SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool cord, charging holds tight, delivery less than two weeks!
For iPhone is great!!!
The goods is according to the description
lovely item, it's not a high speed charger, it charges at normal speed. If you disconnect the cable, it doesn't charge again, I have to take it out of the charger and put it back it. The design and cable are very useful, the cable can be placed at any angle. Despite the few minuses, I love it and I am very happy with it. Now hubby wants a few, so I will buy some more.
Good charger, very convenient
Everything works fine. Interesting design. Thank you developers cool thing invented)
All is well
successfully arrived to Ukraine in few weeks. all as described. best regards to store.
I order for the third time-the first myself, the second child, and now the husband asked. Like to use.
Received. Cable in good condition. Will highly recommend. Fast delivery too. Thank you.
Correct. To Honor 9 Lite approached
Convenient
Everything is super, the description corresponds.
Garniy brand cable. Arc of the magnesium. The store and the goods are contagious.
5Post Super shipping, no problem thank you! Cable norms.
It has come on time not the first time I order from this store the goods normal works all well, fast charging does not support if that so all is well
As always on top. Magnetic, charging.
Delivery to the Kemerovo region 9 days, courier to the door. Recommend.
The cable came, such as it was declared. The store left only positive emotions...
There was probably 2-3 weeks, especially needed was not behind the track did not follow. Received on mail, packaging pet bag, top Pupyrka package. Externally, the cable is very neat, charging goes, there is no way to see the amps. The answering part of the cable with magnet has a blue backlight, it will be convenient to search in the dark. Well, now there will be no need for dro .. to pull the connector in the phone, the magnet of the plug does not bother, even on the contrary, less dirt will fly
Excellent cable. made qualitatively. corresponds to the declared characteristics. I recommend.
This magnetic cable is just super. The goods came in excellent condition. The cord is fabric on top. The magnetic connection is dense when the cord is connected to the socket magnetic connection glows. Goods good
The goods are excellent! I order not the first time! Delivered as promised on time! Product and store recommend!
Quality class lace. Strong magnet. Everything works.
I came very quickly. Three days on the way. Looks like quality. Let's see how it shows itself. As long as everyone is happy.
Got to NN in 3 weeks. I ordered 2 at once, TC already have experience of loss. Cables took from the same store, for a long time. It came with the right connectors.
A good magnetic cable, a fairly strong magnet, a mobile connection in all directions, took 2 meters, it's very good that there is a choice of length, the Mini USB connector connector connector comes tightly included and USB, magnetic mini USB I inserted into the smartphone and do not take out so I go, This does not cause any special problems, but when connecting additional. Convenience, contact does not disappear, because of the convenience I stopped quick charging to use, I recommend, all good!
Ela 1 month gelib cixdi super razi qaldim
Excellent charger on Android. Everything works, you can not shoot a small block from the phone, it does not interfere. Packing factory. Recommend.
I take the third such cord 1 m, charges perfectly, the first was on the test) The cord is worth its money! Delivery super fast to the CBD!
Apparently biena quality Nice
The goods came quickly, safe and sound, packing air film, the cable works well!!! In general, five stars of five, thanks to the store!
Everything came quite quickly, for 2 weeks in the Moscow region. charging Super, fully meets expectations
Everything works, but does not support fast charging on Roso F2
Good quality, all the reviews. Delivery 26 dnev, I recommend.
The store sent quickly the quality of good store prosperity.
Cable made porzadnie. Recommend
Packing is good, delivery is fast, store recommend.
I recommend this store. The seller trades in quality goods. Bought for one cent high quality magnetic charging wire, with strong magnet and swivel head.
Product priishov shvidko pratsuya
Quality at altitude. Lace with illumination. Thank you very much to the store.
Works. Many thanks to the store
The wire is good, I order not the first time, now as a gift!, I recommend the store!.
The quality is good, the magnet is strong. in Zaporozhye went 3 weeks, the store sent quickly.
Excellent.
Good "laces", I order the third time. Recommend.
perfect and fast speed delivery
Very good product, satisfied is my second purchase. I recommend the product and store
Good quality cable, very convenient. I ordered it, it's the second. In general, the description corresponds to, I recommend to buy. Track tracked, delivery about three weeks.
Very pleased. I buy the third time. Strong Magnet, convenient twist cord and phone connection and soft cord.
Good magnets I order not the first time
Delivery is shvidka, it is twisted. Take a walk. Natijno Finer is on the phone. I'll give you a description. I'm selling it.
Delivery to Lviv, Ukraine 21 days. Packed well in a bag with a navel. It's whole. Cable soft outside matter. On the connectors of four contacts, why? The micro USB connector comes not to the end to charge with a cover. The microUSB connector is not very easy to sit in the phone and almost does not hold in it, it is connected with the design of the connector. The goods are in principle satisfied. I recommend in principle to buy
It's like the description. I order the third wire from this store.
Norms lace, comfortable, flexible. The truth with it is charged without turbo mode.
Exelent cable I tested it and charged quite well, it is super flexible thanks
Everything is very fast. delivery to Kiev 14 days. The lace corresponds to the description. Works well. Recommend.
Thank you very much to the store. The inclusion indication is inside the magnet.
Delivery of the parcel 20 days. good, quality cable for charging. the magnet keeps well. to buy I recommend. Thank you.
Perfect I recommend this article for anyone who has a laptop, I will recommend for my children.
The cable is wonderful! Definitely recommend! Charges Well, turns all 360 degrees. It connects easily. Thank you, buy, you will not regret!
Everything works, not the first time I order, at the beginning of myself, now my husband ordered one more. Very convenient with magnet and movable mount. The phone is charged without problems and quickly.
The parcel arrived very quickly. From the loose socket, the wire can go out with the plug.
Is as described.
It's all right. Thanks.
Cord on the look of good delivery in a fast 10 days in Astrakhan, description exactly in exactly, I recommend the store
Qualitatively and quickly. Five stars! Thank you store!
Delivery to Ukraine takes exactly 18 days by the Ukrposhta postal service.
Took 2 meters came in intact magnet is good convenient to use. Ordered at 13.10.2021 received at 26.11.2021 (44DN.)
Unfortunately the charging time is slow
Like discretion. Product in good quality I like delivery too fast less de10 day ......... Thank you store ..............
Very long waited for your charger. I like such cords with a magnet.
The product came in accordance with the description. everything works, I recommend and the store.
Works once (1/1). Or when the shipment was transferred, the cable or something with the plug. I open a dispute on refund (!)
The cable is great! The quality is super! Delivery is fast! Everything works! The store is sociable! I recommend it! The cable is excellent! Quality is super! Delivery fast! Everything works! The seller is sociable! Recommend!
Excellent cables, I buy already 4th time, took different types. Quality for 5 +, very convenient. Seller Thank you! Take in this store! Very fast delivery and excellent quality,
Received, thank you, brought the courier of Russian mail straight to the house and handed it personally. Ordered 22.10 brought 7.11, checked-everything works, thanks, the store is super, I recommend
Shipping is about more than hang just as Arthur 삿 David take the cotton plain old enough to drive Living Love compatible being uncomfortable with this arrogant three cotton cap until the charging jack end on the magnet round credit card magnetic insecurity. Takes just satisfied end ~~
Great wire.
Hello, the goods came all well, thank you very much!