SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Headphones received in 7 days. On the quality of assembly like norms, comfortable. The sound did not really like, deaf, there is not enough high and for me they are quiet. For such money norms.
Beautiful packaging, the bag is very pleased, a chic sound (checked on the 8D utuba) sit comfortably, gentle material I hope will not fall asleep after time
Thank you all well the goods correspond to the description. Very comfortable, light headphones. Sound good.
Parcel arrived VELOCISSIMO all ok, headphones beautiful. And feel with bass pleasant
Super advise beginner music lovers
Good sound. Totally quality is according to the price
Delivery before the declared. Quality at altitude. I order the second time. The first had been three years, but home vandals would destroy anything. Seller recommend.
The headphones are completely serviceable, perfectly Basat, if connected to the sound card. In general, satisfied, very comfortable! For me, for dijede, that's it!
I order already 2nd such headphones. Yes, they are not eternal ..)) 0 previous still work after 1.5, but the wear of plastic-fasteners, wires and ear pads (I in them for a computer of 8 hours +-a day). brought me back to this store. What a good job to wear them again. Ordered from the Russian Federation, N. Novgorod reached 6 days. I thought to update them on something else, monitor reviews-Reviews-prices, but there are no Tupa competitors for 2-4k wooden.
Headphones are good, the sound is cool, came very quickly. Recommend
great headphones with good sound.
Top for your money, top level packaging, fast delivery, I recommend
OK!!! I'm taking third! Two first forced to sell! But there is one thing but to get a decent sound, a gentle good DAC (digital-analog converter). Well, either a receiver or just a quality amplifier. I bought myself a headphone amplifier here with USB output, expensive, but the sound quality is more expensive! Take it, you will not regret it!
The earphone is great very comfortable arrived very fast I highly recommend top
We came to Bashkiria in five days. The sound quality is excellent, bass too. Included 2 wires, instruction, cover. The microphone really turned out to be quiet, but in general it is audible. Recommend!
Great headphones. Fast shipping. Thank you store.
The order went from the Moscow warehouse, as far as I understood, and came to the point of issue of sdeca, again to Moscow, in 4 days. Visually look good, the plastic is quite matte and shershavo-pleasant to the touch. On some elements there are fire casting-there are seams, without burrs. The ambushurs and the coating of the arch are made of soft material, the average between the leatherette and the fabric (Xs that it is), tactile slightly rough and does. Adjustment is moderately tight, it should not be felt soon. Press strong and very good, soft ambushurs do not change anything. Adjustable in height and corner very well. Regarding sound: the power reserve is more than sufficient. Good depth, clearly heard different tools. All day I walk through the corns, Mika Gordon, etc. And I can not get happy. For 2 K R. This is just masthav headphones) There are bottoms, but I can not say whether they are enough for the sounds of good shots, etc. By video test orientation in space is also on top)
Headphones pro-50-Black came in 3 days from the warehouse in Russia. So it's very fast. Took for 2287r. The sound is very satisfied with the bomb. If anyone doubts about the quality of the sound, then you will have enough of it-how to listen to music, so play or watch movies. Sound good, even better than my old Philips shp2700, but a little different. On the account of semi-professional use-I do not know. A lot of bass. You listen to it in your thoughts: "Wow, that's how it turns out to sound a track." As if there is a sub in the headphones. My first purchase on Ali, so very pleased.
Order to Rostov-on-Don came very quickly-in 5 days. Headphones correspond to the description. The quality of the materials is very good, the sound is also good. I did not find any defects. Slightly crumpled outer packing box, but the black box from the headphones did not suffer. I'm happy with the purchase. I recommend to purchase.
Everything is gorgeous! The museum is very powerful! Thank you to the great Chinese brother people!
I ordered the same headphones in January 2021 Gada from this store. And now on wear they decided to buy new ones. The headphones were used almost around the clock, but until now only dermontin began to climb and lost its appearance. So if you still think what to take-take these, because two years consider continuous work is a good indicator. Later I will add more photos of old and new headphones nearby for comparison. In the photo, the old and new box and equipment are the same. I wish you successful sales and grateful customers
Highly recommended. Arrived ahead of schedule.
