SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For 300R is normal. There are bass, the sound is clean
They are good os, good audio, and comfortable recommended trust me, buy them
Pleasantly surprised, a cover for headphones! Sound quality is good.
Packed and assembled qualitatively. But I expected a more saturated sound. Xiaomi piston feels more interesting. Silicone burrs do not hold very tightly on the wire (The Wire will cut out of them). For headphones for 300 rubles (5 $) they sound quite combed, but do not amaze the hearing.
As a person who has long used the price category headsets almost ten times more expensive, I'm shocked. The purchase was made rather from boredom, but the headset really surprised me-the sound is clean, without hissing, even the bass are some. The microphone is also working, catches the voice and sounds quite well. Included are transparent mounts-arcs for ears, replaceable silicone ear pads, clip-clip for cable and plastic container. For people who need an inexpensive and working headset for a smartphone or laptop, they will do great! Delivery took a little less than a month
Earphone bomb Includes 2 pairs of liners and one on themselves, a plastic case, and many other Got well in the country were not tracked On the photo, not all the papers :)
Headphones look the same as in the picture, to Vladivostok went exactly on time (for a month). With the store did not communicate that there is a big plus. Came in a plastic box, packed on conscience) In the set, silicone holders for fastening behind the ear, three pairs of liners of different sizes and a plastic holder for clothes. In my small ears sit comfortably, the sound is good)
They're great, with this one already 2 I ask, recommended
Aaaaaaa, this is the best headphones of all time, came in an additional package, a lot of attachments, everything was neat.
And lower earphone head than you think? The sound quality is so much that it is a bit like a Google volume control! But I know it looks like a real rat. Rugga Come and Gel Small Gulpinggut Good
The quality is good, the kit is full and good. I would not say that hi-fi, but for my money the top! Delivery is also norms.
The delivery of the order was very fast. I especially liked the very durable case for headphones. The sound quality is very good, I'm satisfied with audio lessons to listen a lot. My ears are too big for my ears. Therefore, I can not use it for work or for sports.
Superigas loti laba skaņa iesāku.preci a pārdevēju ātra piegāde super fantastiskas austiņas malacis pārdevējs visu cieņu lieku miljons zvaigznīšu
Packing just chic For a long time I did not see this Even the vacuum is in stock and some more lotions
For 270 r just fine! Came in a box, everything is branded, amboshura, everything works, the volume can be adjusted with a slider right on the cord) I'm happy, thanks to the store to the
Very good sound quality audiphones excellent I recommend it more to people who listen to electronic music and music with many bass I ordered in yellow but arrived in Orange still I like design and beautiful color.
He arrived in less than a month. With your box and your accessories all set. I 've tried them with some songs and it has good sound. Recommended.
Very good product, tough materials, nice design and color, a crisp and strong sound, includes all ear aditamentos, interchangeable spare tires; Headphones bring a volume and microphone control.
the product come accurate.store is very good.but it take a long day to come my hand almost 60 days
took a while to arrive but Good quality for the money also came in nice box
Very satisfied with the product very good sound, as described by the store
I like it very much that's why I bought it from new ones I recommend.
The sound is normal. For such a price excellent headphones
Excellent goods for their $2. The sound is clean and high-quality, which is amazing for such inexpensive headphones. Recommend!
Headphones fire!!!! Thank you!!! The sound in them is super! Basses are just gorgeous!
Arrived very fast, perfect packaging, plastic hard case. Missing to test the sound
Earphone very top, heavy bass and excellent sound quality, can trust, who will use is usually very good and who will use as return is top
They have exellent sound and good bass along with good sound quality, arrived very fast in about 10 days to Puebla
Quality is good. Come quickly. In a plastic case. Recommend store
Quality is good. Come quickly. In a plastic case. I recommend the store.
Headphones are good .. sound and color. Quickly delivered. For a month.
Loved, excellent quality, came very fast, and is super beautiful!
Delivery is very fast, came to Minsk for 2.5 weeks, everything is well packed, the sound quality is excellent
Received the parcel with delay almost a week. By the sound I can say that good. Tested on M-Audio air 192 | 4. They sound a little better than the cx80s. I'm happy with the purchase, I will order more.
Great headphones. The sound is clear, loud! On the cable, immediately after the headphones, there is a transparent silicone tube (cambric, pad-to whom is as convenient) of a small diameter and bent repeated the ogi. So I did not dress extra pads. The only negative for me is a strongly muffled external sound. If the other person talked quietly, almost in a whisper, then both ears will be quiet! It's good for pure sound, but not for me. For safe traffic, I want to hear the world around me. I want to live! Only for home and for work. On the remote, on the cable itself, the pause/call button and, attention! Not volume buttons, but a runner (Fader, slider) with good sensitivity. It removes the sound on the headphones themselves regardless of the signal source. Funny and unusual. Seller thanks for fast shipping from China. Their money is definitely worth it!
Just gorgeous! The best bass and pleasant frequency response of all vacuum.!! But the fastener is very smelly (( Wait until it's gone.
Absolutely fantastic sound for the price. Quick delivery. Comes with a carrying case, spare Silicone ear pads and Silicone cushions for the wire around the ear.
Very comfortable hearing aids, and very complete with accessories, I highly recommend it for those who like to listen to music all day or for those who have online classes.
