SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Many thanks to the store! Surprised by such fast delivery in Russia. the order received in 4 days from the moment of order. For this Headphone cost, very good sound quality. The box is simple, but it all went well, did not crumble, did not break. The headphones were even pre-charged at 75%.
Arrived earlier and well package ^^! I've haven't tried yet , but looks good
Thank you very much, excellent product and excellent sound quality!!!
tooooooooop merci ali express
They came out of the way. According to the sound of norms, Bashi through the ecvalizer of the trochi has established, noise reception is not Duge. Negogani negoshniki, in the games and hearing
I never used wireless headphones in shock!! But since mine flew just by 11.11, I decided to buy these eyes for a long time! Headphones Super all works the only thing until the end figured out how to use them! Ordered 11.11 delivered courier to door 15.11 fastest delivery to Ali in all my history!! Thank you so much I'm happy
Cool headphones, the sound is chic, well, the delivery is delayed for a week.
Delivery is fast enough. Came with a charge of 83%. The horse always takes me when I try to turn on such headphones. With Bluetooth, it's not immediately. Both headphones did not want to turn on at the same time. Because of this, I thought that one does not work, although it turned on. In the set, all that is in the description of the store. I like the sound, the full volume to do not necessarily so that it was comfortable to listen. In general, I'm happy with the purchase
Simply amazing Quite liked and
The vushniki are good! Garniy design, negohane sound (in the vicinity of readmi airdots 2 then in return for a short day. In Ukraine, pribuli for 3 types.
Very good product, comes to a QR code, with Reading only once for safety and prove that and Genoíno ,,, very cool,, the sound and Beast!! Already bought 3 times, store're congratulations super fast✌
Very good product only need to see how long is connected
Basses of course weaker than I took other headphones cheaper than another model and so you can listen to look beautiful thanks to the store, delivered quickly.
Very good like very, arrived faster than I thought, recommend to anyone who buy
It arrived four days earlier than the scheduled delivery. The size is a little bigger than I thought. It probably includes a charging function for the auxiliary battery. The sound quality is also better than expected, except that it sound a little smaller.
What I want to say is that the headphones on the description with the sound would not normally say that the top but play with dignity came on time for this respect. Few of whose goods you order comes on time, and this one came on the delivered date for this big +. Came charged at 88%.
Excellent product quality, material very good. The design forget, all perfect.
Headphones came with a delay, but were sent quickly, stuck on the way to Kazan. Packed well. The sound is pleasant, comfortably sit in the ears. I did not check for noise reduction, bass and waterproof, so I can not say anything here. Bought for 800, but the sound resembles my past headphones for 300, I'm not sure that the price corresponds to the quality in this case. I liked the case in terms of the ability to track the level of charge of each earphone, protect the USB connector. Control the volume of sound and switching tracks is also convenient (personally for me). Bought for the sake of interest, but, would not say that I would buy them a second time for a price above 500R.
The box is crumpled, the exit entrance is damaged. the headphones themselves function.
Everything works, the sound is good, I will now only walk in them
Great product, only tried with music, are very satisfied, I have not communicated with the store, advice the product
Best Price, fast delivery and great parcel packing. In appearance, everything is quality and beautiful. Itself did not include, bought a child as a gift to Dr. I hope you like it. The product corresponds to the description, very good quality, I recommend! Thank you and all the stars! In detail about these and other interesting and useful products, exclusive finds, cool collections and best prices, you can find out on the technoplus blog (technoplus blog)!
Very well packaged, the product is just like the picture everything perfect
Not in vain ordered them to the action, as the price only increased) and the headphones themselves are not enough bass, if you listen loudly to perdyat
Good wireless headphones, on an adult head. Comfortable, pleasant to hear, but a little uncomfortable, which is almost on the entire outside of the sensor. The microphone works fine and removes all noise
Everything is fine. The microphone and sound quality are excellent, and if you still download the equalizer for Bluetooth headphones, then generally fire. And it's just for 700 R. Definitely recommend to buy
Have been delivered in 2 days after order. The sound is very high quality. Goods satisfied
Good product arrived very fast
Came quickly, on the third day after payment, the sound is good only bass is not enough, and in general it's good
Headphones are touch-sensitive, my ears fall out, but not immediately. The sound is good, even 1 earphone works. And generally good. Connection: Touch the earphone from above and hold, while remember to turn on the Bluetooth on the phone. And looking for TWS v5.1 and enjoy. I hope someone comes in handy. Went with delivery from Russia no more than 3 days in Mo
The product is similar to the description, after trying it for three days, I did not find any problems, but the headphone cover is very light, but the headphones are very excellent and last 4 hours in a row
The sound is medium, for movies and yutub will go, for music it may not be enough, in general, norms.
