We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Bag satisfied very, worried that off-white color, for good reason-pure white with a slight mother of pearl. A little strange that no internal vertical pocket for phone. But the internal unit under the zipper has two pockets. Tassels can detach and eyelet add any shred (from пошитого dresses, such as :)). Quality bags on top! The store sent the order immediately, quickly. Now store in your favorites brands. Photo on a chair with a bottle of 0.5 liters (for understanding the size of). Definitely recommend! Thank you, good luck!
Shipping came before the 3 weeks. The bag fits the description, a small, neat. It was packed well. The integrity of the packaging is intact. Inside a gift from the store. Did not communicate with, can not estimate
Loved the product is wonderful arrived on time and came well packed, and even won a treat
Soft to the touch, as description. There had to communicate with the store. Arrival sooner than expected. Thanks for the detail.
And just like in the picture, it is small, (if a little bigger would say would average), but has divisions that fits several things. The material is soft, and has a good finish. Not think will be good use on the day, first being white and second guess will get better use occasionally ..
Beautiful bag. Very well done. Good material.
Exactly as in the photo, I got well ambalada, I like it, I recommend the store
Thank you handbag is pretty, but
My bag came, I'm very happy, class, very quickly for 11 days, to the Kostroma region. Roomy and not big, all that needs to be put, I advise the store. Many thanks to the store and the delivery service. Chose delivery to the store 5-ka, and a pleasant little thing put a rubber band for hair.
I love this Hand bag, good quality. All the zipper are working so far. As you will see it matches my white puffy coat. I hope the next order would come sooner, but what can I do. I wanted this bag very much to go with my white boots and coat. My only disappointment the length of time for delivery. great
Product very similar to description. Small bag. Many services. The material feels nice to the touch.
My favorite handbag, I have such a beige, very comfortable three departments, although the size is not very large, but a capacious, durable handle, it can be worn. With keychain.. Thank you to the store for the goods rubber for hair! Who does not like shopping bags, this handbag is for you! The color is dark, closer to black, not like a photo...