They are just divine
Ears top. But the phone does not need to listen to a good audio card or player
Nice ears. Even surprised, they take out the most lush and heavy mitol. When you connect the amplifier, the volume increases at times and there is still no dirt in the sound. The review is not paid, the ears are really good)
Came very quickly in 4 days. The box is intact, inside the headphones are intact. In the kit: a case, two cables (mini jack to mini jack, mini jack to Jack) in the headphones are also two inputs: Mini Jack, Jack. Podoshyaki soft, the sound is excellent!
The product arrived earlier than expected, at least here in Monterrey, NL, I was expecting it for NOV 7 and I arrived on OCT 21, they have good construction feel quality, and they have a very good sound even for the most demanding ears, excellent for mastering, Music production or just listen to your favorite music. 10/10
The headphones are very good. Sound worthy. Delivery from Russia is very fast. It turned out a chic gift. Many thanks to the store and the manufacturer.
Headphones did not come but just flew in for some days. The sound is simply magnificent, quality balanced sound, I recommend to buy
Already the second headphones bought in this store. Like the first delivered quickly, packed reliably and fully correspond to the description. Very satisfied with this product. Recommend!
They are good hearing aids, they are robust, but the sound is not as strong as one would like, the KZ are better
Unpacking. Came in a cardboard box in which the very packaging of the headphones. The packaging of the headphones is just open (not packed with film, no seals-stickers), it can be so. Sound. There was an opportunity to check on an inexpensive phone-headphones play, but the sound is not very. Later I'll connect to a normal sound source and check. If possible, I will finish the review.
Headphones came 2 days earlier. Delivered the courier, everything quickly and promptly, called before leaving. Headphones are packed well, the box is whole. The package as indicated, 2 cables, a cover (soft leather deputy, does not have foreign smells) and of course the headphones themselves. Ears took for monitoring, the sound of them is excellent, it became much better to hear different jambs of votes (including sibilants who used to slip away so far). What can I say, the headphones are excellent, through the Audient evo4 the sound is unsurpassed (comparing with the Behringer HD price category from 5 k). Forgot to add, the ambushurs are soft, do not press on the head at all, I will test in work and add feedback.
Excellent quality, fast delivery. Corresponds to the description. Packing whole. I checked, everything works. Thank you store. Recommend.
Headphones are Bomb for their price, the sound is gorgeous. The first, exactly the same worked for me for more than three years, until I accidentally broke them myself.
Many thanks to the store for the fast work., for the quality of the goods
Headphones came quickly, less than a week went. Checked work well, basses are good. The main thing does not tighten the ears and do not get tired. Such as in the picture.
Perfect and beautiful
Recommend, exceptional quality
Came for 5 days to Karelia For this money is OK
I already left a review on the headphones Studio Pro DJ 10 now bought as u wanted Studio Pro DJ 50 and very satisfied! Studio Pro DJ 10 headphones cool as I already wrote and Studio Pro DJ 50 Awesome!!! Firstly, the cable plug is slightly shorter and it is conveniently smaller to cling to the shoulder. Secondly, the ear pads are very soft and most importantly high and then in Studio Pro DJ 10 I have ears pressed against the speakers and after several hours of sitting in the bottom of my ears. Well, in the third sound cool of course in the Studio Pro DJ 10 cool sound there is a powerful bass, here bass is the same but the top of the sound is much higher. The volume seems to be the same. So if it's not a pity to overpay very much advise Studio Pro DJ 50 but if the budget bites again Studio Pro DJ 10 is also cool headphones.
I guess I'm so lucky. Ordered pro-50, came with some defect on the ear cushion. In general, the headphones work, everything is fine, the defect is purely cosmetic, but the sludge remained. The store put everything on the delivery, but they have a good box, very strong, Hammer Bay-you will not get through. So, the delivery is not the same. It's just their marriage. At least we 'd offer to send out a new ear cushion for decency. In general, the norms are shorter, you can take)
Delivered by courier in less than a week. Thank you to the store for fast delivery! The sound is cool with them, Bass!