Earphone came fast, packing good But came completely discharged, so In work not yet checked
Is everything the ad says, good sound for its price, quality, beautiful design the charging box is quite large compared to cheaper, It gives security to have good charging autonomy, they are tactile excellent response, they say they don't have a microphone but to me if it seemed to me testing from another room
Headphones are a bomb! Super! I'm delighted! I ordered 2 more PCs for gifts. The speed of delivery in general space-on Kamchatka came in 6 days!!! Many thanks to the store! Very satisfied!
Beautiful, comfortable, complete with 3 kinds of ear cups, were quickly and without problems, the box is very creative and attractive. The product corresponds to the description.
Excellent product, without explanation, takes a little more worth! Loving the product good too, all the ads
Goods, received all as in the description. Seller 5 +. Everything works
Expected audio quality better, but the phone is well built and has a good battery, watched a film two hours and no sign of discharge
Love it. I’m so glad my husband and I order it.
Excellent headphones, the sound is very good. came quickly, thank you to the store.
this will be my fasted delivery, order on the 5th of October, delivered on the 13th................... tested, everything working perfectly as described I recommend this store☑️☑️☑️☑️☑️☑️☑️
In Vladimir, the headphones came in 2 days. The sound is chic, loud, but unfortunately the headphones are large and my little ear is quite uncomfortable. With the previous model passed about a year (they are smaller in size).
Found the sensational, both in sound quality in beauty, beautiful D +.
Loved it takes long to discharge, sound and great, loved and arrived very fast delivery but that already had.
Mega fast delivery three days in SPB and Qualitatively really good did not even expect no worse than brand ones
Everything as described in the announcement, the shipment arrived exactame on the scheduled day. With original box and everything. I'll give you a 10. I recommend ++
Arrived fast and the sound is great, now is see the battery life. Sorry just choosing wrong Because came Green and is ugly DMS kkkk but was my mistake. Like product
Very well. Everything corresponds to the description. Delivered quickly. Stylish, beautiful. Sound good. The charge is kept well. I'm happy with the purchase.
Indeed the sound is very good and better than some famous headphones. Easy to connect and with all features promised OK. Only found very large and heavy his box
Looks cool. Came completely discharged. The sound did not check. I bought a child for birthday. I haven't checked yet.
Too much quality for this recommended price 100%
Great product, the battery is very good and it is beautiful TMB.
Very beautiful working perfectly and surper well packed note 10
Headphones came quickly, ordered 9.09 came 30.09 very satisfied, I recommend the store, the box in integrity and packed well, the sound is excellent
Great headset, remains carrying to complete the battery, coming fast and well protected.
Ecellent product such as the description only that the sound is not very good its load is fast and hard enough
It's for gift I hope you'll be happy and heard, I'll leave more feedback from the experience
I was afraid have much expectation as sound quality but the surprised me, was exactly what I expected! Overall is very beautiful also.
All gut, it came quickly, everything works, I did not see it myself-I received my wife, so I'll write a review as well as I'll look
Very good sound, took about 10 days to arrive, super recommend
Exactly as described and work beautifully with my iPhone 13 Pro Max. Thinking about buying a few more as presents.
Top product, followed a few comments abte perform the purchase and the product has a great sound, A serious sensational, super indicate.
Perfect arrived in my home in less than 15 days, live within sp.
Good product, the headphones hold well to the ears, on the other hand it lacks slightly powers. Very good value for money. It remains to be seen if over time the headphones always work as well.
The Bell low-tone high-tone is good. The distance is long and the distance is not broken. The delivery period is short.
The display does not show numbers. Everything works except the screen.
For a couple of hours exactly enough, more until I tried, a convenient storage box, the sound is super, but uncomfortable, can only for my ears fall out and with a touch not for streets easy to lose
Very surprised with the quality of the product! I sincerely bought it for the good ratings but I didn't expect such good quality sound! Balanced sound with good bass. They pair very fast, stable and uncut connection, very comfortable. I'll buy others. I recommend them to 100%.
