We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
super pretty but we can't close the bag when there are 3 or 4 notebooks
The bag is very good quality, the size is medium, not bulky, soft, the packing is very good, definitely recommend to buy
The bag is beautiful well solid and large
Quality bag. No complaints!
The bag is good for its price. Quality price ok. Only a defect inside. If we close the zipper of the small pocket, the seam remains open below, poorly realized. Small defect without consequences. Super Design and color too beautiful. I do not show the defect my wife has already filled it and uses it bottom it means everything.
Great bag. Optimal size to hang on the shoulder. Qualitatively made, the seams are even.
The bag came in excellent condition, there is not very strong smell, not crumpled. Purchase satisfied
Conforms to
Came quickly, for 2 weeks in the Sverdlovsk region. As in the photo, but I thought it would be more, but the A4 format is easy!
The bag is simple. Thin. It looks very good. Put a gift. Trivia, but nice)
The bag is awesome. nothing superfluous, but it looks chic. All as stated by the store. I recommend definitely!!! bought for 1265. my money is worth.
Well packed though it deformed a little
Handbag is cool, for every day. size medium. Just what you need. keeps the shape, not crumpled, odorless. very interesting pens. Roomy. There are pockets many thanks to the store. came even earlier than promised. We had time for the new year.
The bag looks expensive, stylish. Pleasantly surprised by the inner pocket for the umbrella, water. I would like that there was a small pocket under the lock. I liked the goods very much. I plan to order more
good, fast shipping but I don't know it's leather or no I'm not sure.
The bag came early, toke 12 days. The bag is light weight with many small pockets and spaces. The packaging is protected for the bag. Should definitely buy it, equality is amazing for it price (haven’t put it in use yet but soon!!)
The bag is cool. I came quickly. For a month. Fittings are correct. Inside there is a pocket with a zipper and another compartment with a zipper, pockets for the phone. She's worth her money.
I got a little twisted during the delivery process