SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super
It can be charged stably. There is no problem with packing.
OK
Almost two months went shoelaces
Norms.
Delivery is exactly a month, in the national parcel.
Delivery to Kiev took only 3 weeks. Packing in Pu bag and mention Brand Brand package. Excellent Cable 1 meter long, the plug is strong, reinforced, nylon braid. The micro USB connector is perfect for my mobile. I'm sure it'll be a long time. Very satisfied with the goods, I recommend you to buy.
Parfait
Delivery in 24 days, (ukrpotta).
Came to Ukraine with a new poshkoy poshtoya. Yakust is good, I do not lock up the floor once.
It came quickly. Works. Charges the files. Packed well
It's on time. Everything corresponds to the description. Quality is good.
Product equal to description. He arrived fast in two and a half weeks. Accept fast charging
Great cable. I take this company many times already. Enough for a couple of years. At a length of 1,5 m, the voltage drop is minimal when quickly charging 1.5-2A (see photo). Seller and recommend!
Cables are perfect. Delivery before time. Packing is great. In the photo already without the main package with a purpous film and packing hard cardboard. Recommend!
Kabli Makhir bzaf and profitable no price no quality with a thread means matkhavash it breaks and the head of Diallo quality Diallo decorated with the best cables Class C Li By the shipping arrived, the time of 20 days is not the advice of judo Lee Long dial one meter and see the owner of the store to give discounts minus $ some times tried to take a
Charging Cable of good quality, on the outputs are plugs. Full phone charge for 4,5 hours.
Very good quality and operation as always. It came well protected and presented. Shipping pretty fast
It's OK, the goods came to the one they ordered. Thank you.
Fast shipping and all perfect, the cables I needed, OK the cables I needed for my mobile and Tablet, I will test them as soon as possible and I can
Delivery to St. Petersburg about 2 weeks. Sent fast. On the cable were plugs plastic on both sides. At first glance, the quality is good. Very clearly included in the connectors. Let's see how long they will serve. I'm happy with everything. Took immediately 2 pcs.
Delivery is fast, 18 days from the time of order to receive at the post office. Shipping in 17 hours. Packed in a branded envelope with an inner navel and a branded sealed bag with a sticker with parameters. Color and length as U ordered 1,5 meters. The actual length is only Cable (excluding the length of the plugs) 1 M 52,2 cm. I have no load for checking, but 1,5 a exactly holds, I think and more will be able, given the length of the excellent result. Medium stiffness, in braid. Looks stylish. This is not the first order here, always everything is fine. I will continue to order here. Price including store coupon (2 $), coins and coupon parts = 0,94 $. Sent without unnecessary conversations.
Excellent Product, vention already in habituou products excellence! Super elegant and fast charging cables, fantastic product! Strongly recommend!
Ordered the cable on November 12, 2021, came to Moscow at the post office on December 3, 2021 at 5 A.M. There's a notice. The parcel came from 4 different parcels in 1 package. All parcels are wrapped in a navel. The cable is good, it works, it charges the Samsung phone. Did not check the current strength of 3 amps or not. Overall satisfied. Recommend.
Hello, I do not buy in the first of this store. Goods under such a name, as a rule, of good quality. This time I did not even have to explain, about packing and fast departure. Three goods in one package delivered in two weeks. Thank you! I will check, I will try to write to you, whether everything is in order this time, with respect to Vladimir...
Everything is fine! And the cable is good, as in the description, and the packing is excellent, and when charging, it is tight, and the length is suitable, not in a box with a smartphone!! Delivery fast with paid standard delivery! Thank you store!
Came in two weeks after SDEC. convenient. The goods are frivolous, and what are there. I advise the store
He arrived on time and meets the descriptions, very well
All excellent fast charging supports delivery fast 20 days in Gomel!
Packed well, the goods came whole. Yusb of good quality. Product and store recommend.
The cable is branded, high-quality braid, the plug is clearly included in the connectors! I recommend both the product and the store!
The order came in a month. Excellent cable, well charges, everything corresponds to the description. Track was partially tracked. I recommend the store and thank him very much.
The order was exact ordered 10-23-21g received 11-15-21g received everything safely packed whole not crumpled excellent micro USB cable for the phone checked.
Took for pairing with the laptop. The cord supports both data transfer and fast charging. Happy with the purchase! Seller umnichka!
The store is very good! I recommend his store and his product! The delivery time - 18 days. Thanks !!! My cashback link: http: // MegaBonus. com/Invite/tsexdkgctksqmskx8 (delete "_" before ".com") (My cachback link is: http: // MegaBonus. com/Invite/tsexdkgctksqmskx8 (remove the space before ".com").
Great thing! Very necessary! Many thanks to the store⭐⭐⭐⭐⭐
22 days to Nizhny Novgorod. Good quality wire. I took a wireless keyboard for charging, because The regular wire is short, and 2 meters is the most. Happy as an elephant. Excellent store, 5 stars!
Seller responsibly took to order, The cable was delivered very quickly. Quality is great Very happy to purchase. Thanks store Thanks seller
The goods are quality, fully consistent with the description. Delivery is fast, packing is reliable. Recommended store and his chic shop of the best goods.
Excellent cable, for such a cost (28R with coupon and coins) so in general a gift. With a normal power supply, it charges quite quickly. Shipping fast. In general and the goods and the store I recommend, order-you will not regret it.