SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I would buy again
It looks very good quality. I like it very much. I got it right with the length and thickness. It's perfect I love it! I certainly recommend it.
It takes less than a month to arrive It's not very heavy and feels good material besides what color is very nice
Very beautiful chain, has Shine. In the hand is pleasant. My husband liked it. Shipping fast. This is the second chain for her husband.
perhaps a little too thin for me, but definitely good quality. size options are available if you need a thicker chain and different style.
Anúncio compliant
I came very quickly. I bought my husband. Not yet. Then I'll add a tip.
super je recommande
Duge good and yakisniy lancezhok Kuplav Z coupon Dovzhina 45 cm, yak and Buti The shchos are mixed, then the lunks are Nibi tovshchi If you want to check in, you can also check out the nearby restaurants and restaurants.
They look so good and offcurse the price My preference out the get size 50cm And thick as you can trust me
Same as the description, but they seemed a little bent some chain links. It's arrived a few days before the estimated date
Pre-war Tsim lantsozhskiy, all yak in description
Very fine silver color chain. Same as the description of the article
Great silver chain . The length is perfect, but its a bit too thick for me, should have got one size smaller. Anyway looks good, worth the price i paid
Shipping took 6 weeks to Edmonton, Canada but the product is good!
It's good the necklace won't complain, I'll buy it again with them, but that if one 5mm or more 3mm is for smaller people,
nice thickness for me personally, could’ve been a bit longer but that was my own mistake, polished well and it feels good
Bought 2 wires-a 2mm and other 4mm. The wires are even cute, better than the pictures, and finishes are care. Delivery was made in 10 days for Portugal and could follow the order since the first day. well packed by store that also put a small bag and a thank you card. Definitely recommend the seller and their products.
this product is very beautifull because, i have whit this 3 months and the shine does not go away
It’s perfect just it’s smaller than I expected though it’s my fault
Quality stainless steel chain, and it feels: heavy and pleasantly sliding in the hands! Definitely recommend. I want to buy something else in this store!
22 days to receive the goods. Product Description, store and reliable. Not taxed, recommend!
The chain looks quality. Size is not adjustable
Excellent chain, heavy, glitters. Sent in a bag, the little thing is nice☺& Middot;
Look’s very good! Awesome quality and not too heavy. Recommend to pair with a slim neckless ️, arrived kinda late tho
A good chain, I liked everything ordered the biggest approached
I thought that there would be more chain volume, but not critical. The quality is excellent, the lock is OK
The chick came quickly all well. Seller well done
Very good value for money bought only € 1 plus deliver in 15 days I am very satisfied with this purchase
The length corresponds to the description. Recommend.
Product well received. Nice but I ordered too small my fault.
Omg items arrive so fast to Australia I recommend this great store
The chain is great, it meets its description, it's pretty for when you want to go out a little bit and so on.
No defects in the chain, came as described and is good
Very beautiful and a little small a little bigger it would have been cool but I love I recommend
Exactly like in the picture. It looks good quality, hope it doesn't get ugly
Good Goods, fast and delivered, well crafted and as described and pictured.
Good but you could tell it’s fake too yellow, get the silver one
Good product, as described in the images I give the store 10 points, I arrive sooner than expected
Perfect awesome chain with my lazuli lapis pendant
Good quality as long as you don't check close Thank you.
Very nice chain, let's hope so continue with time. Excellent
Received quickly and good quality. I recommend
Excellent inexpensive chain, it is better to find for this money difficult.
Very nice the chain, I hope it doesn't change color or allergy me with the material, hope it's 100% stainless steel. Highly recommended store and product I hope the same.
I 've been wearing it for like a week and showering with it and throwing Cologne and everything perfect. Anonymous I am. A 100 !!. And arrived before the expected
Pretty good, I get there sooner than expected
Very fast shipping, I arrive in 9 days to Chile, I ordered 5mm believing it looked good but found it pretty thick, I recommend buying 3mm, now all we need to do is see if the chain goes fast.
