SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent cost benefit didn't even give a time to take a photo because I already sold it by 190.00, shipping was super fast
The product is very good I liked it very much
The watch is beautiful and arrived very well packed, super recommend it for those who like a weight watch and with elegance! Without considering that the store is super attentive; in the end I recommend D +.
The watch looks great, I recommend it. Just like in the photos.
I liked it, but I was kind of dumb and broke the little part to reduce the size of the bracelet
Very beautiful watch and arrived very fast. I placed the order 12/05 day and it was already delivered 24/05 day (this was only 03/06 day). I am super satisfied and recommend.
Se and bien
Excellent clock. In fact I ordered the silver color, recommended to 100% it is worth a thousand times to buy this brand to what other most expensive brand on the market, A quality watch does not look cheap and is original from a own brand.
Top!!!! Beautiful
Excellent product matches the description
Very beautiful toped watch
I arrived in occupied Palestine quickly, looks nice and suitable for the price, thank you very much
Amazing watch for the finish, very beautiful, not big... Worth a lot, arrived in 15 days.
Very good
band toooo big. will figure lhow to adjust. looks great
Very beautiful show ball heavy only took to deliver over a month but the rest's all OK bora see if water proof right also tested and how long will not last
Great product, I will buy again if the quality of these last, very beautiful recommend
top
Excellent store, very beautiful watch and arrived 10 days before deadline!
Extreme quality product!
Great watch I will buy again for gift
Nice, like so holidays, is elegant
Very good liked delivery on time excellent store
Bought to resell, very top watch! Attentive and fast shipping store.
Very nice and beautiful. I was very happy with the purchase. Thank you.
Top too 1000 note
Excellent Product beautiful and very quality MTO watch, I recommend!!
Can buy without fear. Is already the second of the brand I bought are great. That's beautiful and it's not too heavy
I really liked my product, arrived ahead of schedule .. very beautiful
Very good product, great material, perfect working, very good material, recommend store and store
GorgeousIs the second I buy. Recommended
Beautiful watch, and excellent naviforce standard quality!
Arrived perfectly approved the best quality watches I will be asking again…
Speedy delivery. Well packaged. Item is as advertised. Haven't used it yet as it was meant to be a birthday gift.
An excellent watch. Heavy, bright and stylish.
Can buy without fear, the watch is beautiful. Worth a lot.
Very beautiful indeed
Very bommm! Arrived very fast, about nine days, for Pine Forest/PR. The store posted the order very quickly.
I liked the excellent product model for sure that I will buy more products from this store, I recommend the store because I arrive earlier than expected in my country... Peruvian.
Very Toop watch! Arrived on schedule Arrived with 1 year guarantee certificate. Arrived well packed. I loved
Naviforce always surprises by quality
order received before estimated delivery date,item is as same as ordered,very nice
Very good product arrived very fast great quality, satisfied with the product congratulations there
Very top this watch, loved demiasssss, arrived very fast, excellent material, very heavy watch, I indicate and can purchase without fear, will not regret is a beautiful watch.
Watch top, very beautiful and a top finish. Super fast. Recommend the store.
Unfortunately, not received the product, more has nothing to do with the store the store or anything, brazilian postal fault that steal our purchase in nerve, and nothing happens. What more do you!! This is the Brasil that only makes steal what is our .. Now the refund was very quickly took 3 days only, thanks for all, will Buy again now hope Mail not steal again right!!!…
Simply beautiful. Super fast, recommend the store. Super attentive.
Arrived very fast, I liked
Super beautiful and elegant the watch, it's just like it's in the picture! He arrived in 10 days. Super recommended
Very nice watch, excellent store Thank you very much.
Loved the watch... order came incredibly quickly in 10 days... Would highly recommend the store and the product... Looks very stylish and definitely worth the money!
item was as described. well packaged. delivered on time. thanks to the store
Great products, excellent quality. Arrived before schedule
Product looks very good quality and very beautiful extremely well finished
Very good. Paid 68 dollars (in promotion 21 hours) still came with the reducer bracelet and other thing not know Q is KKK
Very good arrived and the watch and very beautiful and has a great weight a great finish hope paint watch lasts a little
nice, thanks store
Great store, watch top.
