SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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love it. watch is great everything works for now and I dont think so it will have any problem in future because of good quality. delivery is fast... will order again <3
Good watch. Took it as a gift. Made qualitatively. I recommend it. It's not a shame to give.
belle finition
Very nice and beautiful I will buy again ..
The original clock came smoothly and quickly
Thank you it was fast is the effective products
Beautiful, heavy looks quality
This same and how they describe it
I am very pleased. The watch is very well made. I congratulate the people of Naviforce. The shipment arrived surprisingly quickly
owasome timely delivered and as original as shown . excellent
The watch is amazing in quality, heavy, it is nice to sit on the hand. The supplier additionally put a glass cloth and a device for shortening the bracelet. All in film, instructions in several languages, including Russian. The clock came in a pimp. Very satisfied with the purchase, I recommend the store!
Super good watch She is beautiful and delivered very quickly I recommend
Solid and very functional
Er, the hour came smoothly thanks. Legend product. Fast shipping thanks
Very beautiful watch, and good quality, a little heavy, more than a lot of presence
Arrived at all well packed the store to be congratulated
The product is as described, the delivery is super fast, everything is fineSeller recommend
Great watch. I really liked it. Only my device for removing links broke down, I need to be more careful with it. And the watch itself is great. My recommendations!
It's very nice but thick solid that's why I don't like it
Very good watch I took the latest model for this I had another model of the same brand of store I recommend the very cool heavy watch not fake and the price is very good
The watch is good, the only store has indicated that there is a phone stand with it, it was not there, it seems to be a small thing, but it is unpleasant
I liked very great quality I am very satisfied
Spectacular The Quality!!! Very well finished and heavy and came very well packed, I will buy others soon for sure, quality brand.
Excelente relógio,vale cadê centavo.
I liked the watch, but came with a broken clasp. Returned the money for the broken bracelet. Can be ordered separately clasp, only need to order for 22 , 24 large. Although the parameters indicate that the bracelet is 24, this is not true ..
The watch is great, the quality is good, I take it for the second time.
The watch is very good. A little heavy but you get used to it. Very stylish. Comes with tool to decrease the bracelet.
I liked the product, it arrived right.
good
Product exactly as described in the ad, I am imprecated with the quality and appearance of the watch, it is well robust and "heavy", personally it is even more beautiful than in the photos, I believe my father will like this gift very much. I recommend, arrived well packed and ahead of schedule.
Very beautiful, nice and elegant.
Very good even recommend
Weight
As described.. product received within 14 days
One watch best beautiful שראיתי. Too heavy ונראה luxury very. Very ייפה Fast shipping arrived within 8 days. אזמין long watches כאלו
Beautiful hoeloge. With tool to the band to shorten.
The watch is large, stylish, and looks solid. Compared to the Casios were simply huge. In a week, the switch mechanism runs forward for 5 seconds.
Great watch
Very beautiful and showy, some friends already querian buy from me!! I loved the watch!!
Awesome boilers, just for nothing, packed perfectly, good gift!!!
super e
More than two years of use. Amazing!
Excellent quality, recommended to the 100%
The watch is chic.
Very beautiful watch with a real steel bracelet
Wonderful excellent products. I recommend it.
I accept for something else. watch is big and heavy. the digital numbers are week.
Watch excellent quality, exactly as in description… It is very heavy and sturdy the way I like… Arrived ahead of schedule in perfect conduction… I highly ABS…
Very good materials, good weight and excellent design same as photos
The watch is nice and heavy only has a minor detail gets delayed for a few seconds the quartz part d the watch
Top too! Naviforce always representing!!
Very satisfied, reliable product
All as in the description, well
Exelent product. Recommended 1000 and very cute, arrived in 8 days
Very good value for money for this watch! I am very satisfied! I highly recommend this store!
Ready excellent
Lovely
Very. better than imagined
Very good like very recommend very very beautiful watch
muy bueno
The clock came chic, the instruction for Russian is available, everything is easy and simple to adjust, as well as the Chinese put a little niche
Just have to thank the store. Watch very beautiful! Guys BR can buy without fear of error. The watch is p * CA galaxies. Delivered in 15 days here in RJ. Congratulations to seller, well packed. Note 10.
Top Product arrived in 30 days.
Excellent beauty watch looks luxury model. Shopkeeper congratulated pack very well. Am long time customer and like the brand and model.
Excellent quality. Brand cost-effective. Already have another model 3 years, just changed battery. Come with strap adjustment for tool that works. The piece black plastic serves to display in Windows.
Everything works fine. Thank you store !! Best
good product. ver cheap. fast delivery good product.
Loved the watch everything as the description of AGR working perfectly
chegou tudo certinho, excelente vendedor muito lindo o relógio!!! muito feliz estou.
The order was made on November 28, delivered on December 17, intact. The watch itself is heavy, look powerful and beautiful. I am pleased. Thanks to the store and the manufacturer.
Great watch and very beautiful arrived very well packed store responsibility
Top
The product is very good and wonderful, excellent quality and fast shipping. I advise you to deal with this trusted store. Thank you, merchant
Abaldennyye katly all excellent I am very pleased with the producer I highly recommend everything as in the photo packing super
Delivery 3 days, a little thick and better would be matte, but in general a good clock
Beautiful watch. Very fast. Best shop to buy naviforce.
Good modern men's watches. Go exactly, look chic
It's the best thing I 've ever ordered in my whole life.
Very beautiful
Very well the watch as in the publication I recommend
muito bom vedendor parabéns
Super, courier to door
Twenty days in the Omsk region everything works well and works clearly
chegou bem embalado e rápido, conforme a descrição.Lindo Relógio e aparenta ser resistente.
