SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Dwanco (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://dwanco.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Luxury watch Lord Park and the price of the price is invalid citizen and store Tani people navigator les shipping
Ótimo
Good hour. I got here in 18 days.
Cool Watch
The watch is super, I buy it for the second time, because I gave it to a friend, he liked it very much., The store is reliable!
Everything OK
Clock fire. Their money is definitely worth
Excellent sale
Works perfectly satisfied
otimo
Very good. Weighty. The strap is not very. The color is glossy, and the photo is similar to matte.
It is very beautiful and looks very good
Good product for price
As described!
top d+
Very beautiful
I liked it a lot, it works well, and very beautiful.
Excellent Product, I don't know you will regret. I will soon order more⚡
Very well packed, and received within the established time frame. It seems of good quality. Very Happy.
I had this watch a long time ago but bought in another store. Lasted more than 2 years. I hope this one lasts the same.
Great watch, could just warn that it was buttons on the side are only embellishment. But the watch is very beautiful.
top
Very top high quality watch and store sent very fast are to be congratulated. Arrived very fast well
The watch has arrived. Thank you to the store.
Very nice, just the extendable doesn't look so reinforced where it joins the watch case, everything else is beautiful, and good
Arrived more arrived without box, it was faster more disappointing due to the packaging and out of the box!
Have to wind up, it's semi-automatic!
It is beautiful, but it is not automatic it is semi-automatic!
The watch looks beautiful, it is weighty. the bracelet does not seem to be reliable, but time will tell. mostly satisfied with the purchase.
Incomparable! Communication with the store at the highest level! All the problems that have arisen are solved by the seller immediately .I highly recommend it!
it's beautiful I love it
The watch came as is described in the video and photo also. Ordered it at 7 January shipped at 11 came to me at 30 January.
Excellent product, high quality, is the second I buy, super recommended.
Excellent for the price note Ten
Top of the line, super recommend! Thank you I'm gonna keep buying
brilliant store. excellent packaging. fast delivery
Perfect watch
Very well packed! Only came missing the key to take the gum off the bracelet, but otherwise all right! Came a week in advance. Great!
Top recommend store and the quality of the watch and top can buy without fear is already the fifth I buy store and seller congratulations thank you.
nice
Very beautiful and imposing watch, the quality of the bracelet leaves a little to be desired, but we have many cheap options in the 24mm there itself so we can exchange well easily. I recommend to everyone seeking their first automatic mechanical watch.
Excellent Product exactly as described
Very good. Great quality!
good store, excellent item, very good packaging, quick delivery
All your description is excellent, what the product arrived to me was broken by transportation I think but I contacted the store and he made the return in the correct time I recommend it thank you
Product as placed on the advert recommend
I love it thank you very much
bom
Am very satisfied. Super Watch.
Very good product
It’s amazing watch and fast delivery
All perfect
Excellent Product
Very good recommend fast shipment arrived ahead of time.
A nice-looking dress watch and is working well ☺️
top
Godinnik Super all yak in description. To Kiev priishov shvidko. Recommend
Excellent!
nice watch item as described
fast delivery good product superb
Arrived 13 days before, beautiful watch, just not waterproof, but just be careful.
Great product, quality, recommend, still sent a gift gift.
To all right now, the clock running. Thank you
Great product, will continue buying
funcionando perfeitamente. Até então satisfeito com o produto super recomendo. falo aqui de Porto velho Rondônia
A very respectable person and deserves appreciation and dealing is very very classy I advise everyone to work with this store
Very good product, only the color that came out wrong but okay
muy buen producto buen servicio y recibido a tiempo
Prós: Custo-benefício; Entrega rápido e sem taxa; Bonito; Fácil de mexer; Razoavelmente preciso; A corda dura o período noturno inteiro (o suficiente pra mim); Contras: A pulseira é uma porcaria (parece frágil, foi extremamente difícil de ajustar e mesmo assim não ficou do jeito que eu gostaria); Recomendável dar corda diariamente mesmo sendo automático; Impossível ver com baixa iluminação; Tem 2 botões falsos; Não é possível ajustar o ponteiro dos segundos; Não tenho certeza se pode ser molhado ou lavado (não recomendo!);
The watch came very quickly, I 've been wearing it for almost a month already in the Kaif, there are no stings and pritensiy.
