We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Very beautiful the color doesn’t change and it doesn’t leave rashes on my neck on like some of the necklace i buy online
its really beautiful necklace I really love it❤ highly recommend ❤❤
Very beautiful
Sweet.
Wonderful decorationI'm delighted! all as in the picture✨The order came in a month. Many thanks to the store!
Behind there is a ring for which you need to hook a carabiner, but after it there is a little more chain, for which you can fix it, if necessary, to be more free (on the last photo is fixed to the latest kind). Bullshit incomprehensible wrote here some, just look at the pictures, it will be clearer))))
tighter than expected but it's good
Very beautiful like the picture❤
Цепочка очень хорошая. Но бабочки хрупковаты, не стоит спать с цепочкой на шее бабочки могут погнуться
The goods came quickly. The lock works, all the tanks are in place of 5 pieces. The child is happy with the gift. Thank you store.
Beautiful; Well packed
I love it.
Excellent necklace, it came in good quality, I advise
Классная ♥️
I'm sick.
small yellow stain as shown in my picture but otherwise is nice
Cute chain
It's very good product, I recommend it :)
Good quality pendant but very fragile
Beautiful
Is perfect
Thank you, goods class
Probably in connection with the new year holidays, the delivery was long, but to Ng delivered, so everything is fine. Butterflies are placed more close than in the photo. I think the color will quickly rinse. Looks aesthetic.
Very cool aesthetic but one butterfly rushed. For washroom 2x and clasp the urwało so a little slightly jagby someone by the zastanawiał after what I am writing it only after the coin
Good Goods)
Everything came in time. Looks very nice
In principle, oooochen beautiful, but if you look close, it looks quite cheap, one butterfly fell off... But I'm not afraid to add)
Beautiful
Cool very much!) the truth is now night, I can not take pictures, and photos with this chain
Everything is super, I advise
Super quality thnk you store️
As shown, very cute, good value for money - would buy again. Recommend the store
❤️❤️ Cuuuute
Cool
Cool! I liked everything, it came quickly, thank you!
Wonderful quality of the choker. Delivery to Kharkov without delays. I did not communicate with the store.
Was super excited to get, and simply ameiii came all right and the piece and lindaaaa Recommend!!!
I really liked the chain. came whole. went about to Tomsk 20 days)