SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful as wing image. Recommended
This is a good original watch, I just ordered 2 again, I liked it too much. And it happened at the time, too. Thank you
Exelent quality equal to. Of the. Photo arrived long before the. Beautiful date and good clock weight
Recommend note 0a10 = 1000 recommend without fear congratulations! !!!! Naviforce!!!!!!! They really care about their customers I had 1 problem once the product has broken but it did not affect its quality because of our post office and they put a warning right DPS I made the next purchase they put A warning to our post office (congratulations naviforce)
Exelent
Good quality product! I put on a leather bracelet. I hope it has good durability.
Very beautiful was worth it even original.
Excellent watch!
Beautiful sash clock
Great watch was worth my expectation with the naviforce Mark ten
Excellent watch and materials, I use the brand 7 years ago, and it is 100% functional. The best.
Looks nice in person, very bling!! Happy with my purchase. Cheers
Very very top, perfect.... But I would like them to send me another closure like the one it has because I have broken it, but it was my fault
Product is very beautiful and looks very good
I really liked the watch, proof a'agua and excellent. Good recommendation.
As seen in the images Exelent
Sent fast, and well packed recommend the store!
Very good Excellent material and water resistance
Very good and beautiful
Fast delivery with nice packaging, quality product, value for money and highly recommended
Just Fine
Very quality watch
Very beautiful Auta quality watches, store note 10
It is nice but something big and heavy, arrived fast and quality goes price ok
fast delivery. good quality. a small gift included thanks
Very beautiful the watch, and really it and the waterproof. I 've delivered on what you promise. The store sent very fast. Even arrived faster than another I had already ordered.
The best I 've ever had
Fast Delivery
so beautiful my dad and my inlaw love it, but I hope it last long
i love
Top
Quality, weight, size, finish, all excellent! Is the 4 ° model brand naviforce I buy, because no national model would cost on average 100,00 to deliver such quality finish, outside are all proof d'água. Arrived here at home (SP) in 12 days, amazing!
Arrived as agreed, very beautiful I have another same brand more than 1 year.
All OK. Product as the ad. Arrived in 12 days.
This very nice mamalonsisimo
Nice looking watch seeing it unique
Elegant big and beautiful strong watch
Excellent hours, many settings, but with all you can understand
Naviforce is naviforce! Quality and prettiness not lack. Simply show! Already bought several and think buy more! Original!
The principle, the watch looks great. Spend a few days and see how will react with water, and the body sweat. Already bought several watches this brand, and approved all. Believe that this will not be different.
excelente
Buy new, beautiful
This watch is beautiful
It's luxuries like the photo
Great product, very beautiful
Very beautiful watch. Enjoyed.
Top Buy Again
top d mas naviforce
Beautiful! My husband!
Watch top
Beautiful watch worth buying
Great watch very good good quality
Ta congratulations naviforce
I went to the post office and they tracked the product, thanks, it arrived very quickly. the product is quality...
It is lindoooo I already bought several IT to resale it and great
Arrived on time OBG!
Very beautiful and value watch!
Best Pictures, big, rich in detail, beautiful and very comfortable on wrist structure, not sure how many kg, not weigh much, however missed safety beam, not Ah closed can rest assured that will not fall from my wrist…
Face this surprised me quite. Thought would be small, but is not, and great and perfect, and heavy, top. Great store and reliable, came right. Enjoyed.
Very good watch! I advise. delivery to the Rostov region 10 days class.
Beautiful watch recommend all!!
Perfect! Even better than in the pictures, it has a good weight, and it looks amazing, I go for more colors!
Very good product Like
Reloj muy bonito funcional recomendable
Watch very beautiful person, medium size, and apparently good quality, recommend!
The watch is super! Thank you to the store and all who made this beauty!
Very nice
moito bom gostei
Very excellent lee product I recommend and total speed
Heavy watch, beautiful, looks durable
Very beautiful exceeded my expectations.
Very beautiful top more
nice watch. its only too shiny
Everything is fine, fast delivery. Thank you
muito bonito, ótimo relógio
lindo relógio, todo funcional .
muito lindo, parabéns
Very pretty
The watch is good. I order not for the first time, from a similar company. Yes, there is a "effect of plastic", but in general, the time shows, glow, heavy. I bought another strap for 600 rubles to them, perfect, native does not fit them. The only thing, plastic glitters would have changed glass stones, for well, they do not belong here. We reached Peter in three weeks. Seller recommend.
10/10 Безоговорочно стоит брать! Качество на высшем уровне, продавец даже в качестве подарка, положил подставку под телефон. Покупкой очень доволен, смотрятся на миллион долларов В ближайшее время закажу ещё две пары на прозапас, в случае визуальной неприятности просто сменю. В целом к приобретению советую однозначно, товар очень годный
Show enjoyed
Good quality it works very well
top
Watch very top line back to buy again.
Too Beautiful
Very good quality very worth the value
Too good and beautiful this watch, 1000000% I recommend
The watch is top, and the store also!
A machine, too beautiful this model took 18 days to arrive in my address, satisfied with the beauty product, congratulations to store.
This store is top!!! Watch arrived very fast, in perfect condition and with all the accessories. Show too, congratulations!!!
Arrived on right product excellent quality. product responds with advertisement be referred to it.