The headphones are pretty good.....not necessarily top tier when it comes to music production but for this price it's a pretty good deal
They look normal, the plastic looks a little cheap, but it is clear that to facilitate the design (although in the model of another manufacturer the metal did not interfere with the weight on the example example The sound is a lot tall, but I think it is necessary to "warm up" them and play as it should.
We came very quickly. Quality at altitude. Packed at least as a gift. Recommend
When buying these headphones, I made a mistake with the choice I wanted to buy a studio Pro DJ 50 and bought these Studio Pro DJ 10 (do not mistake as I when choosing the color the color I wanted to make a refund but they were already on the way, had to wait for delivery. It came very quickly in the Moscow region for 5 days when I took out thought very small but when I dressed like a normal ear pads very soft in general, the headphones are beautiful and look quality, very light and comfortable I took for the computer because what they sell in our stores so to say for gamers are beautiful but very quiet and expensive. And I love the loud music and I was pleasantly surprised by the headphones loud sound quality, too, impressed by the soft powerful bass slightly cut off the top but not much spoiling the picture.. R.) are they worth this money definitely so I advise everyone good budget headphones.
The product is wonderful, the box arrived through mixed, but not affect the product by the way is very well packed.
The headphones fully correspond to the description. Tyumen arrived in 6 days. The ear pads are soft from eco-leather. The ears themselves are completely placed and even the place remains, nothing presses. The sound is voluminous and very loud. On the phone do not reveal fully, it is desirable to connect to a PC, but even better to a separate sound ear. The bag in the kit is very pleased. Made of dense material and very gentle to the touch. After a week of use, I'll add a review!
Headphones are awesome, quality, for games and stream the most it. I shoot one star due to the fact that when connected through a 3.5 Wire, the headphones only work on one side, as you check the Jack a little, after a small interference begin. Still a little bit of interruptions with a microphone, but it seems to be set up and norms. If they break down Finally, I will write to the store and add a review. I hope the seller will understand me)
Fast delivery, build quality and sound excellent. I liked it!
A little levezinho but very comfortable. Delivery on time. Recommend this store. Serious seller.
Excellent product! Arrived early! Recommend the product and the store!
Headphones bomb and sound, too, came on time, I recommend the store!
Fast shipping. Delivered exactly on time. The sound is gorgeous. For such a price just a fairy tale. Definitely recommend.
Very happy with my purchase. The shipment was very fast, I received it in 8 days. I recommend
To Sverdlovsk Region 4 days with delivery from Russia. Quality sound and appearance. Recommend!
I congratulate you very good quality. I'm a DJ.
In the warehouse in Russia ended, ordered from China, but still relatively quickly realized. The box is a little crumpled, but not critical, the main thing is all inside. Quality as always on top. Thanks to Ali and manufacturers for the quality goods!
I have a lot of low notes. The low sound separation is not high. It's kind of floundering. That doesn't sound much. It sounds delicious. However, it is not suitable for monitoring where the low and high notes need balance, and it is recommended for use.
All is well, personally, I get a little discomfort, it's constantly rotating ears))) but, before buying, I knew it.
Good headphones for 2.5 k Soft ambrashings, nice color, but the body itself is made of plastic, you need to protect them. Came in two boxes and a case. Included is a wire on Jack-mini jack and double mini jack. Basses are there, but tikhoats, reinforced them nahimik 'Om and became good. The microphone from the headphones is also quality, but slightly worse than the Fifine k669. Headphones advise, better in the same CSN, mvideo for such an amount will not find anything. It came a week before Taganrog.
Good comfortable headphones for its price. sound for me norms.
Everything perfect, working without any problems, I get super fast, I recommend the store
Headphones delivered earlier for a whole week to the store Thank you very much. The sound in the headphones was excellent through the home computer. In the future, listening to the purchase of a DAC for headphones.
Good headphones for their price. Delivery fast, in Belarus for two weeks, the store respect.
The sound is good, even excellent, but the design is very light, most likely for professional activities I do not recommend, but it may be wrong, but they are very light compared to famous brands all swivel parts are plastic and not the most durable. Sent from Russia, but the product was lost for a few weeks, by the specified date did not come, I already wanted to issue a dispute.
I'll say that I'm not just pleasantly surprised, not true, I'm surprised. the sound is super, the headphones are class. take it will not regret.
