SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you Curren official store. I like my orders came in one package. More to come
Top
otimo
Excellent quality product congratulations to the store
Amazing watch, with good quality and excellent workmanship.
All well arrived fast and is of good quality.
Very good product quality, excellent purchase.
It's a very good product and it's divine, my dad loved it and it looks super good
top
Arrived right according to the post, already tested and OK Thank you very much
Top arrival very fast product top top store top congratulations
Very satisfied with the product
All right! Working perfectly!
top
Robust excellent quality watch and great finish. Surprised me positively can buy without fear
Very good product like the ones in the photo
Very good
My order arrived well thank you very much I really liked
As described, satisfied with my product. Came pretty fast
Beautiful watch, great design and finish, working perfectly. I liked it a lot!
Exceeded my expectations excellent watch
Very beautiful watch
Watch top recommend show
Top guys, you can buy without fear!.
top
Sensational quality
top.
Excellent products Super recommend!
Arrived very well, sold the MSM day
Watch very beautiful, heavy looks good quality Will Test after back to supplement my assessment
Got everything right and well packed
Beautiful watch good quality top
Very, very beautiful, show ball
Beautiful watch, rugged and original. Fast arrived in Brazil, bought 2 units and not taxed. Like the product. Top! Recommend.
Top very beautiful, recommend
top
Quality Excellent, surprised me!
Product arrived in perfect condition, hope continue working normally and has a good durability.
Watch came perfect. Wonderful quality. can buy with safety
Arrived in excellent condition, very good products
Great product Great store! Great! Recommend!
Watch Curren Top arrived well packaged product because vendir soon I recommend not picture
Watch really very beautiful.
The watch is very pretty surprised me quite .. Recommend
Watch very beautiful! Recommend product quality.
Top quality
Very good store sent fast, arrived in 13 days N was taxed
Arrived super fast are products of excellent quality recommend
show de bola
Too Beautiful
Very good
Arrived all as my request. (Not came in box, bought separately)
Like watch top good quality arrived well packaged and within congratulations I recommend
Very beautiful
Top this color and just perfect
Top too beautiful watch, model basic but rich in details
Top recommend too. Buy Again
Perfect the watch.
Watch Spectacular, perfect box and accessories, perfect Finish... led 28 days to delivery in the state of Ceará.
Beautiful watch loved thanks to store and the store
Beautiful watch, top too, recommend buying. Arrived very quickly, hope it lasts very
The watch is perfect in every detail, but very slow to arrive.
Is original really thank you put sell products excellent quality recommend arrived super fast are original products
Top Real, excellent quality
Identical advertised
Very beautiful
vendedor tá de parabéns.
Other top male watch, best value
The watch is very beautiful, top D +.
Watch arrived right working perfectly
Perfect
Very beautiful. Will Test.
Recommend product and 100%
Very beautiful watch. Product shipped in box
produto ótimo como descrito
Bon