SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived in time, very good the product, I recommend the store
the best watch I ever had! the price, the quality! everything is good! I recommend!
I took it as a gift to the tribe, she is satisfied. thanks to the store
I liked it very much, very useful and beautiful, everything came right as description I am satisfied!
This very nice My husband loved it as it is his first smartwatch I arrived very fast Thanks to the store
Hello, I received your watch very well quickly arrived fast and efficient connection to the phone but I do not find how to activate the vibration can you tell me thank you
The watch class sits on the hand well the screen is good there is only one minus it is impossible to dial the phone number
Excellent product! Very easy to handle, the shipment was fast. Happy with the smartwatch.
The color did not come from what I ordered. I wanted gold, but came, in my opinion, more pink pink.
It is very beautiful, well sealed package, protected product and in good condition
I have been wearing the watch for a week, came with charging 61%, the battery has not finished yet, I like the watch, I bought the watch to find out who is calling and writing, came very quickly, about three weeks, thanks to the store, product recommended
Excellent meets what it offers, arrived in the time offered, store recommended
Good watch working well exceeds my expectations I really liked it. I definitely recommend it
It’s good, specially battery life ❤️ Highly recommended
Smart watch is cool, super for money!!! Plugged In, the app has set everything you need, everything works, the charger is magnetic, I am satisfied with the purchase
Very good product, well built, soft bracelet design beautiful with these are 3 Q buy from the previous brand was senbono GTS, I liked it quite
Very good product, well packed, everything came as in the description Came well before the scheduled date.
The year-old, having made 16 grudovs, and having passed away 4 days, we will finish the shvidko. The sound of a smartphone shvidko. Behind the chetiri day, with the last year, the shirt of firewood, rushed to the shower, giving it a couple of times, all the harazd. And the head, the Ukrainian menu. Dear store.
Very good quality materials, precise watch functions, suitable size, happy with the purchase
In Ukraine, having bought in for three tizhna. The most vidminna-especially close to the country. Housing metalwork and good cars. And the axis of the menu itself was not matched by the phone, but especially the vibration of the display in Dafit programs. Z'dnannya herself with phones at the Android base and iOS is not a viklikaya sumnivu-a link up to 10 m and not a double. All devilry, doctors with vibera and telegrams, come. Charge trimayut 5-7 days in the mode of the koristuvannya. Ukrainian language is present, if I want to shift the font and shkutilgayut. The silikonoviy chokhol was included in the kit. I recommend the store! But vow to the rashists a bazhai of death! Glory to Ukraine! Glory Zsu!
Arrived much ahead of schedule, I really liked the watch, it exceeded my expectations. I will still test if it is waterproof, I have no KKK courage.
I liked it very much arrived super quickly, I will buy another one
It will arrive I ask, it is the second I ask because it works very well
I love it. I downloaded a new face and it got installed on the watch in real time! Amazing. Tracking is awesome. Communication is top notch. Seller and product highly recommended
The watch is beautiful, good material, excellent Crystal, good quality silicone extendable, good at menu scrolling speed, super recommended, I will use it and hope to continue as great as it is now.
The product is well packed! All safe and sound! The product is great! Thank you store!
Reached the novosiba within the specified time frame, packed well, were charged by a third. Look great. Screens can be changed from the application.
Watch is not for show-off. Probably for sports, work, etc. The material of the strap is very comfortable. From a sharp turn with a brush, the display is turned on for a pre-selected time. You can choose the cover plus add from the proposed one.
Everything came in working condition, only the battery is completely discharged. How we will behave further in work, we will look.
Nice product.. delivery was very fast.. it was showing two months for the delivery, but it delivered within two weeks. working with android
Very good, it has a well fluid screen, and very easy to set up, long battery life, great cost benefit affordable for the cost. Seller sent very fast, I bought it the 05/12 day and it arrived in my hands the 21/12 day.
Great product. The silicon case a bit big its ok.
