SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Только получил. Понравился.
buen producto, fuerte y sólido,,, solo que al colocar justo en el centro de la CD tiene juego,,, hay que colocarlo a un extremo de la CD y queda firme.
Отличный держатель, и стал на кронштейн другого производителя!
First impressions are good. Looks like a quality thing. I took myself with a mount in a CD slot. Keeps well. I'm happy with the purchase. For how much reliable-will show time.
The fastest delivery on my memory, 14 days to Kaliningrad. The product is satisfied in Almera N16 the holder is appropriate as a native
Ordered 02 February, received February 13! Fast delivery, good quality goods. Hyundai ix35. Seller, quickly reply to the message, promptly sent! Well done! Recommend!
You see a hard product and very well finished. It would be great some kind of block or rubber for the part holding the phone. Super fast shipping, any questions answer it quickly by chat. For me the best store in all ali for these items, headphones, etc.
The order came very quickly (8 days to Yekaterinburg) packing quality. thanks all came to Kia-Sportage. Seller recommend.
A good holder, came quickly enough, in the box included funny cute stickers)
Delivery is quite fast. Week to Kaluga. the quality of plastic is good. Everything is well packed. Rio was fine. Phone Samsung Galaxy A 50 sat well. A little slumps on large uneven, but the phone holds. Without problems, the charging cable is connected. I recommend to buy.
Super Holder!!! My husband liked it!!! I love this store!!!
Everything is exactly as in the photo. I thought that the mounting in the CD drive would be for the entire length. But the mount is already weak.
Received in three weeks in KZ fasteners for CD qualitatively done.
Honest 5 stars. Delivered in 12 days. Holder quality, only for vertical (book) fixing the smartphone.
There nothing I love more than fast shipping and cool packaging. This store gets A++++ from me. Excellent store. High quality product.
The reviews were svidko, the store's respect, the menche night two types. Pakunok yakisniy, riven nalezniy. Yak at vicorestanie I will say hello. .
Already received in safety, for shipping lymayan shortly, and worn again charge tax 18.500
Fast shipment and delivery. A good option for smartphones with a cover-closure.
Well and neatly delivered. No damage. Not tested yet.
Good holder, I recommend. On the Volvo XC 90 SD is located low, not very convenient
For those who buy on Lada Xray, we attach to the Upper Cross of the duct, under their own weight the nozzle drops down. Well stands on the right of the radio duct, on the left prevents the hands. In the car did not take pictures. Holder of norms, you can take.
The quality is good, I'm happy. For a long time I used magnetic holders, I had to glue the case on the back of the phone plate, but it spoils both the view and the feeling of the phone in my. The exit is such a plan holder. CD-discs have not been used for a long time, so it was decided to buy a holder with a mount in the slot for the discs.
Perfect fit on air diffuser civic G9. Use with the bike G60 (225g) and fell no time.
Packaging was damaged, but the goods did not damage, it is not the store's fault. Otherwise, everything is fine.
Nice product, simple but with great metallic finishing and Rubbers on The assembly socket. Haven't tested yet, but it Will do!
Looks good in the car, keeps the phone pretty tight, the legs are rubberized. I took at a discount for 433₽, I think for this quality is normal. We have similar in stores not less than 1000₽, and even more expensive. To Yekaterinburg in a week reached the order, received in the dentist "pyaterochki" near the house.
Everything, The yak is described! This brand, yak curl, on the aerial!
Good product Good store. I'm using the holder for my Samsung S21 Ultra. In order to get more stability I added magnet sheets on the holder and the phone. Now it is stable and doesn't shake. The holders' material is aluminum very light and nice. The installation in the vent is strong and easy.
Light, compact, convenient. 12pro Max is free to moisture with a volume cover. I like it. Advise
The article seems good build quality, rugged, being that matches the description in the ad. Already used on Xiaomi Redmi Note 8 Pro and fit perfectly, and the curves, cellphone not descais as in other models of mobile phones.
The goods are delivered within a month. Externally, everything corresponds to the description and picture. I took it for a gift. The only so far minus is a crumpled box.