Good quality watch
bien
Delivery date is 15th March but delivered 27th of February, i am impressed, the watch is so nice. My brother liked it. I hope i can buy more for the same price I bought.
Amazing Store, product high quality, much higher than expected, and arrived on time. Congratulations to all continue buying.
The mechanism works perfectly.
Продовцу спасибо большое рекомендую всем его чесы клас денег своих стоят вот только ремешок ну очень лёгкий.
Great watch, am very satisfied Great store goods arrived perfectly Very fast delivery
все отлично, тяжелые, работают, ремешок укорачивается только на пол сантиметра в самой застёжке, звенья неразборные, это минус, будем посмотреть долговечны ли)
Arrived fast. Great product. Elegant. Recommend
Watch beautiful, very fast arrived before…
Arrived perfect! Very beautiful, worth every penny… Works perfectly
product receved
The trails are heavy ale in a single Super, stand in the dark
Excellent Product
отличные часы!!! заказываю второй раз
I sincerely expected something inferior. I'm surprised when I see it's heavy, hard, elegant and fucked up is that it carries even with the… movement. I thought I 'd buy some Chinese shit for that price and in the end I 'd be very happy
All perfect thank you
Everything is super!
Beautiful and sophisticated. looks tough. Automatic. Never seen similar. Easy adjust. transparency to see Operation
Arrived very fast congratulations
super
por ahora funciona bien... los dos botones de los extremos son decoración, trabaja en buenas condiciones, el envio a Colombia se combirtio en una mierda, pero llego bien
Cool. Arrows merge with the background. Delivery is super fast.
The clock came 15 days before Rostov. Nice watch. Let's see how much will last
Hours happy
The clock came 4 days later, due to our delivery in Russia. made qualitatively, there is a factory by hand. I think watches are worth their money. Let's see how exactly will go
Working perfectly very good
Часы красивые, упакованы надёжно, всё как заказывал, посылка отслеживалась на всём пути. Продавца рекомендую. Продавцу спасибо. Как будут ходить посмотрим. Буду заказывать ещё.
looking good
Hours satisfied, very good quality And the delivery is excellent, nothing is damaged.
gostei muito do relógio chegou bem antes da data brigado
Beautiful watch. Good quality in this price range. shipping was fast and arrived well packed
Many thanks to the store, very quickly sent the order and fast delivery. The watch looks good, the quality is good. I recommend the seller and the watch.
Good!! But fuincina if no.br action. Outside it.
The watch is steep, came 5 days earlier, really liked, heavy, it's a pity that the width of the bracelet is not adjustable, and so everything arranged, the store is a specific
The Order Came Within 12 Days I Reccomend The Seller And The Store
Arrived safe and early nice product
Excellent store rewarding.
And a more or less, has two keys ornament, only works the period that is in arm, even giving rope, not work more than two hours out of wrist. Serves to leave is beautiful and durable. Recommend. With restrictions.
The order came in 10 days in the Vladimir region, they go, everything is fine.
Enviado no mesmo dia da compra, relógio muito bonito, aconselhado para pulsos finos, pós ficou muito bom no meu
The clock is just a bomb. Ordered without a box and the store put them in a box. Seller umnichka. I advise everyone. Seller and watch.
Come quickly. Work. In appearance, qualitatively made. Recommend
Great product like like the site Delivery was fast and the product arrived in perfect condition
Delivery very fast came 3 days before Kazan warehouse is on the territory of Russia store recommend the product corresponds to the description, very high quality, I really liked the clock.
Product arrived early, however not came in box as ordered and is for gift.
The Watch arrived in about 1 month. The first impression is a quality, cost-effective (case present failure over time, leave another comment). The bracelet not included the quality of mechanical watch. But as a whole is a purchase worth.
ساعة رائعة و عملية أنصح بها
product, it matches the description, I love it, it's a good watch
Very beautiful, and good quality.
Excellent Product
Great quality, fast shipment (which takes Brazil Post) is my 3 ° request. Like
Good quality excellent price
The watch is very beautiful and is working well, only the strap found a little weak, hope the golden color not fade.
Watch very beautiful, satisfied with product
Excellent quality, very beautiful.
I got it in 20 days, I'm very satisfied with the product, I 've been wearing the same watches for years. I would certainly buy more of the same style.
Looks good, really a beautiful watch