Very nice, good quality, I will order bigger ones
I like the chain, it came pretty fast to Mx
Good cheap chain for the price I would just recommend a bigger size
Cool chains, really liked! Thank you so much!
I ordered the 5mm and the 3mm, I think the 3mm looks better if you want a small addition to your look. the 5mm is good if you want people to notice your necklace. in the picture I have on me is the 3mm, I think it's prefect.
I arrive very fast, this very nice and combines with my wife's ring, the material is good quality is very comfortable to wear, very good shopping: D
In 31+ days, item was received as described, in good condition and well packaged
It’s a very perfect product, why I ordered was what I got delivered and even came faster than I expect
Excellent customer service Extremely fast shipping and delivery ⛴️ Quality is superb . Look to my other commitments for complete satisfaction in quality n craftsmanship.
It took almost a month but the quality is worth it
Quality goods, I advise you to choose a genuine one, delivered quickly to Kazakhstan
The delivery is today arrived, well packed, all OK
Looks great, came in less than 2 weeks I'm happy :)
Bought them for my son and he was ecstatic to receive them; thank you so much!!
Perfect, beautiful, very good quality. Shipping in estimated time
Just arrived, material looks good, very shiny, quite enjoyed.
Many thanks As pictured
replaced some cheaper chains that broke with these.
They are beautiful and excellent quality. It came to Me in 14 days.
Used GES EXPRESS and got my order in like a week. I am very satisfied with my order!!!!
This chain was the first, hope it is good like alliances.
Shipping was fast , really like the items , quality was good , easy to use , highly recommend store , five stars ratings .
Great! thank you very much! I recommend the product and the store!
Same as the presented, I recommend. Excellent store.
Nice necklace I asked for a 50 cm one is fine. The material I think is fine
Product very good arrived within 15 days It's heavy and thick very good thank you
Your necklace is very good, after ordering I was a little worried it would be too thick, but it is great for me !! Thank you so much from me to you! Everyone is worth ordering, less than two dollars is worth the most
The order came extremely fast to Mexico, the products and the supplier are great. 100% recommended.
Excellent chain, very well made, is perfect in every way. Very fast shipping, super recommended. Thank you Mr salesman!
Super thousand thanks I recommend. The Exelant store and super delivery I recommend a thousand thanks I'm happy
Everything came in perfect condition, thank you store. Always so honest.
Current very beautiful. Exceeded all my expectations. Is exactly same as the photos ad. Is a very beautiful and shiny. And so was approved payment, shop already sent the current. Top too. CTZ will buy more products this shop.
Very pretty and good quality, it's much better than the vdd expected, and by the way I arrive sooner than estimated
It's very pretty no doubt But I think I was wrong to ask of 5cm width because it had been seen best of 4, the meeting too just maybe, but still very nice and bright. Very quality nice, recommend
Everything from OK!!! Phase shipping, good quality. Recommend!!
Chain is a good kind of stainless steel. But was short, took the smallest and tonkovat. Order a different, and this son gifted) Thank you!
The current style is very beautiful and is very bright, draws attention. And is very robust
Very nice, one hundred percent recommended
Without any complaint put, also of much Speed Shipping
Super, it's less than a month in Gomel region, Belarus
Looks very quality nice, asked for 3mm and 50 cm, I thought it would be bigger But was my mistake because he did not know. I arrived in 2 months to Dominican Republic, But in Yes chain meets with the image.
I liked, until then had no objection.
Bought the version of 45cm, very beautiful, consistent with the picture
Arrived fast, size and color match específicaciones
Very like this chain. High quality, consistent with the description. Like the silver side :) buyers advice watch roulette length instead focus on recall, because all the neck is different. Delivery very fast! Seller Thank you
Thank you very much, in fact even better looking, beauty, recommend
Good weight, brightness and hand invoice. Seemingly quality nice. Using a time and will write. Shipping took two weeks to Santiago.
Are beautiful these choker necklace of Twines, hopefully that will last and last. I love to buy in this tent and highly recommend it because it is a tent of much seriousness and always updating their items
Is very nice quality nice
very accurate description and i love this material!
