SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived before the deadline. Well packed and in perfect condition. Working perfectly. Very light beautiful. Husband liked it.
I loved the product
Thank you for the delivery arrived before the deadline, sorry it does not bring a manual in Portuguese.
Very good
Super wonderful❤️❤️
very nice and beautiful wrist watch, store is very reliable. product arrived early. I'm happy shopping with you.
Top
Great product In perfect quality
The material is very good. It's pretty.
Very beautiful recoiming
Very beautiful
I liked this product
top top
Great watch it is, and quite heavy... Love it!
Top
Nice watch. Exceeds my expectations.
arrived quickly
Very good watch, well packaged, fast delivery, good store, no problem, I will buy it again at this store. I am satisfied with my purchase.
Beautiful watch, exceeded my expectations!!! Arrived well before the deadline.
According to the order, it is exactly the order.
Watch seems to be of good quality, good workmanship, the gold color has a great shine, I tested and does not enter water.
Excellent product!
The godyear is super. To make up the important, Freemasonry.
Fast shipping
Simply Perfect!
top
Great product, very beautiful, worth it
Top I will make more requests.
Good watch is just a little late!!!
The same commodity as described. Pereotally worked, recommend Company and store...
Very beautiful, exceptional quality
Luxury watches
Excelente Producto, ótimo custo-benefício.
A great watch for those who have a solid feel
One week delivery, cool, for its price
Arrived fast
Beautiful watch, identical with the original
Good fashionable value and functionality.
very fast delivery. good product. nice colour. very pretty
I really liked the good quality watch
Beautiful watch, all According. and the description. Great store.
Very handsome. Perfect arrived before the deadline in perfect condition.
cool
It’s good.
Very good!
Ótimo
Excellent quality watch I recommend very OOOOoo
Everything correct is very nice
Great BOAA brand product
Great watch.
Very top the watches.
Everything is good, I'm happy with the purchase. I recommend the store.
Mt took to arrive .. More arrived
Very satisfied with the product
Good store
item was as described. well packaged. delivered on time. thanks to the store
Very nice watch good quality well packaged I would like you to do some wholesale promotions I would be interested in buying.
Received the agreement. Excellent quality, amazing stuff. Relatively heavy and an ideal size for my use. Attached tool for removing links bracelet, it is very great importance. Am satisfied. Recommend.
Watch very beautiful recommend
Watch top, lindooooo glittering, draws attention where! Approved!
Good product
Beautiful watch, shiny!! Top too
Satisfied with the quality of watch. Came all accessories right, beautiful watch, heavy.
Top too
The watch is beautiful high quality back to buy others. Arrived in 15 days for me in reef-PE
Got everything right early great quality thank you☺
All is well only the number and day change for a Day 2 times
Very cute and good quality
As in description, top too Buy more if God want
Excellent, definitely recommend
The watch is very beautiful and heavy. Metal bracelet bright and quite durable. Fast shipping. Come with for fit bracelet and cloth for cleaning.
Fantastic quality, extremely high quality.
Perfect.
Watch is good, heavy, I liked it. I walk a second with a smartphone.
Excellent, not have to say the naviforce, top of the line products, well packed, fast shipping, note 10. Recommend
Arrived right, all products 100%. Very fast.
Up monitoring all right
OBG fast delivery watch wonderful worth buying I recommend
Got a seoodnia watch. To say that was pleasantly surprised by the quality, it is not to say anything. For this money I expected a much smaller one. Super!
Congratulations to the manufacturer, the product is top! Is more beautiful and classic personally.
Got everything right recommend
The best and always sends toast, so do always must evaluate
Even more beautiful than in the pictures. Perfect!!! Quality level technos, east and etc. recommend too. Naviforce is the best china.
Very good product dujeito Q I expected I recommend very fast delivery like who want conpra I recommend can trust
Still not used, am very satisfied with the quality of watch…
Very beautiful watch! Use to know quality.
Is the second I buy this model. It is beautiful MSM. And the Navi not disappoint.
Relogio top
Exceeded my expectations, very beautiful. And already came with the quick stop to regular decrease 5 buds to get good. Recommend.
Angry can buy without fear guys watch top great quality very beautiful, super fancy with well packaged product'll buy more!!
Beautiful, well made, high quality material, naviforce is a brand that only surprised this is my second watch this brand, better than the other.
Great watch Beautiful like the ad perfect
Will Buy again perfect
Watch well produced and very good workmanship. Bought on 20 May 22 received in 02 Jun 22. No fees, package intact watch no detail to complain. The picture shows lighter but is more yellow dial, super satisfied with color personally. Recommend the store and the product.
Very beautiful♥
Great quality
Very well built, very beautiful, and stylish, this is for the demanding. Thank you!
Exelelente produto lindo relógio muito elegante
Just a month, yet kept its color, already molher The bathed some times and still works…
The most beautiful of beautiful, is this watch. Naviforce is a brand Q will rise to the world number. Will buy all
Arrived in time, well packed, nice heavy, robust
Good!!!!!
Very good...all is good.packaging good.items received good.same like picture.time delivered also good.very like it.2nd time buy from this store.not dissappointed yet..recommended.
Fast delivery and good service from store. Thanks admin.
Nice watch! ! Delivery is very fast! ! I will repeat it over and over again! ! ! !
Item received in good condition and good quality as well. Thanks
Can buy without fear
Excellent Product
The watch is very beautiful. Quality exceeds expectations. And the gifts that came with the watches? Very cool. Mainly the adjust the bracelet.
very satisfied with the product, nice and easy to use
Presentable and even comes with a piece to regulate the bracelet. The value is great.
Everything works and is in perfect condition. Lots of screen protectors, that's commendable. For their price, they are quite functional, beautiful, solid. You can advise.
The delivery is fast and the weight is cool. The functions of a digital watch and the style of a quartz watch are alive.
one in the middle is a MIZUMS watch. not the SAME quality as NAVIFORCE. Thanks NAVIFORCE
Pleasantly surprised with product. Packaging protected watch ok. So far happy with purchase!
In the RB just over a month. Excellent watches, not the first order, quality for this money at altitude. Thank you store!
thank you very much .. what else do I can say .. its perfect ..