For the time being, they have connected to the mobile very easy and listen very well
Super, delivery to Togliatti week in sdek. seltsu thank you.
That sensational liked not only of rubber bands had a reservation here at home and changed and the sound was wonderful the really and approves d'água cuz tested only N showered with him cuz N dare and the phone and very beautiful mainly within the Caze it
Very good, sound surprises and battery life TMB tested HJ 07:00 am until 11:30 and the battery earphones was still in 45%, the case TMB is great and very safe. Arrived in 9 days, without fee. Recommend!
All the whole box was not worn out. Appearance is excellent.
The goods sent out quickly. Came in a few days. All as in the description. Packed in a box, on a case. The goods are good. Listen to music.
Seller good. Headphones fully correspond to the photo and description I recommend to buy. True, I really do not have enough bass! They just don't exist for me. Delivery is very long!!! Paid for 4.07.2022 received 13.08.2022 in Nizhny Novgorod.
Super-fast delivery and an amazing nice sound; )) I am very happy with this store and their item (s).
My son and I loved our ears As said and arrived in 10 days without damage. I thank the store endless
Corresponds to the description. Delivery is very fast, the box is not crumpled. The sound is normal. As it turned out, the charging case for headphones can be used as a small Powell bank for 3500mAh. Product and store recommend.
this order is pretty accurate, very loud, fast shipping it came after 1 week
Trusted Reviews, really the sound is clean, Bass is. The purchase was successful.
Everything was received on time, I'm happy with the goods, I have not tried it yet
Bass no, playback is interrupted, but the execution of the fire, as the powerbank also works. For 900 a toy for a 40-year-old child will go, tomorrow I will dig the ground and leave an accurate feedback
Headphones came very quickly in 15 days, the whole box is not crumpled, the headphones look cool, in terms of design everything was cool, in the kit two headphones left and right. charging wire and replaceable vacuum cleaners. The sound is not very, the Ultra Bass is also not felt, in the case, God forbid 1000 ~ 1500 mAh, you can charge from the case, but the interest of of of of I do not know why) if you want to buy headphones for a good sound, then take not these) others, and it's better to get more expensive
Came headphones very quickly 3 days and they are at me, turned on work
The goods came, everything works, plays well for this money. i use it a little and leave another review.
Got ears delivery to the door. Sound worthy. Bass is in place. There is a problem, one earphone is louder than the other at 15-20%. If you know how to decide, unsubscribe. Guys (stores), please tell me that there is delivery. And normally choose a day, not just a day. And so, very worthy! So is paver Bank in it. Cool topic!!
Delivered in a week to Rybinsk. Headphones for this money fire, everything works everything ends. To buy I recommend!
Well packed. Delivered with courier. The order was late for a month. Thank you for the goods.
Thanks to the producer dadada to the Sverdlovsk region G upper Salda 21 days
Thank you, everything is fine. Beautiful, working, sound good, came quickly
Headphones recommend, work perfectly, just high). I advise my friends. The case can be used as a believe-bank). Delivery in 6 days. 5 out of 5.
All as in the picture came quickly. The cover on the box is flimsy made, but so on the look of qualitatively touch the touch volume is also touched the charged
Very fast delivery. The case is originally charged, the headphones too. Connect without problems. In the ears they keep quite endowed, if the head does not shake, they will not fall out. The sound quality for such a price is very good.
Perfect, the same q are described, they come with a 75% d battery, and they listen very well. It includes 4 spare sponges apart from the two q are already on, with the USB d cable. The instructions are not in Spanish, but it is simple to use. They connect very quickly to Bluetooth.
Very good item received before the scheduled date recommended store
Cool headphones come very quickly, for 5 days, call the courier. Charge was already 70%, sound good for the price line gun, recommend 100% to buy.
The earphones are beatiful But the quality is the best are wonderful the quality of sound is 10 note it is a product of a quality high compared with others that have not regret this purchase. Recommend to the tent greatly.
My headphones very much. Not know how about sound quality-I'm not an expert. Shipping carrier. With the smartphone skonnektilis for two times. Checked it works. Come well packed, as with protective films with the charge 80%. Three pairs of ear pads in different sizes. I am happy. Thanks to the store and sdek.
A great product. Description, packaging, shipping to higher level. The exact. Seller commitment. Recommend.