SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good and fast the sent
Great watch, for those who like large boilers.
nice watch..this my third order..my second one very unlucky..only a few month ..the engine not working anymore
Mt good packed with well original plastic Even Mt good compensates Mt watch cute cost and benefit top
thanks soo much store, am happy with my order. it's came fast, it's perfect and the quality is marvelous. Keep it up
perfect
Better than photography, very good quality
Very nice watch. Fast sending. Thank you
Quality price ratio, satisfied with the purchase. I recommend it.
An excellent quality watch. Much better than expected
Seller of 10
First Look. The watch is beautiful, noticeably heavy. The bracelet looks great, let's see how it will be reliable, but it looks strong enough and feels nice on the hand. On my hand the bracelet is too big, but the adjustment device is included. There is a brief instruction in 7 languages, including Russian. The main functions are described there. There is only No indication of how to translate the hands, I had to strain my memory and remember)) -already lost the habit of the hand clock)). The LCD dial is too small for my damaged vision and the arrows close it if it is in the lower part. So you can not always count on it. Will have to get used to the arrows again)). The backlight is bright, shines for a couple of seconds, no more. Without it in the gloom, the LCD screen is not visible. In the dark, the hands of the hour and the minute glow green if they were in bright light before, but the divisions on the dial are not visible. How long such a backlight has not yet been checked. Everything else later when I get used to the clock.
Excellent product store highly recommended
Very good the watch liked a lot of congratulations to the store
Excellent Product, arrived much earlier than expected, it was very well packed, it is a spectacular design. Seller one hundred percent recommended.
Well received faster than expected pretty watch works very well and the tools to shrink the bracelet is well functional thank you.
Nice watch. The tool to adjust the band is effective.
Arrived early, very well packed and protected. My son loved it, it is more beautiful than in the photo
A little small the cover of the watch, but it is very good for the price
I was impressed with the quality of the product!!! Exceeded my expectations!!!
Beautiful, comfortable watch. It's great to hold on my hand without shortening. The bracelet is ordinary. Unusual clasp, but this is even more reliable. I expected more from the alarm clock. Beeps very quietly. Maybe at night in silence and will be heard, but in the afternoon a barely audible squeak.
All smoothly, watch very nice. Recommend 100%
She quickly arrived a very nice watch the description is perfect
The watch is great. the delivery is 1 month.
Great. I'm so glad.
ok!
Very nice time piece
Arrival in 11 days Tres good quality and packaging I recommends this store
The watch is massive, it looks cool. There is an instruction in Russian, the kit includes a device for reducing the strap and a cloth for wiping. Packed pretty well...
The watch is great, there is an alarm clock and a backlight, it looks very cool, and the most interesting instruction is in Russian
a good watch, elegant style, well finished band, smooth buttons, tool to adjust the band's length is supplied. good bargain, I recommend this shop
Super fast
Nice heavy watch as I like, fast shipping
Zaje... sty watch. Can compete even with Casio and even tell that digital display is better as the Casio. Coarse clearly, and outright backlit Cudo. Recommend. No one pożałuje purchase. Naviforce number 1. Very fast shipping
I was pleased with the acquisition. Multilateral positive impressions. I will wear it with great pleasure. Thank you.
Very beautiful watch, I like the brand, arrived very fast.
Very good, I recommend all naviforce watches.
The watch is beautiful and very high quality. Thank you, I will continue to buy only from you.
The watch is good but the bracelet is very wide and when I took off the extra link, the picker broke now I will think about how to remove the links
Watch Super. Did not expect such quality. Heavy and massive. They look much more expensive. I recommend to purchase.
The watch is just a bomb, I am satisfied with everything, I order the second, the first ones are still working, I just ordered a different style, but the delivery failed for a week was delayed, and so order all the norms do not think.
Good watch! Liked, pretty
So far very good, let's see what happens next. People with a wide wrist may not fit!
For this price is just super. Everything has come. There was a little delay of 2 days but it is not critical. Good store. Good store. The item is tracked. Everything arrived well packed without damage
Packaging at the highest level. Everything works. There is an instruction in Russian. Easily removed the extra links.
Super fast delivery, no need to communicate with supplier. The packaging is great and roof is compliant.
Excellent product... Too beautiful. I have already lost count of how many products I bought with this store. I 've never had any problems!
Perfect watch, as described. Very satisfied with the purchase.
I was very pleased with the product, the delivery was anticipated, I am interested in purchasing other brand watches, cost benefit very good.
Beautiful watch, quality and design top.
Clock fire. For that kind of money, just for nothing. Quality at a height. It is definitely worth taking.
