SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
watch is very beautifull ,good materials all is perfect thank you
Worthy watches for these Tar, beautiful.
The year-old garnium, yak vizurally and in terms of functionality! Alarm Clock, garne pidsvichuennya tsiferblatu.
What a beautiful watch I really liked and a lot of it, the purchase was worth every penny, I like this brand very much worth buy the watch!
Excellent product for that price. Very nice watch, works perfectly and looks great, super fast delivery, less than two weeks, very good packaging. Thank you very much.
Too Beautiful, I had a doubt and frankly I have just received it it is really too great and I recommend it not to be sure, the price too good I do not say more.
I arrived very fast and the same as in the photo. Very nice. I loved it very much. Works perfectly.
It is very beautiful and looks good quality
Very fast delivery to Algeria in 18 days onlyThe watch quality and price nothing to say .. I recommend
Very nice watch
Good quality thank you but I will give 4 star for the price because it is too expensive
Surpassed my very beautiful expectation let's see the durability in terms of the finish is super beautiful and toast came a mobile phone holder and a very pleased paninho
I don't have much to talk about the brand, I buy it for a long time. Always great and beautiful watches.
Watch looks just like the one pictured. Quality is good, as I'm used to from Naviforce ..
Large dial, high quality materials, exelent finishes, best price watch market quality, better than casio in aesthetic terms. I recommend 100%
It is beautiful and elegant thank you very much I recommend to the 100%
Positive points: product well packed and with proper shipping packing. My first purchase with the brand. The product has a good finish and it is well complete. Stopwatch, date, alarm. The weight is balanced and well distributed. The bracelet is soft but robust. Negative points: the lighting of the display is not adjustable. And for me, it lasts a short time. When you are using to set the stopwatch or alarm. Has User Manual in seven languages. But not in Portuguese. And even using in English is confusing. I learned to adjust and use in the Brazilian race. The product surprised me positively. Arrived before the scheduled deadline. I am using daily to validate the durability of the bracelet and the moisture seal of the shell. Return with the review and more details.
It's pretty and works well. Has quality appearance and weight. Recommended. The only thing you have to know is that the analog and digital clock are independent and the stopwatch is only in the digital one.
The watch looks very fine. I have not tried it yet, but the standard and quality of the other watches i have bought from Naviforce is very high so I am sure it is the same with this watch Klaus
Just like the picture. It’s beautiful and will come back to update the main features after use..
Beautiful!!! I loved it!!! Met my expectations. I liked the safe way they sent me the product. Boarding the box. Everything very well and perfectly functional. OBG! I'll buy another one soon. Love classic and modern watches
Excellent price quality I recommend it a lot very nice watch and excellent fast attention
I received everything right, selling shipping on time, the watch is a two more beautiful naviforce!
The watch is very apparent and for the 25 euros it has cost it draws a lot of attention.
The product and great, beautiful perfect. Also came perfectly packed 10 note for packaging .. I particularly value very much the shape that and packed the goods shows a certain careful value of the product.. I'll be making another order today. .. Obs: delivery needs 15 days right face... Congratulations
Really very beautiful watch, arrived before the stipulated time for delivery well packed! Only criticism is that the LED timer, in the manual says it is lit for 3 seconds, but if it is 2 it is too much, it turns off very fast!
very fast delivery and very quality product with best price thanks to store
Good men's watch. The goods went 16 days, arrived quickly. The store Thank you. All elements work. There is an instruction on how to configure. The backlight works. Appearance matches. No scratches. Thank you for the product!!!
The appearance is credit, if it lasts a long time, then generally respect the store!
The watch really looks solid, although I am not an expert in this. I just selected myself in style for hiking and forays into the forest, and not expensive for fishing. In my opinion, they are suitable in appearance for these purposes. By the way, I have already ordered myself gold ones, already in case of holidays and exits, so to speak, to people))) in general, I am satisfied with the purchase and I hope they will work properly for a long time.)
The watch is very elegant and the shipping was very fast. I highly recommend.
Amazing! My husband is very happy with the birthday gift! A big THANK YOU to the store! He did everything to deliver it on time. All the best! Highly recommend!
It’s so beautiful I really like the I am so happy whit u r shop I hope I will buy more items from you thank you so much
Beautiful watch. Exactly as described. Everything works.
I am in the capture of the goods and the design of the year-old. one of them were reduced in the city of history and stylish and vimogam! I will not demand special items. I recommend the store and the goods. delivery of close 3 companies, I pleased with the complex. I will be in the capture. According to this Yak will be the ladies of the nobility.
As the first order at Naviforce, shows very pretty and very good quality
Excellent watches, fashionable and a little weary, but it's not a minus, the buckle is chic and the backlight is pleasant!!! In general, I'm happy with the purchase. I advise the store.
Good quality and very good! A little heavy, but is very top!