Beautiful watch, note 1000. Delivery within, complies with the promises. Come back to buy, can buy without fear.
In appearance, good, heavy watches. One in one with picture. Operation will show quality.
Clock top, more beautiful than in picture and ummoeso great. Works perfect. Won gift bracelet and the regular accessory bracelet so the store deserves all the reason the 5 stars congratulations
This wrist is a must have! It's beautiful and the store has never disappointed me. The wrist is exactly as described, no problems at all.
Before Barnaul came the parcel for 3 weeks
very good product. shipping Very fast. congratulations for the store!
Excellent clock))) came all the whole.
That watch beautiful and sturdy. Excellent finish arrived in just 18 days. All intact and undamaged.
часики супер, до Череповца доехали за 13 дней, продавец-молодец! спасибо!
Excellent, loved the watch, muitoooo bommmm and fast delivery, less than 1 month!!
Покупала мужу на подарок к новому году, поэтому по качеству пока сказать не могу... Выглядят очень достойно, не стыдно дарить.Пришли очень быстро за 10 дней!
Beauty Ball
The watch is good all as in the description!!!
Good condition comes without box but everything works
I had a similar model from skmei. The store worked quickly. But delivery service Courier Service Express... This is a separate topic. And so everything is fine!
Excellent product. High-end note and arrive in a week in chile
Very satisfied with my order and highly recommend to everyone
Our very top watch am very satisfied with finish. was around 15 days to watch get Goiânia. Congratulations to naviforce
Watch perfect quiet and very fast to arrive in Brazil which takes the crap in only office but arrived quiet good, the perfect watch very good product material high quality same settings are two times, very good alarm, countdown timer and very good lighting TBM, Bracelet excellent high quality both bracelet as the watch body itself, summarizing can buy quiet that really very good and surprised even already will get another found beautiful TBM
Пока не надевал, но по осмотр-очень даже неплохи. Ремешок из металла. Днем, как и вечером, почти не видно электронные дисплеи без подсветки. С подсветкой-очень симпатично. Кнопки массивные, как и заводная головка, не люфтят. Эти обязательно проверю на волонепроницаемость. Для этого и взял. С продавцом не общался. Заказал версию без коробки, но подарков он положил. Браслет и подставку под телефон. Мелочь, а приятно. Пришли быстро. 12-14 дней до Анапы. Доставка до дверей. Позже дополню
отличные часы, смотрятся хорошо, презентабельно, полный комплект, все есть, что бы укоротить браслет
top show
The clock is really cool. Made qualitatively, everything works. As a gift, the store sent an elastic band bracelet, and a device to shorten the links of the watch. The goods are super!!!
Fast arrival, mesh bag delivered, all complete. Product is easy to install.
Great smartwatch Super recommend super attentive.
Delivery to Ukraine is almost a month. Watch as in the photo in the description.
Интструкция интересная, а в целом, замечательные часы, за исключением громоздкости.
Quality watch, as per the announcement and arrived well ahead of schedule, quality stuff, I recommend you can buy without fear
часы классные, мощные! рекомендую! буду заказывать ещё..
Shipping Days took. Think more big and heavy work. Price contrast product look beautiful.
muito obrigado pela atenção
Часы пришли быстро. Качество отличное. Продавцу респект.
Very satisfied with the watch. Is very beautiful, well packed and even has some gifts. Watch came right as requested, price Super Fair. Congratulations and success to store.
El reloj es pesado, pero cuando lo colocas en la muñeca se siente liviano. Es de construcción sólida. Vienen todos los artículos que indica en la descripción. Estoy contento con este producto, espero que me dure un muy buen tiempo. Lo recomiendo. El envío fue rápido, solamente el cartero (MailAmericas) tardo unos días en llegar a mi casa. Saludos desde Perú.
Great this super charm me, and I stay big but I adjust it with everything that came and I stay perfectly, super recommended
Watch well built, heavy, apparently resistant look very beautiful. Very worth it. Recommend.
recebi antes do prazo estipulado ( 2 dias antes ) aconselho este vendedor ofereceu vários brindes. Relógio muito bonito, boa qualidade de construção. aconselho a sua compra, não se vão arrepender.
Product simply flawless! Beautiful! Wonderful, top store!
Original product, recommend.
Excellent watch, good weight and nice finished at an excellent price.
Take long to arrive, but arrived in great condition, very beautiful
My husband love his gift
Super recommend, super fast, less than a month to good looking RR. Satisfied
Very beautiful watches, stylish, heavy, solid. The backlight works.
Clock bomb. I ordered them 27.09. Got 07.10.2021G. They cost their money. On the hand look luxurious. The store is very grateful. They are really waterproof. They deserve five stars. Clock bomb. I ordered them on September 27. Received 10/07/2021 they cost their money. They look luxurious on the hand. Many thanks to the seller. They are really waterproof. They deserve 5 stars.
Great product congratulations and early
Beautiful watch, with great finish.
Watch top, robust, heavy, perfect display, elegant and functional, all steel, just not with it, the more the watch is perfect, without fear, and delivery was super fast.
The ostia this watch. As in the description. A magnificent weight, an entire artwork. The perfect extra add-ons to adjust the handle. I recommend the store!
Better than thought! With all material congratulations!
está de parabéns naviforce pela sua qualidade dos seus produtos relógio muito linda o relógio vendedor super atencioso o relógio chegou bem embalado à Caixa sem nenhum arranhão está de parabéns voltarei comprar de novo
Watch great fast shipping weekly to Israel thank you very much
Very beautiful! As pictures!