We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
Has a good cost benefit. Got a little big on my wrist but my wrist is thin. It does not have so many functions and screen options but at the very good value.
This is a nice smartwatch, I checked a lot of reviews, and this watch gets a 10 on price/quality. Had some problems with the delivery, contacted the store, they solved this immediately. I recommend this seller!
Good quality product arrived before the deadline! Top even the quality
Very good product, could have put some protective foam, because the Brazilian mail is not reliable, but it arrived without defects, it comes with manual in several languages, including Portuguese
Received .. Packaging in very good condition, very nice article, I will hardly use it later I will continue to comment ..
Product was sent quickly, the same day you registered the payment, it was already put for shipment.
Everything quiet, fast delivery, original product, excellent product description. Super Indico
Everything came right, the watch is extremely excellent for the price I paid
And very beautiful, the finish and perfect. I have not tested yet, but I believe that it has a good functioning. Arrived with 14 days from the date I bought and came well packed
Mega fast delivery, excellent quality .... Same quality. Buy without fear .... Show Show
Very good smartwatch. Well replaced my MiBand 6. left to be desired in some details in the functions, but I am satisefito anyway. Arrived very fast.
Excellent cost-effective. Product arrived on schedule.
Beautiful, the way it is in the ad, it fulfills what it promises, and detail, it was scheduled to arrive on January 12th and arrived today on December 29th.
BCG vaccination and of course I will be in the and of course I will be in the and of course I will be in the and of course I will be in the and of course I will be in the and of
Love this brand haylou I have other products of them
The product is satisfied. Some things are not enough than Galaxy Fit, but the category is different, so I am satisfied with the cost ratio.
Good product, comfortable and stylish!!! I recommend. Arrived after the deadline, but was problem of office.
The watch is great, works well and connected with the cell, recommend!!
Very good product. Very nice watch. Best price. I recommend it to everyone.
Watch very beautiful, a cost-effective, can buy without fear!!! Hell acquisition
Produto chegou antes do prazo estipulado, muito bem embalado e funcionando perfeitamente.
A beautiful watch I am very satisfied, several sports mode and several dials. The battery lasts more than a week
Very good and even more discount 50% thanks haylou, arrived in 15 days
Personal, found the watch with a very good workmanship. Crisp and found a definition screen display excellent. Even the price of the watch. The meter BPM it gave exactly equal to a device that got here. Well need to date it. The touch is very responsive. It accommodates the wrist. Use iOS and had no problem timing or something. The picture brightness it is only halfway. In store has several other dials. The Manuel comes in various languages and even in Portuguese. PS. Has QRcode to download the app correct :)
Very good arrived the way I wanted, well packaged fast shipping without wrinkled. Have as put in Portuguese with app Hello haylou, in settings of haylou RT2, there have change the language on Android
Arrived in 20 days, in good condition, all OK, the product is wonderful!
Ótimo produto.
The product is high quality construction, robust and beautiful! Is a little bigger than I imagined, still loved. Came well packaged, no wrinkled in box, and working perfectly. Is great for monitoring activities, heartbeat, sleep. Besides these features are: Weather forecast alarm clock, display messages, control track audio level display brightness, find the cell, stopwatch, timer, etc.
muito bom. cumpre com o prometido e é bonito. não tão leve nem tão pesado. achei que ficaria grande mas ficou excelente. vem bem embalado e chegou antes do prazo.
Amazing service from the store, fast shipment and item is as described. I am very pleased overall. Highly recommend.
Came well packaged and arrived with 14 days! Top too
The clock is great. Charge is about 2 weeks. Menu in hours in English, all messages and notifications come at Russian. The app is also Russian. Everything is clear and convenient.
very good store recommended item as discribed
It's OK. Price quality. I got a call. There is no Russian language. App at Russian.
Great product arrived in 10 days, material high quality
Good quality product and beautifully finished.
Excellent Product, meets what you promise, is a good quality device, so far it looks very interesting. He arrived in Colombia in 24 days, ahead of schedule.
Thank you, very good
Accurate description.
Arrived on time and in excellent condition!
Arrived 3 weeks before the estimated date!
Gostei muito do relógio, tem vários esporte, o que é ótimo! Aplicativo bem simples, mas completinho! Ainda não testei os modos esportivos, mas parece que será ótimo.
Excelente Produto
Very good works very well, has very good functions
I loved very beautiful
good product
Sinceramente, não gostei. Em relação ao RT, não vi melhorias. Acho que é um IMILAB KW66 com dois botões.
Fast shipping
Excellent Product
estoy probando el producto, es la calidad que esperaba, envío rápido.