I was surprised your arrival arrived two weeks before the estimated date. We haven't tried it yet because it's for a gift but we'll wait for the right person to open it and try it
watch arrived earlier than delivery date.. very accurate to the description and is very silk. I love it and recommend
very nice watch. battery last for three days and shipping was fast I recommend you can buy thank you store
Sent 5 days very quickly passed. Very good quality product
Good day, arrived as described, well packed perfect, the easy application to connect with the watch, and arrived on time without delay, recommend.
The exact product description, very satisfied with the service. I was able to follow my order all the time. He arrived in time.
Wonderful clock purchase Second Order Date November 24 and receipt December 14
It's very nice, I love it. I arrive very fast only take 11 days to arrive in Mexico
Everything is super! Teas are very high quality!
it's the perfect thing i bought , i took too
I arrive all very well as described I loved I am satisfied are other purchases
Excellent product, as described in advertising, shipping was fast, and the perfect packaging, came with everything I asked for, thanks
Delivery on time, the watch is cool, corresponds to the description, downloaded the application, connected without problems, thanks to the store!
I have received the watch as the description, very well packaged, is missing to set up, synchronize it and see how it is. I will be making comments
Very good product, very satisfied with the quality! The product came well packaged!
Beautiful. For this excellent value. Arrived very quickly.
Watch Super! The only thing, the dials are all in English. I wanted to remove the star, the store gave a peel for the watch, decided not to shoot. I have not yet figured out how to put a photo on the screen, if possible. And so all that you need to watch do!!!
Well packed. All correponde description. Delivery on schedule.
Thanks to the top store reliability arrived today morning perfect item as description quick shipment in 10 days was very satisfied recommend to everyone. porgo sincerely and at the next Hello
Watch similar description very sensitive screen Top I liked and indicate the reliable store Back to buy the product is sturdy box worth coming but the important that arrived
Got everything right as the description… Recommend both the store this store.
The watch is beautiful, wonderful, well made and arrived on time. Am super satisfied.
Long no פתחתי but looks like in description. Wrapped good. אעדכן after שאפעיל it. It's fast
They came late, they look normal, I will understand, then I will add a review.
good quality and fast shiping, recommend the store.
The Watch arrived too fast in perfect condition as described very nice very practical delivery excellent will take almost nothing fully recommended excellent service and fulfillment and send what offers what is most important and the price is uncompetitive for its quality is very favorable
I knew that watch. The first broke down after a month... I always wait for the store's decision... that's why I changed seller
It came well fast in 1 month, and so far everything well I don't have any left, super thin and comfortable and battery if it lasts well
Excellent is already the third I buy highly recommended
Come in 30 days. Very good ones. Recommend.
Beautiful Watch arrived on time, selling very attentive excellent now only tests. Recommend to everyone
Are beautiful, excellent quality timely delivery arrived in perfect condition, selling very attentive excellent recommend to everyone.
Smartwatch very excellent had already bought a This is the second, battery lasts almost two weeks all working as shown in the description, other remarks it is IP 67 take bath with he resisted as described very satisfied with the product
Excellent, bought 24/8/22 and received 9/9/22 without fee.
Ordered 16.08 came 07.09 whole and infected by 30%. I will check the feedback
Very nice design arrived at 15 days of the order I still put it in use because it is a gift but later if I will go that the box already works does not bring a warranty stamp
Fast shipping, in 10 days I arrive conplete and well packaged. Exelent clock, it works smoothly. Easy to use. No need to contact the store. Recommended.
Excellent product and
Excellent Product, meets everything offered, good size, shipping long before scheduled
Very good product, fast shipping. Excellent store.