Is nicely in state, arrived earlier than expected
pretty cool, delivery time was nice item was same as picture no complaints
Very fast shipping. Thanks!
looking good
Very satisfied with the delivery, fast, chain satisfied. Does not smell, sanded. For such a price is just super!!!! the child is happy.
And the photo is longer, but it came very short, very upset
from order time to reception 22 days to Quebec Canada very good. I bought 7 chains, all are in perfect condition the clasps are strong and open well. all 7 measure exactly 55cm very well made. store sent a jetté sachet as a gift many thanks highly recommend seller and product will definitely buy more
отличный стальной браслет, не узкий, брала подобный в другом магазине, был уже, хотя и там т там было заявлено 3 мм, блестит как серебро, буду уменьшать, у меня рука 15 см в обхвате, быстро отправлен, пришел в сборной посылке
Excellent quality :)
Has a high quality, shines so that looks even gold.
Good product in value, arrived in approx 21 days from China to León Gto. Mexican.
The product corresponds to the description. Packed well. Delivery 3 weeks. Looks decent. Thank you store.
Super chain to buy advise
Good quality, recommend
Beautiful, thick, I hope that I do not look fast, so also with a discount urvala
Všechno v pořádku, děkuji.
Cost about $0.82 on Black Friday. The girl will do. The links and the castle look good. The metal is similar to stainless steel.
Product delivered exactly 20 days after ordering. Product is exactly as pictured. Thank you store.
Cool Chain
muy linda cadena de buena calidad,hasta ahora lo he usado 4 veces y no se ha puesto oscura la cadena.
Good sound and quality chain. thanks for the coupons.
брала с купоном за 0.07$, доставка очень быстрая,сам браслетик безумно красивый смотрится очень красиво и элегантно , в комплекте шёл специальный мешочек для браслетика рекомендую
Very nice chain, looks very good quality and finish now tap use it daily to know if you lose color and determine product quality.
A beautiful chain, good quality, came somewhere in a month, I think that there will not be a cloud
Se mira que no se despinta y aguanta el agua , pero el uso lo dirá ✨ de mientras me agrada mucho, el vendedor envía rápido ❤️ se le agradece, muy muy buena tienda recomendable, échale un ojo a los productos en lo personal siempre satisfecha con la calidad de los mismos.
Muy buena calidad, exactamente la misma de la imagenn. Ksjsbsjajs jajdhd jajdhdudj isjeheje hajwjwbsikabeyeiakabduwjakapaosidjsjdbakoaisidhdbsksiaushsbdkzoaiwhebzksiajwbdnzoaowjebdnaoeiehbdnslaowjebdniw iaidbebsisidie kaidhebeje sisuehbeuduskddjdjhdbf.
muy bueno el material, se demoró más de lo normal pero llegó en perfecto estado
everything is perfect, 13 days to Canada, same as description. very good price. including shipping. you are the best
Gracias muy lindos ❣️❣️
I like everything, delivery 3 weeks in the RB. Seller recommend.
A beautiful, practical chain made of steel. Took with a coupon for 5 rubles. The store put a gift bag. Unfastened quickly and quickly came. Very satisfied, thank you very much!❤
11/10 very nice and very good quality, arrived earlier than expected to Mexico
It's pretty big compared to a silver one I have, doesn't feel plastic, it's real stainless steel. I liked it very much and for $50 I got on a 11.11 promotion haha
I find it fine compared to other bought elsewhere on the site!
7did
the chain came with a jewelery bag and a red string bracelet. Fast delivery.
love it so much, it's light. exactly as it says in the description
está bien, para lo qu dice, yo ordene de 3 milímetros de 45 cm y llegó eso, perfecto
Delivery 20 days,. from the stainless steel chain I order not the first time, they do not darken, do not cloud, only if a thick chain or earrings, then you feel hard. This time I ordered a set of chain and bracelet for a gift. As always excellent. The length corresponds. if the bracelet is a little big, then the ring can be rearranged to a smaller size, without removing the links. You can still attach a pendant ..
