SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good model ....
The delivery was very fast about 6 days. I was surprised the appearance of the watch for the price so low, it is a watch that looks good to Simple sight to see how it behaves over time.
Great looking watch. Navi force watches are very nice quality
Nice
Of the best
Product well finished according to the image of the site, arrived fast, I liked it very much.
Perfect construction!!
Handsome Reloj. Fast delivery.
Very good and faithful to the announced. Super thick and resistant bracelet. Super beautiful watch!
Beautiful Clock, Japanese machinery
I consider that it has very good quality in relation to the price, it is elegant I do not see any manufacturing defect, it arrived quickly in 10 days . Yes I recommend it
Excellent product, very satisfied with the. Also came quite quickly.
Very beautiful and very heavy watch! Really matches the ad!
the watch looks great and arrived quickly. very happy with
Very good
Perfecto
Excellent product, very beautiful, arrived early
The delivery was fast, in 2 weeks, the watch is beautiful, it meets the description.
Good product
Very nice watch with 1 year warranty. Color as in the picture. I am very satisfied. Thank you so much!
Plastic strap a little stiff, quality note
The clock spectacular
I received it earlier than expected it looks very good, in a while I express my comments
The package arrived very well, has acceptable manufacturing quality and is as described in your description. 100% satisfied
very good
Fast shipping watch nice
I recommend!!!!
wow,wow,wow. Amazing
Everything super OK
Perfect.. Very beautiful watch and the third one I buy.. I'll order another one.. Perfect packing delivery time top.vsle worth
fast delivery. thanks. perfect .
Great watch… Fast delivery…
Reloj hermoso de and genial.
Wonderful!!! More beautiful than in the ad.
show de bola
Product of excellent quality
Watch and top! I will buy another different color! Wonderful!
Very good
Everything perfect and very fast. I recommend very good quality.
Very beautiful my watch .. Arrived ahead of schedule
She's top!
I really liked my watch, it's better than I expected. In fact I'm going to ask for another one.
Good quality, very good
Excellent watches super fast shipping 9 days to Mérida Yucatán
Great watch
The quality is super!! Expensive-Bagato on the hand
Good product am satisfied with purchase hope it lasts quite the material all indicates that Yes
Very good product, arrived before provided
Very grateful for the product, exelent presentation, product quality and delivery before the given time.
Fast delivery, good looking, good looking
The watch is very beautiful and heavy recommend brand naviforce
Loved the watch... order came incredibly quickly in 10 days... Would highly recommend the store and the product... Looks very stylish and definitely worth the money!
I recommend buying from this store honest in everything
Very good
Nice watch.
Excelente reloj NAVIFORCE de estilo Militar. Muy bonito y funciona bien. Tiene una correa muy fuerte de plástico y silicona. Excelente calidad-precio. Es muy llamativo y sencillo a la vez. Tiene muchas funciones, Calendario, Cronógrafo, es Analógico y también Digital. Tiene la esfera muy grande y es muy resistente. Me gusta mucho. Le recomiendo. Muchas gracias.
Very beautiful watch, will buy more, supplier top!!!!!! Congratulations, arrived in 15 days!!!!
Great watch, exceeded my expectations.
Very beautiful watch. Plus he brought an extra gift. The only detail is the strap that is very rigid, but everything else is fine
All same as description Naviforce is definitely the best brand with excellent workmanship and excellent material. They are really satisfied with the product. Parcel Arrived in no time. Seller super recommended.
Beautiful watch loved
Beautiful finish top
Product high quality and same as the picture, super recommend and shipping was very fast, and selling very attentive. Perfect.
очень хорошие часы. ремешок чуть жестковат
súper bonito...tal cual .
Like very beautiful.
Spectacular♥️
Beautiful and unusual
perfect
Very good product. Looks also very nice. Fast delivery and also well protected send.
Best of the best, excellent clock 100% recommended, works everything
Very good quality, such as the image, is my new favorite watch (they sent a little gift)
Delivered quickly I thank the store and I recommend it
Careful.
Very satisfied, item exactly the same as advertised on the web
Very good product and arrive within the specified delivery time
pense em um relógio lindo chegou intacto com certeza vou comprar novamente super recomendo
Forward One Anti snag used ~~ first received is best the weight also moderately or high picture than accept kneader cool and ~ ~ and Anna long ~~ pull the successful ㅆ
Top recommend arrived very quickly took 14 calendar days
Very fast delivery, all packed in the best possible form, quality at first glance-Super! I recommend the store.
Very good. Just like the picture.
Better than imagined, Design is awesome. Will buy again from store
Good !super good
Beautiful watch. Was delivered within 9 days
Beautiful watch, as always naviforce not disappoint me!
muy lindo, igual que la descripción.
I get super fast shipping to chile. Happy with the purchase and it's pretty pretty
Very good watch, good quality. fast shiping
Looks good was very fast shipping
Looks very good first product get so fast.
A wonderful watch is more beautiful and stylish quality than the visual also in fast shipping Thank you good trustworthy victim
Watch very top quality, shipping was fast came well packed, recommend the store
Very beautiful, equal or better as advertised. Came well packaged and less than 20 days.
Beautiful and sturdy.
Very beautiful
Watch very well built, beautiful. All works perfectly
un reloj muy bonito con una muy buena presentación en su caja,se les felicita a todo el equipo detrás de esta , muy buena tienda la recomiendo buenos productos
Arrived relatively fast, excellent quality, very good
Naviforce the always delivers lot of quality and a beautiful finish. The only downside was the bracelet, which is a little stiff (silicone would be ideal). Anyone who can like the post and follow me, to help spread the word about the items I buy and grow in the community. The naviforce as always great quality and a beautiful finish. The only downside was because the bracelet is a little hard (silicone would be ideal). Who can short posting and follow me, to help spread the items buy and grow in the community.
Relógio simplesmente liiiindo, bem embalado, chegou no prazo.
Watch top came well packaged and on time, recommend.
Watch very good quality but found a little hard bracelet in my opinion the bracelet should be but flexible
Great product as ad received fast well packed very beautiful watch working perfectly excellent store recommend
The watches naviforce are, to me, the more well constructed. Recommend too!
Arrived well packed top recommend
I arrived in 20 days, according to the product as the pictures and VIDEOS, I recommend the store!
Respect to the store, I liked it very much, the delivery was also arranged, I'm glad
It's good quality
This product is awesome. I like this product. Company’s survice is very Good. Come to very Fast. I will give to the company must 5 star. Tnx a lot.
Beautiful .... I like it. It's worth the price .. very fast delivery ..
Received. Good packaging. Without hesitation to buy another watches in the future. Thanks Naviforce. Love it!
Receiving in good condition! suitable for delivery or for gifts to people. Thankyou store!
Bought it as a present to my dad .. He really likes it..
Good product quality and good value for money. Item received in good condition. Thanks for store
Really good packaging and satisfying with the product