Quality product, good definition screen, shortcuts that quite access the main functions without wasting time browsing menu, good response, navigation fluid, good battery life, until the moment satisfied
Top arrived on time, and well sealed very satisfied+
Sweet once but in the best of it and at the same price take this
Got everything right, great store sent super fast, only took when arrived here Post Brasil and crap, was two weeks stopped in Post Office, But the smartwatch and beautiful and great, my wife loved
Arrived Super packed called worked
Excellent watches, look good, connected to the iPhone immediately. The box was without film.
The tried and very cute for the cost or paid and valid the recommend great store
match to pictures, good product! good store ! go for it ! produit conforme au photo, bon produit, je recommande !
Our was was Asustado with speed.Watch our top congratulations. speed
As in Product Description
It works very well even the application is fluid the only thing the values you take are not so real except the step counter and sleep monitor that if they are recommended, messaging features are very good and when you get a call tbien is able to let you know
very good watch
Lovely watches. I highly recommend. It is a advertised.
Very good, although slow but 2 months, am enjoying ....
Beautiful watch just like the picture. Didn't have to communicate with store.
Very good communication with the store, he helped me with another purchase at his store. The clock is very nice. The only thing the store has very little variety of straps for the model. I hope you will have my comment.
Arrived within two weeks. Very good condition, well packed.
Date of request 18 Joan and receipt 13 July wonderful watch and well packed
Very beautiful watch, like quality. Then arrived very fast, perfect. Now is use to see. Thank you
Totally according to ad. Quality according to the product!
Excellent watch, works very well and has all the features that indicate, from step count, calories, climate, take photos remotely, sleep, music, heart beats and you can put the wallpaper we want from our gallery. I haven't tried water resistance, but everything else is excellent. I recommend it.
Good pruduction, with various functions, and aseptable design
Product as described in AD, just have not had the courage to wet to see if is waterproof, came well packed, arrived well before time am very satisfied with the goods, recommend buying.
Very nice watch nice and easy to use arrived quickly thank you store
Delighted with my purchase, get super fast and the product I worked from Marvel
Same as the description of the store. Delivery time best, nothing to bla.
the store is scamer dont buy this watch the box is empty
Always buy very good and comes faster that also think good. Comes beautifully packaged.
Article is good. Recommend not include the plastic protector because it is large and does not fit properly to watch. When it works, we will test it in water
So far right looks great, came fast now is test
good product
The request came as the ad, store shipped very fast, excellent product quality, super recommend. Mail the increasingly slowly .... rest all perfect.
Watch arrived on time, well packed, store recommend, OK, practical wonderful app easy connection
Top product, like DMAs, recommend. Good workmanship and good quality, like! Plan to buy others.
The smartwatch works real fine.
Like have great quality congratulate I recommend! Will buy more
my watch is very Nice and I love it
Very good!! Fast delivery and well packed
Very good like. very and arrived ahead of schedule and recommend
Arrived as advertised and well packed to be tested later
Watch more beautiful in person, arrived on time, arrived intact now only tests, selling excellent.
Wonderful watch and beautiful and suitable price thank you
The truth is very nice, it looks like the description and I get very well packed. I didn't love that two of the straps were practically the same color, but from there on I have No complaints.
I ordered my daughter and son-in-law as a gift. They really liked it!
Genial
Excellent watch, well packed were,
The watch liked, as for me so excellent case in size, the strap is soft. Connected to the Samsung without problems, everything works fine.
The watch will go. But the dials are some children's and additional ones are not loaded. Pressure measures but not particularly accurate.
Top arrived on time and the watch and perfect congratulations ..
llegó súper rápido al país y bien empacado se ve bueno y de calidad falta probarlo
This is a beautiful smartwatch. I love the speed and feel of the display screen.
Beautiful smartwatch
Excellent shipping speed very standard time
Very good compared to Taman
Odlican kvalitet, brza dostava, pohvale
Prima
Product complies with the description. Arrived in two weeks. Well packed. Even though I try well @@@@
хорошие , ремешок мягкий, приятный на ощупь
The watch is good, the charge is kept normally. All notifications come, even with VC, if included in the annex to the clock. Wallpaper can choose your own
Fast delivery in 16 days. everything works without problems.
