We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Nice handbag! Color wine, as ordered. Delivery via Postamat zainao. Delivered to Tyumen in 3 weeks
Very good quality, such as pictured
Bag in reality smart!!!! Zipper good. Free gum for hair. I love it. Order 8.04, came in 26.04. I love it
Beautiful handbag, regarding external material apparently looks good but, only with a time use to know, the internal material was weak. Arrived in perfect condition.
Very pretty received quickly well packaged very good quality I loved I will order another color Thank you store
Great quality beautiful loved!! Arrived too fast
Satisfied very, recommend for everyone detectors, thanks to the store, accept במרירות the product
Cool bag, quality. Quickly Reached, thanks to the store
Excellent quality. Recommend.
Excellent product, very nice wallet, just like the description. It came very quickly to my country.
Description corresponds. I'm very happy. Although I waited quite a long time.
She's here.
I liked it very much!!! Inside the bag is a package with air so did not crumple! Eraser for hair as a gift, thank you to the store!
The bag corresponds to the description. the bag came on time declared when buying.
FX handbag color very beautiful really super very good quality
Very beautiful bag, packed very well, did not crumple. I'm very happy with the purchase. Recommend store for 100%
It's a pity that on one side I broke down
The order came quickly: 20.01-01.02 bag small just right beautiful only a little crumpled view at the corners store put a prdarochok
Waw waw waw. It's better than the picture. I am very very very happy with my order. The bag is well packaged. Delivery is really fast. I highly recommend this product.
Chic bag, smells like natural leather, I liked it very much, and as a gift the elastic band
Thank you to the store, the goods to Kaliningrad went 1 month, everyone was tracked and informed. The bag came in a soft package, but not crumpled. The goods are satisfied.
Handbag class, color awesome recommend
I'm delighted, lovely! Excellent quality, as in the picture. I recommend the store.
The bag corresponds to the description and photo, super, met expectations, as a gift shopping bag and hair elastic
With the store did not communicate, the description corresponds, the size of the bag is medium.
Nice handbag. Singist Venny minus, then that there is no magnet or some kind of latch to fix the strap of the bag. And so neat.
It's very nice but I thought it was bigger
All OK
The bag is cool, packed well, not crumpled. I recommend the store.