We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Of all the things I bought from the virtual store this wallet is one of my favorites. It's only beautiful, it fascinates me, it's very broad what every woman wants. The color is equal to the photo, the excellent material. Thanks to the store.
The product corresponds to the description. Without smell and sticking threads. I'm happy with the purchase. I recommend!!
Shipping fast. Quality norms. Slightly deformed during transportation. The accessories are not flattering.
Thank you for the bag, I liked it, the quality is like in the picture. I came quickly.
Cool Bag
I'm happy with the purchase. Thanks to store for fast shipment. Packed well, did not crumble anywhere. I recommend the seller. Buryatia was 17 days away. I put 5 stars on the seller.
The bag came in excellent condition, an inflatable pouch inside, shiny straps are glued with film... All for 10 + Unexpected .....
Looks great. everything is like in the description. Went to KZ parcel 1 month and 5 days. Packed well. Track tracked. Without damage and defects. I expected a very small bag. In fact, roomy with 2 compartments and a pocket outside. Size is good. With a buckle, only need to look)) I recommend!
The bag is super-duper, I did not even expect that it will be so good, just "chic" and Shcha such money! The material from which the bag is made is soft, everything is sewn very neatly, the smell is not present, inside the handbag is also all excellent, thank you to the manufacturer and the store I think that I will return again to this store for a new product. with the seller did not communicate, as there was no need
Girls, what a charm this bag is, I will not write much, I'm in love with it! Thank you to the store, very quickly came the parcel, success to you, good luck!
The bag is satisfied with the quality of the good handbag itself is small. but roomy. delivery is also fast
Beautiful are very satisfied. I like it so much. Thank you for gift a elastic for hair very appreciated.
The bag is beautiful. Size medium. Packed well. I came quickly. Everyone is happy)))
Handbag really liked. Packed carefully, safety complete, without creases and scratches. Metal fittings are protected by an additional film.
The package was finally arrived after 1,5 months of travel. I liked the bag, but it's too small, the measurements are indicated with the sides that are higher than the lock, and this is instead of 20 cm-. I liked the quality.
Beautiful bag
Beautiful and quality bag. thank you store
Superb exactly as in the picture
Lots to eat. In 20 days. Chantata E is beautiful and kind.