Very beautiful
Watch more beautiful in person
Like quite apparently should be good, the only fear is rust, arrived with 25 days, come up with some decrease the braceleta.
Great quality product
Excellent Product, cool is that still comes a little key toast for you decrease the bracelet, comes a blue to you leave it on foot, is a flanelinha for you clean it, through Weight watch to realize it is excellent quality, arrived in less than a month, Recommend to everyone!
Watch great quality enjoyed delivery was fast highly recommend
Naviforce and top and arrives very fast
Seller is congratulated always I buy it is the fifth purchase
Product is top quality!!
Maravilhoso
Watch very beautiful like
I even like clock, when peguek in Hand spoke C very top linger 30 min and already vendei I would even use not given more time
Very beautiful
lindo
Beautiful watch top Super recommend
Top D more
Gostei!
They are huge, but I like them, corresponding and heavy. At first glance, the quality is very good. Immediately reduced to 6 cells. Of the three attachments from the machine to reduce the strap broke 2 nozzles, but still could finish. Come quickly. I did not communicate with the store. I love big watches.
Arrived very fast, caught in promotion and paid 61 real, saw many Brazilian taking the gold and did make different, taking the silver, and beautiful watch, heavy, stylish,'m using in my day to day, others recommend buying.
Very satisfied with the clock, came 10 days faster than the declared, I recommend it to everyone.
Came very well packed, a paper package with bubble wrap inside, and one more bubble plastic bag containing box clock tool fit bracelet and A cell plastic toast. Flawless also watch comes with manual, warranty card and a cleaning cloth. Very satisfied!
Beautiful and great quality! Really waterproof
It came 2 days before Smolensk, I'm surprised. Watch heavy class. Can be used instead of Castet
boa noite muito obrigado pela entrega super rápido produto original muito bom eu recomendo vendedor ótimo de confiança parabéns
Watch very beautiful, a show. Very shiny.
Congratulations to store I recommend this seller. Product arrived fast
All right
Very good
Mais uma vez satisfeito produto de primeira linha top de mais.
Excellent watch, very good, is heavy and beautiful.
Recommend great vendendor got everything right very top watch
Great quality, received in 20 day. Super recommend.
The watch is really quality, has a good finish. Got everything right and well packed. Well antecioso had total care with the product.
Really luxorous high quality watch!Thanks a lot!!!!
Excellent watch
Great product as AD, great quality
The watch is beautiful and powerful with the store did not communicate
simplesmente lindo
Great watch, arrived well packed, recommend the store
Got it right, watch looks quality, we see time, watch case first, very good
Beautiful watch
Chegou muito em embalado, funciona exatamente como descrito no anúncio. Sem falar da beleza e qualidade do Relógio.
Relógio bacana, paguei 62 na promo de 21hrs, pagaria o valor comum se soubesse da qualidade, em breve pegarei outros modelos.
Great quality products we see durability but until then but very beautiful well packaged thing Gran thin ....
Watch very good and beautiful Recommend to everyone
Пришли за неделю, в пятерочку. Выглядят отлично. Очень длинный браслет, пришлось покупать приспособление специальное, чтобы убрать несколько звеньев. Немного непривычный механизм запирания браслета, не как у других часов.
Very good product, like the description, is not the first one I buy, I recommend
Right, delivery fast, very beautiful
Very beautiful like how it physical description is even more beautiful.
This store is very good, already have several shopping with it and so far all right.
More than watch sensational beautiful and good finish one of the best brands of Alex press in term of watch
Perfect loved arrived much earlier than I expected. Recommend. Thank you
Arrived fast! Very beautiful, quality excellent!
Top .. Beautiful watch amazing quality
Like arrived early
Very beautiful and quality. Perfect!!
Very beautiful, quality product. Seller recommended.
Luxury!!!
Arrived here! It took a little more the product is perfect. Like more even
very well done with great quality, about the store very fast on delivery sends everything right as promised in the ad
Pleasantly surprised with product. Packaging protected watch ok. So far happy with purchase!
Top, very good.
Our!! Simply Perfect! Very beautiful arrived before 1 month... Loved the product quality excellent. Super indicate ..
Great! The store still sends gifts.