We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Only came the bracelet, and not came the necklace.Remember doing order necklace with bracelet
Beautiful necklace
Beautiful garment and measurement is the one indicated in the order.. Good price
Very good, arrived fast.
Cord is too beautiful like'll buy others.
The best plug for Cuban chain, I like it, I’ll buy more, very accurate!
The picture brightness is better, will clean to see if improves
Congratulations! As the description. Beautiful
Great! Congratulations quality product
Beautiful and the store very fast. Order more
Good not coming More came small 55ctm have be 60ctm
wow very nice and quicky delivery thanks alot seler i promise on keep buy on ur store next time ☝✔️
Is beautiful, just as the image, is also pesadito, well it looks like real gold, love
Is the third buy very good quality, only dark little crevices more just wash with detergent and return the shine crevices, only can notice if open more in normal use not realize, worth the value, not taxed and took 20 days for reef
I’m so mad mad that the bracelet is very big for my wrist and it only comes in one size. I tried to wear as an anklet but it’s too tight. Can’t really use it now since it’s too big for me. Will give away. Good color and nice.
In truth is nicely, I hope it does not fade, very fast shipping
Bonito
The article seems good quality now wait for the result if you lose color over time. I had ordered the 21 cm bracelet. And they sent me the necklace. But I'm happy with the order.
good
top e a segunda vez q compro, sempre cumpre o q promete
Excellent accessory and very good quality for the price. It came faster than indicated. I highly recommend it.
Very accurate to the right. Very fast shipping. Recommended. Hopefully next time I buy it is just as fast
For the price is beautiful, more have small details in joinings but not affect it already bought before beast sink wash with detergent and she returns to shine, worth the Price
It's wrapped in such a way that it doesn't stop, very well. Recommended
Great quality Great store Fast shipping
excelente
Looks great. I'm not a jeweler, I can not distinguish from gold.
Tremendous I'll buy more now
Tremendous. I like delaciadooo
Great product, great quality I will definitely buy again...
Very good but the wear in between the links before use everyday!
Same as the photo a little long but very beautiful stop gold
Impeccable and fast