Very good product watch excellent fast delivery 15 days well sell thank you
Product aprenta be of excellent quality, is beautiful, comes in a nice box, with manual, warranty, and even a toast the store sent.
Watch very beautiful, material first came well packed, great selling. Just a question Note: it is not very big, but is a super elegant and distinctive.
Very beautiful, loved and committed to customer satisfaction, recommend.
It is quite heavy. However, shipping was fast. thanks store.
nice
As always a beautiful watch. I’m very satisfied with all my Naviforce watches. A very good quality product for a very reasonable price.
All very well maybe the gold over copper but good quality price is pretty good.
Wow such a nice looking watch, it was packed nicely too, and came with a gift, a phone stand!
In perfect condition all its operating functions the only thing I didn't like is that the visel is false is not rotating and that's why it's no use having a tachymeter
Excellent watch
I'm very happy with clock, thank you.
Good
This product is one of the best I've bought from here. It's just as described.
perfecto, el reloj es precioso, a la medida y con detalles muy elegantes.
Description very accurate and correct, I expected the instructions in Italian!
quality good.looks nice
Watch beautiful too. Was shipped the next day after the purchase. Arrived super fast. Recommend the store.
This store is congratulated product well packed watch more beautiful than purchase product arrived in less than a month sent to Brazil was not taxed quality 100% approved congratulations for this team top… ..
All ok thank you
Very fast shipping.
perfect
Beautiful watch in military look
Good quality and very nice. Suitable for large dolls
Zaibisia
отличные часы.
Awesome. Heavy, menly, nice, great product. Shipping fast, 3 weeks to Romania. I like it a lot. Thanks to store and i recommand.
The product is beautiful, and worth the price. Finish well. Cool. Arrived early, the store was very quickly. Just buy more than 3 pieces. Thank you
AM suspicious talking because have 5 watches brand with this and all acquired are tops and great quality, the product arrived in Guarulhos-SP in 15 and no fees.
One end is working well and good. Time whether fit you more should stay tuned.
Like
Simply Spectacular
I am satisfied with the quality! I recommend
ótimo produto nota 10
Watch was fine. Medium quality. Wrist metal is very cheap. It should be steel resistant to sweat. i will post later about it. Well design and constructed
top and cheap I always recommend, very high quality brand.
Excellent product and very timely delivery
Watch identical to AD, arrived well packed, recommend the store!
Perfect!!! As on photo + also device for adjustment of strip. Big thanks to store
Definitely Naviforce are the best watches for this price range. This is my second but not the last
Good watches for their price, delivered quickly (almost 2 weeks). To the touch are pleasant, look beautiful as in the photo, also the store sent a small gift in the form of a rubber bracelet. Of the minuses: heavy compared to conventional or smart watches, not particularly multifunctional.
Very excellent watch and I recommend it to everyone
Excellent product. Excellent purchase. Nice design and nice color. Meet what you announce. Very good manufacture, details care and quality materials. It looks really good. It includes a plastic base, a tool and a cloth. Shipping very fast, only 14 days to Tenerife, Canary Islands, Spain. I completely recommend it and 100%.
Fast shipping! Excellent quality/price! Very happy
As fotos do relógio não reflete o quão lindo ele é presencialmente. E a qualidade me parece ser muito boa.
The Watch arrived perfect and complete. Very beautiful and great cost benificiando. Can not say if the store is helpful or not, because I had no problem… So not needed talk anything with it for now lol. Very worth, only buy this store now.
Everything is fine. Beautiful. Bright but heavy
Very nice watch, is working properly.
I liked top quality thank you the store
The watch reaches perfection and completeness. Very beautiful and very cost-effective. I can't even say whether the store is attentive or not, because I don't have any questions...so I don't need to talk to him, haha. It's really worth it, I will buy it in this store now.
Excellent quality product I recommend to store 100%
The top watch, and arrived in my hands as promised. I have purchased 8 of them... my customers love it.
Hello, I have received my NAVIFORCE watch. Double displays. Stainless steel / Gold. And I thank you ! I am attaching the photos.
top of the line very pretty heavy same as description
In principle very good quality price, the watch has a good weight it looks very solid. Very good shopping for me.
Beauty and quality arrived quickly within 15 days
top watches, the store sent the buyer quickly and well-packaged, and the gifts they sent were also great. recommend! ! !
Top Service arrived within product quality
Fast shipment. The goods were tracked. The clock is beautiful. There is an instruction. Customize easily. Thank you for the gifts. Recommend.
I am very satisfied with the product, very satisfied, this is a new watch. Can buy, recommend the store. Arrived fast...
The delivery speed is very fast, the products are packaged very well on arrival, and the materials are great and heavy! I will buy often! The watch functions are all in normal use, it looks great, and it is highly recommended! ! ! ! !