Very cute, I already had a chain of your neck and not make ugly, I like that
Ordered for the chain about 1 and a half months ago...Got my chain today in Nairobi, Kenya and honestly i'm a happy customer...The chain is of high quality, the length and width (50cm x 3mm) are correct...Perfect purchase! The only shortcoming is the timespan for one to receive his/her order
Like the description, it comes with an extra bag (the white one). It arrives at 3 weeks per combined delivery.
Прибыла примерно за месяц, в объединённой посылке. Хорошая, крепкая, продавца рекомендую.
Mexico, second time I order and everything the same as last time in order and very nice I put my silver charm on it.
Very good condition. Pack came much faster than was provided. Recommend
Often I order accessories in this store. Very good quality. Unfortunately not always get parcels. This time Lucky came in 2 weeks
Quality is just perfect, the goods came a month earlier did not expect this, everything suits
That's an awesome chain. I really liked it. Voluminous, shiny, looks very good.
Je conseille rien a re dire ce n’est pas du plastique ne vous inquiétez pas
It looks and feels quality, the one I ordered was one of the guys and slim s, it's pretty thin but long it's okay, it's bright, wish it was a little bigger
Excellent Product, good link size (different can be chosen), arrived very fast. Recommended.
Great Chain Quality, heavy. I recommend this store.
Arrived very fast looks very good quality
Great product very bright, seems that will not discolor (I hope), well packed
I just like it. It happened in a small bag. It's beautiful
it is okay. Nice weight. I like it.
In fact, everything corresponds to the description, a cool chain, Buy)
I arrive super fast and this beautiful thank you
10 days and they come ,they are amazing but I will try them under the water if they didn’t change I will order more.thanks for the store he is fast
The article looks like in the photo I arrive before time and well packaged
Bought the product in night of 30/10 and received today 18/11. The products are of good quality, came well packaged and not taxed.
Well received. Fast delivery. Good quality. I highly recommend this store. Many thanks.
The product is good and beautiful. Not know if is resistant cuz not tested but so far not had problems when it and also not irritate the skin.
It's been a long time. The product corresponds to the description, looks like silver, I attach a photo, Silver Pendant
Everything is exactly like in the photo. Heavy, clearly metal. Looks very good
As described! The store was really helpful and shipping, arrived in the north and delivery was 1 month, obviously spent almost 3 weeks only in post. Recommend the item, and the store products! Note: the third picture is Pendant I had and just bought to use it and matched perfectly! Not regret buying!
Very nice, looks quality, matches the description, did not contact the store, fast shipping
Arrived well, as expected, very beautiful, recommend this store.
Haven’t used it yet. When I do, I’ll give more feedback
chegou rápido 19 dia para Rondônia material bom pensei seria mais grossa mas gostei Recomendo
The chain is cool, soft to the touch, not heavy, I hope it will serve a long time))
спасибо, заказываю второй раз))) мне все нравится) всё в хорошем качестве)))
Ruggedly made, I received my product which zamówiłam, recommend
Very cute little cadenite, it looks good quality, I still don't test it at 100 but it's but don't get ugly after use
Fast delivery and the size fits well. To see the duration in time!!
It fits the description properly. ordered for 2 pair of silver 5mm +50cm and got both of them with one gift little bag for keeping.
Thank you friends for shipment. Like very well and is very beautiful. Love Grüsse and good health.
Very beautiful, arrived in 12 days (congratulations for the office) Pernambuco, looks very good quality material, bought 50cm but was too small will have to buy another.
Bom produto, bom material e é bonito. Vale o preço.
I'm delighted with the chain. Very beautiful and quality. Wide enough. I thought it would be thinner. Most likely they will wear it without a pendant. I also liked that the store put a bag for storage. Thank you to the seller for such a quality product for such a small price.
Spectacular just like I wanted and I especially is as picture board is superb have taken to stick a always pendant beautiful taken from this website