Excellent product, very nice and size is great
Very good
Perfect.
Very good goods, does not lag
Watch Super!!! Iron, the screen is almost without frames, the colors are bright, unexpected to see such a price. Thank you very much to the store, manufacturers and friendly China, what would we do without you native!!!???
The watch is very cool, functional and beautiful! Unfortunately the problem is having to rely on and put up the uselessness of mail!
Thank you received in good condition
Good watch, fast delivery, but the second strap does not fit...
Very beautiful
The same description but needs the support of the entire Arabic language will not cut the letters I wish a new update and delivery delayed 40 days
The product came to me in very good condition.
This is unbelievable! Ordered as a gift 4 pieces at the price of the cheapest option. The message asked for two more expensive ones. Seller-well done! I did. The order came two weeks earlier.
часы супер, функции заявленные все работают на ура.
muito bom
We arrived in Chisinau in 17 days. All as in the description, the goods are good. The store is excellent I advise you to take!
prodotto come descrizione confezionato bene arrivato in Italia in circa 13 giorni.Sembra funziona bene. buon rapporto qualità prezzo.
جيدة جداً
Delivery is fast, packed in pupyrku, the box is not crumpled. Corresponds to the description, most importantly-measures the pressure with a small error. All the necessary functions are there. Very satisfied, for this money just super. Do not take a silicone bumper. Seller recommend.
Quality nice
Great product only vibration a little weak
Very good. Product quality. Very satisfied.
At the moment it looks like a very good product, I was stunned, and for the first time, A product have spent very little time to arrive. Congratulations.
Made soundly, the material is pleasant, installed the application and the device earned immediately,
Everything is very good! Thank you so much! Delivery, packing, quality of goods-everything corresponds! I'll add later, after operation. I recommend it to everyone!
My daughter liked. Recommend buying, and came fast.
love it
This article is really nice. It conforms to the description. Just that there is a little worry about heart rate and blood pressure.
Perfect! Came well packaged with plastic bubble and am using! Recommend this store!
Very accurate. Took as a gift.
Arrived within a month Recommend the store
Take and Day arrival Thailand watches beautiful function operate well
Very good recommend everyone surprised me
10 stars, super watch. Delivery was tracked, came before the deadline, packed well. In general, everything is as in the description. Many thanks to the product for the quick checkout and delivery. Recommend.
Bien reçu Super
Item as described recommended store
The. Product corresponds to the image
Received the goods without subject, very well Pack service was good and good quality beautiful watch. Thank you very much recommend
Fast delivery, well packaged, works well, I recommend.
Looks good arrived very fast
Got without one light
the product is perfect. shipping was fast. I love it
Good quality
가격대비 좋아요
looks good bought for my kid so didn't try.
Delivery to Sochi month.
Very consistent with the description. The Watch arrived quickly before the delay. I recommend the store to 109%
it's a good product delivered in a short time
I liked the product look cool according to the indicator of oxygen in the blood, the pressure, the rhythm of heartbeat is not accurate, but I expected it after all, it's not a medical
Good quality beautiful and features good watch
Very good thank you for the service
Good product, I like the brand, recommended.
Great product and worth money
According to the description.
Bought 2 the same brand, but different models, came along, the 2 in the same package, very fast, China for Salvador, took less than 20 days, about 12 days think, enjoyed and was expected to arrive in about 30 days.
Excellent watch. love it. It is imple to use. Download the app "Da Fit" to sync the watch to your device. You can download new "faces" for the watch display and watch it change in front of your eyes. Delivery was pretty fast - impressed with that for sure.
great watch !@@
I arrive very fast, in 10 days, well packaged and as described by the store.
Fast shipment and delivery.! 7 days by mail of the Russian Federation to the Kaliningrad region. All declared functions work. On moisture resistance did not check. Product and store recommend.