SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery! Item as described. I took a gift for my wife, very satisfied! Thank you store!
top !
Good morning, my first purchase in this store, congratulations to the store. Regarding the product I am using it for a day, but I am really enjoying it.
fast delivery beautiful and functional watch will be a customer again if required. Thanks
Impressed by this super nice watch that works very well
Product according to the photo delivery on time, recommend
The product arrived on time, as described
I have just received it, I am putting it in order with the application downloaded from the network. I have No arguments to say how it worked. The experience I have had with two watches from other brands Has not been positive. I hope this one lasts longer, but time will tell.
Delivery fast. could not connect watch to the application, GloriFit was not seeing the watch - after communication with store that was open and fast, seller offered to send another watch to fix the problem. watch itself looks nice - everything as expected.
Cute and good
Works well
Excellent Product arrived earlier than expected
ok
After a week of wearing, they turned out to be better than my expectations! The readings plus minus are correct, and the main thing for me was a thermometer. The battery normally holds for this money is no better than the offer. Thanks store
C is perfect
First line is already the second Q buy.
Very top, product arrived well packed and super fast, super Indico!!
Thanks everything is fine)
Great quality product, amazing for cost benefit, congratulations to the store.
This watch is very underated. Beautiful with great functions
Arrived right very fast the delivery
Punctual shipping, safe packaging, same as described.
Very nice product
It was for a gift, for now almost a week and we have not recharged it, it has a lot of functions and temperature, heart rate, blood pressure seem reliable, the pedometer seems to be too sensitive and counts too much.
Excellent store to recommend. the article corresponds to its description.
Received very fast
I like the watch, the screen is bright, clear. After being tied to the phone, they set up easily. It remains to check the working time. By the way, advice, do not spare the money and take it with a spare strap, as the native is flimsy in my opinion.
Arrived in 6 days! 21 days ahead of schedule!
Very fast shipping
Very good! Works perfectly
Very good. Fulfills what promises
Bon produit
Best purchase I made so far! The product is the same as described by the store W works perfectly. I did a great deal.
Well received and satisfied
Recommended exeloente serv8cio muy6
Very good store reliable
Quality acceptable price
Great product
Ótimo 100% JK official Stores !! Matrix of Camaragibe -Alagoas.
Excellent service and store
He arrived earlier than scheduled.
As described
Very good product
The goods are reviews. The pulse is fine. The vise is not Duge exactly the same on the mixed vise of the reague and the show. The temperature is to finish exactly, ale CE to cover the windows of temperature and the mid-middle and a tight fit to the hand. The battery is 6 days in case of post-service coristuvanie, The MOGE is protrimai I 7 ale is not chekav until the day-to-off Reviews of Imena, HTO dcall written in Kiritsi (ale does not run the letter I). I put a good godinnik behind the flower. Recommend
In general, the clock at its price is good, came whole, but on the part of the sensor there are small scuffs. I guess the accuracy of the measurement should not affect. Under the clock there is an app, everything is in a language suitable for you, everything is easy and clear. As for measurement accuracy, there are minimum errors. Pressure and temperature read, but you must understand that these are conditional measurements, as the clock is not medical equipment. I want to thank the store for the nuance regarding the specified value for customs. Bought for mom, she is happy!
Work. I will complement the review after exposing
Everything is gorgeous. I advise the store. Waterproof 100%
Very good watch!
In principle, normal hours. Adjusts quickly. Accuracy is weak. But it will.
Very good surprised my needs
Excellent adoreiii. Thanks for send fast.
i recieved the order but the charger is not working after 3 heurs not charging i don't know the problem was the charger or the watch. thanks
Arrived very quickly
Identical
Exactly what I expected
.wow great app. I love lot watch faces moblie. can change watch face feel look new smartwatch. disappointed 2month delivery. thank you for honest drop off to me. I am very happy new smartwatch and watch faces.
bien
The watch is cute and functional, it meets the target, it's what you pay for! Shipping in 15 days to Mexico
I really liked the goods. Exported to Uzbekistan, Tashkent exactly 1 month. Ordered on May 25, came on June 25. All functions work correctly. Seller recommend. Satisfied with the delivery. It's like I wear Apple iOS watch myself.
