SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very top, arrived perfect, super recommend, can wet good... Works all the buttons.
OBG .. by the toast
top
Watch too beautiful, can buy without fear
Packaging not so good, shipping very fast and the watch quality very nice. Thank you and happy happy day.
Great watch very good fast delivery already bought many to resell
excellent store, secure packaging, good watches and fast delivery.
Great looking watch and quality for the price, fast delivery too.
Amazing watch for the finish, very beautiful, not big... Worth a lot, arrived in 15 days.
Sensational I regulated the bracelet myself with the keyThat came on the clock I loved it was worth it.
Good watch! Good store, even gave me my time. Definitely recommend!!!
Beautiful watch and of great quality for the price is very nice to buy a lot of top.
Arrived very fast the watch is of good quality recommend.
I received the broken product! But congratulations to Alliexpres for solving the problem!
Watch is top too many niverforce always to congratulate
The truth super good watch was what I expected so much thanks to the store. It came to me early.
I found it more beautiful until in the photos, it is heavy, even the bracelet is heavy, it seems to be really steel, it is not the same as those imitation plastic crap. Very large bracelet to be adjusted, those who have a wide wrist can buy without fear.
Very nice
Great product I was very glad. recommend this watch is very beautiful
Very beautiful
A lot of top! Just need to test the watches.
Thank you store you are congratulated for the great understanding and for the great product I have always bought with you and I will buy more for this seller note 10
Overtop
Very good watches Excellent quality I recommend Arrived fast
Fast delivery with nice packaging, quality product, value for money and highly recommended
Great condition
Ball show great Watch recommend.
The watch is beautiful and it took 14 days here to Ceará
Very beautiful and heavy. Looks like a much more expensive watch. I recommend it.
Norms, a day later. price quality. One hundred points out of a hundred. good luck huckyge
The watch I am well packed, I like the product S3 ..
Received I liked product arrived fast Thanks
Very beautiful super satisfied great quality watch I recommend everyone
Very fast delivery and congratulations on the great service.
This brand naviforce has to say is top recommend
100% recommend beautiful looks real gold come fast top store Thank you
Product same as ad very beautiful.
Matches the description. Neat watch.The calendar is in English. I recommend it.
Received the watch it and muinto like muinto
Got everything right watch naveforce original beautiful thanks to store
caraca , o relogio é lindo dmais senhores, supreendi com a beleza , pesado , vou fazer novos pedidos sem duvidas .
Beautiful watch
chegou tudo certinho ✅
Says the 30 meters, but the store not recommend test it on d'água… Otherwise the watch is beautiful.
Good store
Super
I love this wrist watch, is just as the picture.
Seller whims in shipping and packaging, and even sent gifts, recommend the excellent service store, watch come with 15 calendar days, very top.
Watch very top and arrived with 15 calendar days, recommend the store and your excellent work and efficiency in shipping.
Very Nice and it has good fittings too. Recommended. Thanks for the quick delivery.
ótimo relógio
Excelente Produto
Without explanation for this watch. Top too. More beautiful in person. Parabens…
o produto é de uma qualidade incrível, parabéns a naviforce
Top product, came very well packed, thanks supplier.
High quality product! Is the third watch I bought this mark… 'Re congratulated the store.
Arrived in 16 days The watch is wonderful. Premium finish I recommend 10000%
Very beautiful, congratulations like
Seller note 10 very good quality watch
It came a week earlier. Look powerful!
Product arrived early… Muinto beautiful better than imagined .. Super recommend
good good watch i love it
i loce the watch i will buy again another thanks
The description is accurate, the quality is good, in the kit there was a tool for adjusting the strap. Very satisfied
Product Muuuuuuito top, arrived ahead of schedule thanks to God, soon buy more, super recommend
Good good quality enjoyed. Was to be all.
Great Watch heavy .... More beautiful than the picture
Very beautiful
Very beautiful watch
Hello, I received my watches NAVIFORCE gold. Double displays. And thank you! They're pretty. I'll attach the pictures to you.
lindão chegou bem embalado boa qualidade parabéns pra loja eu recomendo a todos que queiram loja nota 10
Very beautiful and good quality, very good!
Watch 100% functional Super recommend! Arrived In receives in 8 days'm horizon-CE Brazil!
Rapaz vamos respeitar viu muito feliz pela comprar super satisfeito relógio top dms cara obrigado a todos os envolvidos
Excellent product!
Watches good
Relógio com bom custo benefício, A entrega foi com 20 dias no Nordeste do Brasil! Recomendo o produto.
Is a spectacular .. Will Buy Again
Watch very beautiful, size and weight good. Just buy this brand and each watch arriving is more beautiful than the other. The only downside I found was light led it out very fast, but the rest is just compliment this watch.
The only thing I can say is an elegant watch as I expected not fully satisfied
Great watch, excellent workmanship!
Excellent watch, very good, is heavy and beautiful.
Excellent quality, very beautiful this watch, quality naviforce is Congratulations your watches. Recommend to everyone! Thank the store and the store!
Great Watch note 10
Toppp more
Excellent, very beautiful!!
Product excellent quality! Leaves nothing weak! Everything works. Until came well packed!
Until then all OK the product is very beautiful hopefully not rust or other naviforce had…
chegou certinho recomendo o vendedor, veio bem embalado que relógio top demais.
Watch more beautiful same congratulations
Very beautiful and durable.
Watch top, despite not having been diminuidor bracelet came well packaged and on time, recommend.
Arrived in ten days of purchase. Arrived well packed, however, without box, what could have been reported. Great quality product, well built and very beautiful
The watches naviforce are, to me, the more well constructed. Recommend too!
Arrived very fast product in my hands because of fast shipping store. The product arrived as was ad description and with great quality!!!
Excellent Product hight quality, congratulations can buy without fear, very good really worth
Simply Perfect!
Lindo relógio, vale muito a pena!
Always a big purchase, excellent product for resale. This time the shipping took a little longer. But came at the right time. Grateful for purchase.
perfeito o produto de acordo com a descrição amei
Great quality product, back to buy again
It took a bit due to office, pretty much just found a little smaller, heavy now start use recommend.
Excellent quality watch enjoyed
Watch very beautiful, only found the digital numbers a little hard to see depending on lighting
Product corresponding described. No fees… Fast shipment top
That watch Krai.
Are beautiful, fast delivery advise the store
Exceptional quality, arrived all very well packed, all OK
Watch very beautiful, perfect workmanship
Guy got everything well packed with all accessories included, like congratulate whim.
Watch more top
Quality!! Very satisfied with the purchase.
The watch is simply gorgeous, generally ominous, all functionality is-timer, stopwatch, 5 alarm clocks, and 2 time zones. Profit in Belarus in about a month. In addition, in the kit there is a needle for adjusting the strap and a stand for a smartphone. There is a warranty card for a year. In general, very satisfied with the purchase, thank you to the store!