SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Testing.
Got the delivery in 19 days. The goods is as described. I would highly recommend purchasing from this store.
fast shipping, item as per the description, i recommend the store
The product exactly meets store specifications, super fast charging compatible with original huawei head mate 20 pro. I arrive much earlier than established, I completely recommend the seller, excellent service.
Looks good, still will test.
Good, nice cable. The quality is excellent. Fast charging works.
A good, thick cable in a fabric braid.
2 meter, 6A szuper gyors töltésre alkalmas! Megéri az árát! +++++
Excellent braided cable. Supports the dash load on my power adapter. A satisfactory purchase.
ok.
The cable is good, thick. Charges normally. After a month I will add a review, if there are any jambs
Excellent cable. fast charging supports.
Products complying with description
Honor 20 pro, fast charging supports
Everything is fine, quickly sent and quickly delivered (in Russia it was not tracked). On realme GT fast charging and data transmission works.
The order came in a collection package. All cables are of good quality. Support fast charging, depends on the phone and power supply of the charger. The Redmi phone takes more than 8.73 volts and 1,150 amps. Pocophone has less about 6.5 volts and 2,1 amps. Its money is definitely worth it.
perfect
Excellent goods, excellent quality, very satisfied! Thank you very much to the store. Large 5 stars. Fast shipping,
Everything is Wonderful
Supports fast charging of the Huawei phone.
I haven't used it yet but it looks good.
All norms
The quality is excellent, the material is dense, I'm happy, I recommend.
Delivery to Belarus is less than a month. Supports fast charging
I got 13 days earlier. Super fast shipping. I 've tried it once and in principle the load has been very fast. It's great that the ends are reinforced, I 've bought it mostly for that. You can see a hard cable. I recommend it
The cable is not for turbo charging! Just fast charging... Does not match the description
Good wire, works fine.
Thank you so much! I'm happy with the order.
Goods is good. This time it took 11 days to arrive at my home in Japan. I ordered at 2021.12.12 04:23. I received at 2021.12.23 13:37. The period from ordering to receipt was 11 days. I think that the period until receipt is within 7 days, that is 5 STARS. I think that the period until receipt is within 14 days, that is 4 STARS. So this time is 4 STARS.
Good, soft, supports fast charging
Corresponds to the declared characteristics
They're good.
5 weeks delivery
The cable is very good looking. In the fabric braid. Overall very satisfied
Very good soft lace, with fast charging.
Good qulity
The cable as in the description, fast charging supports, the store sent quickly, you can buy other things from him, reliable.
Good cable at very good price. Fast shipping. It's worth it. I recommend 100%.
The article presents very good quality really is what I expected to recommend this shop with good products, at first I thought the cable was shorter but it is quite long and very useful to use
faster charging cable 6A and its worth for money , 100% satisfied
I ordered two wires of different colors, came in the same way, for this I removed the star.
The order was sent within a month. All orders came in one package by new mail.
It's okay.
One of the best cables for Super VOOC charging, declared 66W gives out. It's nice to hold in your hands! Thanks to the store, quickly delivered.
The cable is made neatly, qualitatively, very soft
EXCELLENT quality, thanks, fast delivery.
Excellent wire, works well, charges really quickly
Excellent cable, turbo charging (mi turbo charge) supports. Soft, rubber bending edges. Ordered two different colors, the store sent the same.
Quality is super!
Norms
Thank you. The order was combined, tracked completely. Quality is good, fast charging works.
3 meters long and works very well.
Thank you very much to the store. The cord corresponds to the description.
Quick to arrive just like the description
M 'yagky, shvidka charging pratsiu.
To Poland in 25 days, support fast charging for Huawei p40lite (40W)
good!!
All as in the description
Excellent wire to the store 5 points.
Have multiple type C USB cable ordered and this here surpasses all! Top quality, beautiful flexible, flexible connector. For the money a no brainer, for a USB C cable. Long-term test stands still, but I am extremely confident that it the best cable is what I ever had! Clear recommended buy!
Soft and flexible cable, reliably sealed in connectors. Corresponds to the description. The store constantly informed about the state of the parcel.
Everything is ok, the item is 100 % compatible with the description, I recomend the store,
Everything is Ok the quality is good
Cieniutki very, not screaming fast charging immediately on your phone. Later only fast the turns. Połączyli with other wysyłkami
Cable is good. Corresponds to the description. Turbo charging supports. Seller recommend. Shipping to Hmao 19 days from China.
Arrived and under trial
All OK, delivered to Kiev ukrmail for a month. Description corresponds, thanks to the store!
In working condition
Perfekt, looks Very good.
as described
Excellent cable charges very quickly phone!!!
As described in the store's announcement, good quality product, good presentation and fast shipping.
Excellent, I recommend!
Product complies with the description. Arrived before time. Recommend
Great Cable
i am fully satisfied with this cable. original 65w supported. within 15 days i received it in Saudi Arabia. so fast. the tax was 0.59 Riyal. no need to pay less than 1 riyal.
Delivery is a long time and so are the pogredili
Good quality type C cable. Quick Charge, very happy with purchase. Recommended store 100 X100. I'm sure I'll do business with you again.
Thank you very much. The cord is excellent. Came fast
Excellent wire quality. Fast charging works.