Fast. 2. Weeks. And. Ok. Product. Excellent, the three b.
Everything came quickly. Made of metal, packed in a branded box.
Took 11.11. The store sent the goods the same day. Delivery to the Dnieper 2 weeks by new mail. The holder itself is excellent, the best solution for me. In the CD receiver keeps well, the phone on the cats does not fall out of the holder.
Weighs very little, but its function performs, the phone honor 10 holds, clamps at the expense of the weight of the phone, E phone presses weight on bottom holder, and narrow side holders, thank you store
I received quickly about 10 days before Yekaterinburg, took a five-year-old in pottamat, packed normally, I do not say that I'm straight, I will normally install install install
Incredibly fast delivery, ordered on Saturday. Arrived on Friday in Belgium so in 4 working days), that's amazing! Product itself looks good, seems wells made (have yet to test it out in the car though, will update), fits my OnePlus 9 perfectly. Included a credit card in the pictures for size reference.
Cushion walking stick cloth one cheaper data there why choose where to buy for light boxes as hoes while thigh pinch that
25.11 placed order, 29.11 received. The holder is very good, holds tight, the phone in it sits well, does not fall down. I recommend the product to everyone and the store!!!!
Everything is fine phone honor keeps just Super!!!!! A good store, I recommend to buy. You won't.
Great holder. Looks like flimsy, but it's actually aluminum. Holds tight. For Redmi Note 9 in a thick case came up, also the place remains. A little slumped at the beginning, but after disassembly and lubrication stopped. On the pits, the phone holds tightly. Super reactive delivery. In RB in 10 days. Recommend
The product fully corresponds to the description. In the photo, the packaging after removing the pupirchaya from the Postal Service Delivery to Kiev took 2 weeks. Came to New Mail The quality is excellent, perfectly attached to the deflectors of the blow, keeps the phone weighing 203 grams without problems I recommend the store and the goods
I want to say thank you to the store for the exact description of the goods. The order came within 13 days. Packed well. I took the model in the SD receiver, keeps the phone well, the iPhone XR, it is convenient to take and put. In general, I am very pleased with the purchase, one small minus without a phone slumps on the Cats.
The parcel came quickly. Packing is not broken. The design (plastic) seems toy and not reliable, the phone seems to hold. Let's see how it will show itself in operation. For the design 5, for the quality of the materials 3! I put 4 stars in total.
Sent out on the same day. The quality of external execution is chic, looks stylish, the materials are pleasant to the touch, there are no backdoors. The phone with a minor shaking holds, for rally does not fit. However, the inner spring is useless.
Good. A little more sticks out than expected. The bodies are convenient to put, there is no take out. In the rest-commendable!
Great phone holder, it seemed a little bit flimsy, but it turns out my car vent moves. Amazing product for the price. Also I recieved free cute stickers, definetely recomend buying!
Ninth item ordered at baseus and always quality items. Pretty fast delivery despite the 11.11
Ali believe in and write a few brand baseus Neat and simple'm
Great holder! The phone sits clearly. Recommend. Delivery fast only two weeks.
Excellent product. I recommend that if you buy another type of bra (suction cup type), as the one you bring for the air conditioning outlet is a little loose.
The quality of baseus as usual is excellent, but this design is a little dormant (not a defect), perfectly rose into the usual non-standard magnet
The goods are super! 10 days delivery! I recommend this store to everyone and this brand! Super!!!
Ordered on November 11-received on November 21. Packed was very good. Very high quality holder, corresponds to the description. To store Thank you very much!
Excellent goods, in place rose clearly, works flawlessly. The design is excellent.
It came in a week, it looks cool, it's easy to install, everything arranged
In general, I expected a little more quality, but my function performs, it is attached very tightly. On the move until I tried
A good holder for the phone, the mount on the grille keeps the phone perfectly in the holder is fixed confidently. Visually looks great I ordered a red color. Everything corresponds to the order, thanks to the store for speed.
A good holder, it is convenient to put and take out the phone, the charging port is available.
The holder is very good all in the topic, really good