The sound is good, for such money is even excellent. Came with a delay of one day, but it's not critical. The bag is not extra in the kit.
Good morning, yak bi-Shi Nak The Rook of the Bule of the thrones of the bielsh diametru, the Bulot of the edge. It sounds like a divowijne. She is one scarga: be weasel, the edge of the pack is packed, Bo box of bull dobrach primyat. Ale goods of reception.
Great phone, comfortable, sound wonderful medium, bass and treble respond very well, is all plastic, but the price, finally, top product, arrived in less than 30 days, and I live in Rondônia kkkkkk but note 9,5
It came in principle quickly, sending from Russia was, the sound quality is very good, all the frequencies are present and do not mix into the porridge, I'm afraid for the blow of of the modem will warm up and the sound will be even better)))2 cables included and a bag.
Sound quality is good, I recommend headphones, I arrive 20 days before the date.
Slightly delayed, but came quickly. The sound hasn't checked yet.
Like quite good quality already bought several recommend. Arrived very quickly
Headphones Cool took the second by sound everything suits. Price 1664,36 per share from the warehouse of the Russian Federation connect the Bluetooth module and we are happy. Photo Bluetooth adapter attached and batteries.
Headphones are fire! The box, alas, crumpled, the view is not presentable. Delivery fast in postomat.
Everything is fine, the delivery is fast, took in the magnet, the headphones are good, the sound is excellent.
13.05 order, received notification of receipt 13.06.22. The box came significantly crumpled, but the headphones are whole and work. With the store did not communicate
Earphone is super comfortable and has a good construction
Great headphones. I order my son not for the first time, yuzaet around the clock, so for a year or two wuhandokiet. She asks for this model, probably for the third time.
For such a price, the sound super I order 2 mouth headphones took my daughter now I advise myself the store
The parcel is broken, the headphones are in trash. I do not remove the stars, the store is probably not responsible, but the carrier. It is good that the parcel is custom made. Got the postman back. I will open a dispute for a refund
Earphones super for price, good noise reduction, good bass sound like me
Fast delivery. Fits the description
A decent headphones, not heavy. Sitting on the head is not tight. Included two wire one with mic. Takzhke has a pouch for storage. Sound good. Delivery very fast, just a few days. Delivered in Postamat in Pyaterochka close to home. Well packed. About the movement of the messages. Great buy!
Like product, it has a good finish and a good audio. After that I wanted not answered me because to play guitar left, because the AKG 414 is better. Listen to music or make video calls meets perfectly! Recommend to the last.
Very good, quality excellent
O OneOdio Pro-10 é um fone versátil, confortável e com excelente qualidade. A construção é sólida; o fone é resistente e flexível. Tem boa sonoridade e bom equilíbrio tonal. Os graves são fortes mas não exagerados. As frequências médias, médio-agudas e agudas são equilibradas, naturais e bem resolvidas em termos de tonalidade. Os agudos têm boa presença; eles têm detalhamento e definição adequados e não são agressivos demais. Estou satisfeito com a compra e considero o OneOdio Pro-10 um produto honesto. OneOdio Pro-10 is a versatile and comfortable headphone with excellent quality considering the price. The construction is solid; the headphone is sturdy and flexible. Good tonal balance. The basses are strong but not exaggerated. The mid, mid-high and high frequencies are balanced, natural and the tonality is OK. The trebles have good presence; they have proper detailing and definition, and are not aggressive. I am satisfied with the purchase; OneOdio Pro-10 is an honest product.
Great quality! Wonderful sound, like.
Impeccable quality, packaging're congratulations. Product cost-effective, delivers very well what promises.
Good packing, thanks to strong air-bubble film, original box only lightly rubbed in corners. Headphones beautiful, sound great. Ear pads is very soft, but on the head slightly stiff (perhaps my very gentle temechko))) all advice! The order was exactly 30 days.
Great .... Bass and treble sound crystalline .... enjoyed.,.
Received in 15 days and am well pleased. Great quality headset, treble, middle and bass well distinct sound clean and the phone is comfortable
Good headphones, sound quality. Average volume, but thanks to the dense амбюшурам sound is normal. For the price, probably best to бюджетном range.