It was heard very loud, I can't stand to turn up all the volume, you hear good quality and for the price it is a magnificent purchase. I don't hesitate to buy this product again.
Everything is super!!!! ordered 3 kinds of headphones according to reviews (from 100R and up to 300), everything came almost simultaneously .... These headphones are by sound (bass especially) ------- the best!!!! and look at the price and generally think Super!!!!!
The feature good quality playback. The material quality is also very good. Like and recommend
It takes 11 days to arrive and I arrive very well, the sound is very good and surprised me
Excellent purchase. They are very good for their price so low. I love them.
Thank you store! The headphones are very beautiful, they keep well on their ears. You can jump in them. Dance to your favorite music, they do not fall out of their ears! Well pissed, the price is good, the sound is like in expensive headphones! I recommend everyone to buy them!
Beautiful. If it is normal to adjust sit tight, for sports is perfect. The sound is clean, but bass can be added.
For the price you hear wonderful, the bass you hear amazing, they have very good sound
Sent immediately, delivery to the Vologda region exactly 35 days, without tracking, a little did not understand how to wear, the sound is good, but with a smartphone Motorola g60s but this is not critical, for such a price you can not pay attention to small things
Thank you very much for the fast delivery. I'm happy with everything. I will test the feedback.
Big cases can? But it seems to be kept in the ears and without silicone guide holders .... with them in general as a tank slot to wear ....
They came in nicely wrapped, the headphones look great, for the 80 Mexican pesos I paid I'm satisfied. They listen well, I recommend.
Headphones are light and comfortable, the bass is powerful, the quality feels too good, includes a case and various accessories, arrived much earlier than expected, highly recommended!
As advertised, beautiful protective box very well packed, the good packaging is appreciated for the replacement rubbers and replacement handles for ears, excellent super recommended store and store very satisfied with are Purchase
The product arrived super fast, less than 12 days very well packaged, at all times the store notifies, Package Travel, sell Super recommended, lack to test sound quality, the material is simple understandable for its price.
In all respects, beautiful headphones. With volume control and pause. Loud. I liked the sound
For the price they are a jewel, nowhere else you will get such sound quality for less than 5 dollars. They are very nice and the cable is not in the way as it is short
Very similar to the description, they look original. There is still a lack of proof, I will leave more comments later.
It arrived long before the estimated time and all well packed. First impression hearing aids are beautiful, even better than in photos. The sound is pretty good for the price, plus they're super comfortable, you don't feel like you're wearing them. The graves are balanced, the middle tones meet and the sharp ones have a certain brightness. For quality and for price are recommended.
Wowww, Just Awesome... What A Sound... Loud And Clear Sound With Bass... Will Order 2 More... Strongly Recommend... Used For Continues 5 Hours, No Pain In Ears Too...
The sound is very good, it comes with the topitos for the different types of ears, they are very good, the only problem is the sound but others are ecellent
I take the second time .. for this money excellent quality .. Delivery quickly to Ukraine .. Moskali creatures .. we will win .. Glory to Ukraine!!
Top more mano very accurate bass very good sound note 10
Dishman ears, nothing interesting From the ears fall out Play medium Selling someone The set is funny, but not worth attention Came for a month, everything is OK Kit full There is a volume slider
Excellent in-ear headphones. Great quality sound and what you see is what you get!
Very nice, sounds n good, only it's more for electronic music and that style, the acustic sounds a little strange, but for the price they're very good
The product arrived much earlier than expected, I ordered it on August 19 and it arrived on 31, it comes with its box and plug parts, I loved the model, very nice, and for the price you pay I was very good, they have good noise cancellation.
Very good hearing aids. They sound very good, strong and the bass hear very great. According to the product
Excellent Product Good sound quality, comes with parts of the hiccups and even a box to keep them According to the price/quality ratio, it's a bargain! Seller recommended!
For your money, you can not find better quality. Everything is beautiful and with a soul, bought before that 2 times KZ pro. for 5 k rubles. I know what I'm saying.
While shipping by the supplier took almost to the deadline, the arrival at my home door was rapid. 2 weeks maximum. The product is great to be so economical, a very good sound, very clear, with powerful graves and sharp sharp. They are also super comfortable to use. I think they're the most comfortable I 've had since most hearing aids hurt my ear, but these are perfect. I buy them just to test the store, shipping, quality and in all respects I am surprised, so my next purchase will be of more professional items.
They are very cute and the sound quality is pretty good
Very good quality audio and microphone, it has volume control on the cable. Excellent product.
Headphones are cool, sound quality
Excellent well-packed headset, good quality and sound controller, for this price I highly recommend. 10/10 for Colombia
Surprisingly balanced sound, clean without wheezes and distortions, and even for such prices, my ears for 30 dollars sound worse. Clothespin on the wire is problematic, but this is not a drawback. Ears require primary good heating, then everything will be fine with the balance of channels and sound
It has quite acute and quite serious .. The price I recommend. We will see if it lasts.
Super recommend, the sound is exactly the bass and everything, perfect for those who can not buy a more expensive and is super fast and well packed Just a note, not loose cable, so if so in product description will help quite future purchases
Buy a second time, my headphones like, sound good. prolavtsa recommend, delivery fast, well packed, monitors the track I.