We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
pls pls pls get give I thought it would tarnish but I’ve have accidentally showered with it twice AND plus I’ve been wearing it like everyday
Fast delivery, same as picture and durable. Love it!!
Exactly as in the photo
Excellent pendant, very beautiful
Good. Good. According to the description. See how long it lasts
Lindooo, it took a little over a month, there was no need to communicate with the store
So cute!
Very nice
LOVE THIS NECKLACE SUPER CUTE AND GREAT QUALITY
Shiny chain, the saying is delicate, very nice. I'm happy with my request. I ordered this article 22/05 and received it 14/06 in Peru. I recommend this store
Do not oxidize but there is a part that becomes less gold (white gray but it's light €
came quickly, exactly as ordered
Love it!!!
I really love these necklace I took so many but my previous one get black only the pendant side , maybe because I wear it all the time
good quality definitely love it
I bought one for my sister and I! I love it! my new fav necklace :)
This very cute pendant looks quality nice because it's like heavy
Beautiful
Very nice necklace, received earlier than expected little point in addition to the store, j'attends see s'il will change color with the time I mettrai day my opinion thanks to seller
Bien
Beautiful only that it has no name plate which is steel. Hope it lasts over time
Very pretty
Same as in the photo.
Very beautiful, I like it! Delivery is faster than the declared deadline.
Hermosooo!!
very good...fast delivery
Beautiful
Well, it looks perfect, we'll see in a while
It's perfect, it weighs and it's finished well. Here, next to 24k gold to see that they look a lot alike
Top :)
love it
It took about two months and it arrived well. Beautiful necklace I'm so glad I recommend and will order more
Perfect, it took me 17 days to get to Spain, I hope it doesn't rust.
Very nice and at the moment it looks like qno gets ugly