It is very nice, it is a bit heavy but it is very elegant. I chose the golden color and it looks very luxurious, the arrival time was 15 days
(Positive): Very beautiful, come with all accessories as the pictures, blue LED light and very strong and beautiful and pointers light well. (Negatives): The quality is not good, the ratchet clock is fixed and not wheel, in dark only illuminates the pointer and not in points on each numbers and the bracelet clasp is not butterfly. But am satisfied with the beauty, very beautiful! The product arrived very quickly. Congratulations to store!!❤✌
show de bola
Great watch, exceptional quality, found a little dark digital numbers in watches, but was a great purchase, bought a golden other model and the golden color is even more beautiful.
im inlove with NAVIFORCE watches... this is my 3rd watch.. and not my last for sure
It is heavy. Nice and good. I will buy one more if I get a discount.
The godinnik of misleading, sputchku zdravikim and zvyazhkim, ale potym privichayayak and pri. Hey, hey, hey, hey, hey, hey, hey, hey, hey, hey, hey, hey, hey, hey, hey, hey, hey, hey, hey.
Excellent watches, as well as famous brands for 200-300 euros. On the design and quality of materials at altitude. But the electronic dial is dark. However, like on the Casio watch. The only negative, it is 3 atmosphere instead of 10. I recommend this watch. They are beautiful. :-)
Very good expectation to use but looks good
Shipping medium. Packing normal.
nice .. second time order this model
Beautiful watch, like too. And.
All okey
Too Beautiful the watch I recommend to 1000% a luxury just as they don't hesitate to buy greetings.
excelente
Great looking and all functioning correctly many thanks
love this watch and so do all my friends i have now bought 4 of these
Very fast perfect
Great watch
Ball show, much better than many Casio.
Top quality product, top
Superb watchVery good qualityVery fast delivery in 8 daysReally I recommendVery responsive store
Perfect arrive rapidissimo high quality watches as always
The watch was sent quickly, delivered correctly. Large enough, look solid. In the kit-a device for shortened the bracelet, to the touch flimsy, but with the task coped. It would be nice to slightly deeper position the glass relative to the surrounding frame to reduce the risk of scratching the glass. I don't have enough luminous marks on the dial. The backlight is bright, but the arrows can close part of the information of interest on the display.
Quality is super, looks like a bomb! Very pleased with the acquisition.
Look great, went a month, very satisfied, quality at altitude
Super beautiful and super fast
The watch is cool. Let's see how they will be in the process of operation.
Beautiful very good everything
Very nice
To the central part of Russia exactly a month from the moment of the order, personally for me packaging of luxury, in films all elements, presentable execution, by the hour, the manual, in fact, I just needed to set up the time, with this problem was not, setting up the arrows is done with a black twist, it is slightly advanced and twisted, Also nothing difficult, for an inexperienced user like me the most cheerful quest was to remove the links, in the end on one of the links broke the needle, so the advice is not very and to the store advice, in the complete set to deliver an improved shoot with replaceable needles, But in fact, 100 rubles in the shops for the repair of the watch to remove the links, the clock is heavy, the arrows are fluorescent, in general the performance is excellent, bought for for
Very nice.
Looks very good Beautiful Strong I hope שיחזור stand
Watch arrived before the date in perfect condition recommend very beautiful watch thank the store
Great product recommend arrived very quickly 20 Day
Beautiful watch. I like it. Saler is very supported.
Cool watch, really heavy, not all are suitable
Very good product
Get ahead of schedule is of quality nice
Top too
very fast delivery, excellent store, thanks!
Extremely satisfied with the purchase. Great quality and quick delivery to Canada
Quality good too!!!
Like the watch, is heavy and good quality and shipping was fast, not to mention that the watch is very beautiful.
Recommended
Razed the super fast as I already said super satisfied
Wow, superb quality, surprised weighs the clock, 100% buy recomendad
Very good like too, buy others
Bracelet material left weak.
I love it. The store was also helpful and responsive. Recommended.
Bought 3 Models and unfortunately one of them came with problem in digital, the store solved my problem, thank you very much.
Very cat
Cool watches, good looking, thanks to the store
Exactamente como en la imagen, la herramienta estractora para darle ajuste a la medida de la muñeca tiene puntas extras, y es el único de los 3 que a la fecha e pedido que tiene, pero no viene en caja, habrá que comprar donde guardarlo
it's beautiful like an expensive watch even though the price is cheap..thank you store.
en general todo bien, el reloj es muy bonito. llegó antes de lo esperado.
The watch is very nice for it's price highly recommended.
Top too. This is the second buy undoubtedly buy more :)
very good store is beautiful the watches arrived very fast congratulations I recommend to everyone.
Cool watch!!! Very satisfied with the delivery.
Received the watch, very pleasantly surprised! The quality of the watch you can buy at this price is really great! The watch is attached by a protective film, brand new display, white luminous is their feature! Very functional, alarm clock, chronograph, date week display! The waterproof performance is also good, because I don't swim with it, so 3ATM waterproof is satisfied for me~
The store told me that this is the latest style, I bought it for the second time, the previous one was a pointer type, it's great
I 've been with the watch for three days, ever since I saw it and I took it, a regio watch was seen, heavy. Muyyy bonito, arrived in chile in only 9 days, impressive. The super easy setup, I myself do the reduction of the bracelet, with the tools that brought it. I recommend it 100% the product and the store.