality, I'm happy with everything. Delivery is fast, 4 days! I advise everyone!!! Excellent store, chic seller, assortment worthy, quality, I'm all happy. Delivery fast, 4 days! I advise everyone!!!
Excellent tool, quickly removes unwanted hairs. In the kit there is a blade.
for a mans feetd doesent work proper
Great cream! I ordered my mother, her hair is rare, but thick. I have a thick one. Both helped remove the hair, threw out all the machines. The aroma is very pleasant, herbal. Irritation and allergic reaction did not cause anyone. Ordered another 2 pieces. Super effect! I did not leave any hair)
I love this dipilatory cream. He's good at getting rid of his hair. I do not shave my feet with a machine, but I use this cream. I like it very much because it does not cause irritation on my skin. The cream should be applied with a thin layer, distributing it with a special plastic piece. Then wait 10 minutes, and the same tool to spend on this area and here is the result, the hairs disappear with the cream. The cream has a smell, but it is not strong and not critical. Good consistency. Yes and generally, the cream is just super, thank you
I take the second time, the cream is easy to use, applied, waited 10 minutes, removed the scraper along with unnecessary hair. Better than a razor. Delivery five days in postomat in Pyaterochka
I like this tool. No irritation as from the razor, remove hair easily. No pain. I take it regularly. As a gift napkin for removing make-up.
I like the cream. Perfectly copes with its task. I order not the first time. Shipping fast.
Quickly removes hair, skin after the procedure is soft Consistency is thick, easy to apply, after 7 minutes (approximately) it is removed by all the blade. Great result. The tube is enough for two times of use
Completely satisfied with the order. The parcel came in time, the goods correspond to the description, factory quality. In the parcel found a gift-napkins for removing make-up. I liked the cream, the worker. Application Standard, 15 procedure. In the kit there is a convenient spatula. Consistency is light, has a smell characteristic of such creams. Packing is plastic tube. The box contains the instruction, shelf life, composition. I can recommend the cream.
Delivery exactly for a month, so far I did not use it.
A good cream for depilation. Before that, I used different, with my hard hair there was little to cope with. This cream perfectly approached, and did not even crumble. Usually poured, apparently on some component. There is no smell of unpleasant, the consistency is tender. For the intimate zone also approached. Terms in the norm, delivery is fast. Thank you
Clears the unwanted hair in 10-15 minutes. The skin is not irritated after its use and is left soft and silky
I love this way of hair removal! I wait 5-10 minutes and everything is clean)) no irritation caused. The volume is small. Recommend!
Depilation cream. She applied the cream to her hair for 30 minutes, then took off her hair, painless and effective.
I received an order within a week, I still did not use it.
Delivered very quickly, it was expected in a month from the moment of the order, but the goods came in a week! On quality did not check. I took a cream for men, I want to try to remove hair from the neck and tanks of the face. After feedback I will add!
Cream for depilation, volume 40 gr. Easy to use, just apply to the skin, wait 5-10 minutes and remove together with unnecessary vegetation. To help in removal, you can use the scraper in the kit. I put cream on their skin. If time is not enough, you can extend but not more than 15 minutes. Smell specific.
Works fine. Recommend store
Cream for hair removal change O Source hair removal ingredients: water, mineral energy, jojoba seed oil (simmondsiachinsis) stearylpoly-21, calcium oxide, DMDM hydantoin team, propyl paraben, flavoring, benzyl, EDTA. Two product features: smooth texture, easy to apply, body hair coating softens hair, gently removes hair on body skin, Cleanses hair and rejuvenates. Skin, Lotus contains jojoba seed oil, relieves skin tightness after hair removal, makes the skin after hair removal moisturizing and rejuvenates the skin.
Excellent depilatory cream. Well relieves the hair. I like it with its efficiency and method of application. For example, after the cream, I have no irritation, like after the machines. Just put a thin layer on the skin where hair removal is required and waiting for about 10 minutes. Then I remove the cream with a special device, and it is accordingly removed with the hairs. And voia LA, perfect effect. After for smoothness, I use a body cream. Thanks for the cream. It was also delivered very quickly.
Cream depilator from hair on the skin. The cream effectively removes hairs on the legs in the bikini area. There is a special blade for hair removal and cream from the skin. The cream has no sharp smell, does not irritate the skin.
Delivery in two days. I will add after the comments of the girl)
Thanks fast delivery! After use, I will add a review!
Good cream for depilation. Hair removes perfectly. The cream should be applied to those areas where you need to remove the hair and leave for 5-8 minutes, after the expiry of time, to remove the hairs with the help of of of of Then wash with water. How the cream works, I like allergies and irritation did not cause.
Not испытыаал
With cream put any probe. Cream is not tried, as try, add a review
Work very well and fully satisfied and strongly recommend that you purchase these products from this store
Cream is designed to remove unwanted hair and skin care. Contains herbal extracts and seed oil jojoba. Medium White, has a dense texture. The smell is not strong, but specific. Application: apply to clean and evenly distribute scraper. Thickness of 2mm. After 5-10 minutes to remove (along the reverse the direction of hair growth) and rinse with water. Cream is packaged in a plastic tube and placed in a box, which contains details of the English and Chinese languages. Weight: 40g. Shelf life: 3 years. Complete spatula.