All as in the description, charging 50%, instruction in Chinese and English, on the box QR code of the application, download is installed, there is russkmi language, everything works out,, Thank you store.
The quality is good, the temperature and blood pressure measures exactly the temperature of the break-up at 0,1 degrees by pressure at the top threshold at 3 points. With the phone kxiaomi connects without problems. The background changes the silicone strap is pleasant.
recieved in less than 20 days. everything is accurate. one strap is slightly discolored. otherwise everything is ok. havent attached it with application and phone but i hope it works good. will review these watches soon
رااىعة
Clock, although Peter long, more than 1,5 a month, with a discount store 15% you can wait. All work, reading about match. Seller recommend for shopping
Good quality product received in 28 days
Goods come within 64 x days. The product itself is not checked, but the application through the bar code found. Hope all is well.
Better than I expected The watch and beautiful like A large screen, and practical in use, congratulations to store and manufacturing; satisfied
Smartwatch great quality recommend to everyone, store sent super fast
Excellent Is in test battery life
Very good product as they are in the photographs of the publication, 100% recommended
ótimo relógio ,pode comprar sem medo. o vendedor enviou super rápido.
Perfect nothing to say thank you
For now all. I have yet to try it and see if it goes well.
I work all well, accordingly the temperature shows normally, I recommend the store.
Normal hours, temperature, oxygen level shows exactly, the pressure of 10mm RT is understated, in principle for this money the goods are good
In general, the story is like this., wanted after receiving the watch open a dispute about the refund because the watch worked but lived their life.. The screen itself lit up and went out, the menu itself went off, something was chosen and so without the end, I looked at them and thought that it was not even defective. But I somehow managed to turn them off, And once on the third Oh miracle!!!!! They calmed down, earned as it should, I sighed with relief because I waited for them for a long time. I like the watch, they are thin, light, excellent screen, paints, the ability to load various dials, they are very much I have chosen for a long time and the choice fell to
Watch is exactly as pictured. Works fine, but heartbeat etc not accurate. Sorry, but there is the price also to.
good
Cool watch! All functions are there, they work clearly, many options for the dial, you can even put a photo on the screen saver. charge more than three weeks. Very satisfied with the purchase, at 5 +. Recommend.
The size is small for an adult man's hand. But it works according to specifications. I haven't tried under the manual yet as soon as it resists.
Everything is just super!!! Took for mom) everything is fine. Charged, checked all the functions, installed the application, tied to the phone, everyone is satisfied with especially mom!!! A pleasant bonus was the screwdriver and spare holders of the strap, as well as the bracelet!!! The store and I recommend it. Checked with a tonometer, a thermometer and an oximeter are almost the same readings with a small difference: pulse and oxygen accurate and pressure upper and lower.
The only thing in the paper instruction is no Russian call. There is no time setting, but it does not matter to be docked on the smartphone. However, about protection from water, bluff. It is not, except in the description, so only four stars, the experience of using two days, the track is tracked clearly, the delivery is quite fast, in the rest it is.
It's super hot. I recommend!
Long parcel went. but the goods are good.
So not 100% but close, you can have a base at least
I received a watch, bought as a gift for my dad to control the pressure, tested the clock all well, everything works, in general, satisfied with the purchase.
The clock came, everything works.
First impression rewelacja worth more than I paid, see after a month of use.
Very good product. Beautiful, easy use, connected without problems. Like, and was shipped very fast.
The clock came fast, came in good condition
часы пришли в коробочке, без повреждений, очень понравились, спасибо продавцу за оперативность
Very cool smartwatch. All nicely made. One flaw-not very accurately measures ciśnie from blood. Product worthy command.
It is good watch but if it would have a speaker as well then it would've been great. But none the less it's worth the price
To Moscow 11 days, for 1676₽ while everything is wonderful, if we make a discount we will order more
topl
Great watch
As shown in the pictures Recieved the package 4 days earlier than expected even though it is Christmas and new year vacation. well packed!!
Recommend
Very nice watch, functioning as described, nice case and well protected
The clock liked May and not all the functions are there but the pressure changed correctly the bottom 10 was wrong, I just do not understand whether it is possible to take a blow in them At the store in description IP68 and in the instruction I did not find, to determine the time it is more and not necessary
the item is in good condition and it arrived faster than expected... I love it
Super fast arrival