We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Received quickly Works very well and easy to install and quick grip. Small downside instructions are in Chinese and English
Excellent! Best value!
OK. All arrived well and as promised. Only our local mail (Fortress, CE) which is 1.5km from my home, after receiving the product, took 12 days to deliver.
Всё работает, быстрая доставка, для начинающих, инструкции присутствуют.Для детей рекомендую. Батарейный отсек можно модернизировать, по умолчанию батарея на 400mh.
envío rápido y bien protegido,funciona correctamente,coge altura,es una pasada
Received well packaged without damage. Complied with the expected.
New, perfect. Great product.
show, amei ...
Order received! All in stock, but sizes quadric too small. Must be shown and write all sizes. So please see before order. And everything seems to be well packed, it quickly. Thank you, recommend!
No cased product but came packaged well ונראה very good. No created contact with store no need. Thank you very much
Arrived as expected.
Everything works well, works perfectly, though at the first start for me and for him, almost having broken up with the control, he wanted to fly away to his homeland, he was able.
Fine little toy, nothing more. The cameras are definitely not 4K, but worth the price. The battery charging takes forever. Nice bag anyway. :)
Satisfied with the product. I recommend it for the price! Whoever buys it, I recommend watching some videos with some tips on how to use it. I almost broke because I didn't know some details! This is a drone for beginners who want to learn to fly. Perfect for training! I recommend buying a combo with three batteries because they have a long flight time
The drone received very quickly for 4 days the courier brought home. I bought a child for a birthday as a gift yet have not given. But the appearance is very even a cute drone. As in the work still can not say. Later I will add a review. To store Thank you for fast shipment and delivery.
Satisfied with the product. The price I recommend! Who buy, suggest watch some videos with tips using. Almost broke my not know some details! Is a drone for beginners who want to learn to drive. Good for train! Advise buy a combo with three batteries, because the same last little flight time. The material of batteries is somewhat fragile, handle with care! When batteries are low load the drone starts flashing the LEDs, this case has the drone to not lose control.
Suitable for beginner drones. When the phone is connected via Wi-Fi, the screen appears, the picture quality is just right, and it is worth watching. Its price is satisfactory.
Yet ,,,,,,, used to store data;; once a day of the flight pilot to learn to know;
Great product
Excellent very worth, arrived fast.
Gorgeous perfect arrived in Italy in just 3 days working does everything it says the specifications fly very well the outer
Product exactly as described in AD, arrived within specified well packed and with all accessories requests. The front camera is good, but not enough to be 4K, the camera below drone should work just as sensor for better stability in flight. The connection with the control is good, but there is a delay response of commands. The connection with the cell (app) but the picture in flight. The propeller is somewhat fragile when there with hard objects. Overall is a good drone for beginners with a good quality picture.
Hello Very good everything works perfectly well packaged
for the price very good... camera not very good... 9 wind takes it easy... but it works well for the price... arrived very fast